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SHIBUYA STREAM HOTEL

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Lobby
Exterior
Dining
Soundproofing, free WiFi, bed sheets, wheelchair access
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Parking available
  • Bar

Explore the area

View in a map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Place, Shibuya Sky
    ‪2 min walk‬
  • Place, Shibuya Scramble Square
    ‪2 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(92 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room, Non Smoking (Shower Only)

7.4 out of 10
Good
(16 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Semi Double Room (shower Booth Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Accessible Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Accessible Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin Room

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Corner Twin Room (up To 4 People)

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Stream Double Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking (Shower Only)

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room with Bathtub

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room with Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room (shower booth only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room (shower booth only)

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room

  • Sleeps 2
  • Free WiFi

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About the area

Tokyo

Shibuya stay.With a stay at this Shibuya hotel, you'll be within half a mile (1 km) of Shibuya Crossing and 2 miles (3 km) of Meiji Jingu Shrine. Tokyo Midtown and National Stadium are also within 2 miles (3 km).

What's nearby

  • Shibuya Sky - 2 min walk - 0.2 km
  • Shibuya Scramble Square - 2 min walk - 0.2 km
  • Shibuya Hikarie - 3 min walk - 0.3 km
  • Shibuya Crossing - 5 min walk - 0.4 km
  • Cerulean Tower - 8 min walk - 0.7 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 13 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪酢重 Indigo - ‬1 min walk
  • ‪土鍋炊ごはん なかよし - ‬1 min walk
  • ‪麺飯食堂 なかじま - ‬2 min walk
  • ‪富士そば 渋谷東口店 - ‬2 min walk

About this property

SHIBUYA STREAM HOTEL

4-star luxury hotel near Shibuya Crossing
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury SHIBUYA STREAM HOTEL also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 177 guestrooms or units
  • 35 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies.

Bathrooms include showers and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Exterior
Shibuya Excel Hotel Tokyu
Shibuya
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 2,073 reviews
The price is CA $243
CA $300 total
Jun 7 - Jun 8
Shibuya Excel Hotel Tokyu

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,800 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

Housekeeping service is provided once every 3 days.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

Frequently asked questions

How close is SHIBUYA STREAM HOTEL to the airport?

SHIBUYA STREAM HOTEL is 15.2 mi (42-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at SHIBUYA STREAM HOTEL?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at SHIBUYA STREAM HOTEL on May 25, 2026 start from CA $236, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SHIBUYA STREAM HOTEL have an airport shuttle?

Airport shuttle services are not available at SHIBUYA STREAM HOTEL.

How close is SHIBUYA STREAM HOTEL to the beach?

This hotel is 7.4 mi (25-min drive) from Odaiba Beach Park.

Does SHIBUYA STREAM HOTEL offer free breakfast?

Free breakfast isn’t provided at SHIBUYA STREAM HOTEL, but buffet breakfast is offered for a fee of JPY 3500 per person. It's available every day from 7 AM to 9:30 AM.

Is there a casino at SHIBUYA STREAM HOTEL?

No, there is no casino at this hotel.

What time is check-in at SHIBUYA STREAM HOTEL?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at SHIBUYA STREAM HOTEL?

Free parking is not available at this hotel. Self parking is available for JPY 2800 per night.

Does SHIBUYA STREAM HOTEL have a pool?

SHIBUYA STREAM HOTEL does not have a pool.

Does SHIBUYA STREAM HOTEL have a restaurant?

Yes, there is a restaurant on site.

Does SHIBUYA STREAM HOTEL have a spa?

There are no spa services available at this hotel.

How close is SHIBUYA STREAM HOTEL to downtown Tokyo?

SHIBUYA STREAM HOTEL is 4 mi away from Tokyo.

