The Okura Tokyo

5.0 star property
5-star luxury hotel near Tokyo Tower

Choose dates to view prices

Photo gallery for The Okura Tokyo

In-room safe, desk, blackout drapes, soundproofing
Property preview
Fitness facility
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2-10-4 Toranomon, Minato-ku, Tokyo, Tokyo, 105-0001
  • Place, Suntory Hall
    ‪3 min walk‬
  • Place, Tokyo Tower
    ‪12 min walk‬
  • Place, Tokyo Imperial Palace
    ‪17 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

Club Room Twin Non-smoking

  • Sleeps 2

Club Room Bath With View King Non-smoking

  • Sleeps 2

Club Room Bath With View Twin Non-smoking

  • Sleeps 2

Club Corner Twin Non-smoking

  • Sleeps 2

Club Corner Twin (Breakfast & Club Lounge Access) 56sqm

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Club Bath with view Twin (Breakfast & Club Lounge Access) 48sqm

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Club Bath with view King (Breakfast & Club Lounge Access) 48sqm

9.4 out of 10
Exceptional
(14 reviews)
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Twin (Breakfast & Club Lounge Access) 48sqm

10.0 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Bath with view Twin (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Bath with view King (Breakfast & Club Lounge Access) Junior Suite 60sqm

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Heritage Twin (Breakfast & Club Lounge Access) Junior Suite 60sqm

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage King (Breakfast & Club Lounge Access) Junior Suite 53sqm

  • 53 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Corner Twin 56sqm

10.0 out of 10
Exceptional
(6 reviews)
  • 56 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Prestige Corner King 56sqm

10.0 out of 10
Exceptional
(5 reviews)
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Bath with view Twin 48sqm

10.0 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Prestige Bath with view King 48sqm

10.0 out of 10
Exceptional
(22 reviews)
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Twin 48sqm

9.8 out of 10
Exceptional
(18 reviews)
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Heritage Bath with view Twin Balcony (Breakfast & Club Lounge Access) Junior Suite 60sqm

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Bath with view King Balcony (Breakfast & Club Lounge Access) Junior Suite 60sqm

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Bath with view Twin Upper floor 48sqm