SHIBUYA STREAM HOTEL Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 905 out of 1123 reviews
Rating 8 - Good. 160 out of 1123 reviews
Rating 6 - Okay. 34 out of 1123 reviews
Rating 4 - Poor. 8 out of 1123 reviews
Rating 2 - Terrible. 16 out of 1123 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

MICHELLE, Carson City

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Easy to find. Rooms on the small side but that was expected. Met our needs for 3 nights of exploring Tokyo. Would definitely stay here again!
Stayed 3 nights in Apr 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Clean! Polite and helpful staff! Convenient location attached to train station!
Stayed 6 nights in Mar 2026

10/10 Excellent

Leanne

Stayed 2 nights in Dec 2025

10/10 Excellent

Jeffrey

Stayed 4 nights in Jan 2026

10/10 Excellent

Abegayle

Stayed 3 nights in Feb 2026

10/10 Excellent

Jerwin

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 5 nights in Jan 2026

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. Corner room was good size.
Stayed 6 nights in Oct 2025

10/10 Excellent

Taria, Calder

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location was fantastic for a first time trip to Shibuya. The hotel was wonderful, staff amazing, smooth check in. Nothing too much trouble. The room service robot was an added surprise for the kids! Would highly recommend!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and the location doesn’t get much better in Shibuya.
Stayed 5 nights in Jan 2026

10/10 Excellent

Ruwanthi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, and convenient location
Stayed 2 nights in Jan 2026

10/10 Excellent

Bernard

Stayed 7 nights in Dec 2025

10/10 Excellent

Tui

Liked: Cleanliness, amenities, property conditions & facilities
Was a fabulous place to stay location was excellent right by Shibuya Station, room had everything you wanted and a view, yes it was small for two but was well proportioned.Great amenities and helpful staff. Stylish and modern the shared spaces were excellent offering music some nights, nightly free drinks, record players. Clean, a delicious breakfast too. They had some recommended places in Shibuya to explore including a local temple which we enjoyed away from the tourist crowds. We shifted to another place to experience another side of Tokyo but wish we could transplant this hotel as it set the benchmark high! Would definitely stay again and highly recommend.
Stayed 6 nights in Jan 2026

10/10 Excellent

Carly

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view. Clean room. Great location.
Stayed 3 nights in Jan 2026

2/10 Terrible

Alex

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
The advertising for the rooms in this hotel is misleading. Despite booking a room for four people, our room was set up with two single beds and we were required to pay an additional 100,000 yen to convert the room to sleep four people. One of the additional beds was a sheet and blanket placed over the sofa. The hotel may be okay for two people but if you are travelling in a group of three or more I strongly recommend that you do some research and book somewhere else. The cost of this hotel simply not worth it and you will be in for a very rude shock when you check-in with additional - nor advertised - add on costs. Shop around and you will find something much better value for money.
Stayed 5 nights in Jan 2026

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Excellent helpful staff, great room.
Stayed 6 nights in Jan 2026

10/10 Excellent

Doris

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location!!
Stayed 2 nights in Jan 2026

8/10 Good

Alexa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself had a beautiful layout, but our room was missing counter space and organizational structures like hangers for the towels. We enjoyed the amenities, like the clothing sanitizer and accessible washer and dryer. Very convenient location to catch the subway and explore other areas around Tokyo. Also a walkable location for Shibuya and other sectors like Harajuku.
Stayed 6 nights in Jan 2026

10/10 Excellent

Elizabeth

Stayed 8 nights in Jan 2026

10/10 Excellent

John, Virginia Beach

Liked: Cleanliness, amenities, property conditions & facilities
Great location for Tokyo with all the shopping and eateries right below you and very easy access to the subway station. Our corner Room was clean and comfortable with a great view.
Stayed 3 nights in Jan 2026

10/10 Excellent

Evelyn

Stayed 3 nights in Jan 2026

10/10 Excellent

bao

Stayed 1 night in Jan 2026

10/10 Excellent

kenneth, Toronto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very Friendly staff, and very convenient location right beside the scramble. The rooms are modern and spacious. I would definitely stay here again.
Stayed 1 night in Jan 2026

8/10 Good

E

Liked: Cleanliness, staff & service
Clean room and very well located
Stayed 4 nights in Jan 2026

10/10 Excellent

Jui, Westfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Vettrivel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff who helped us with getting a taxi to the airport and handling our luggage
Stayed 1 night in Dec 2025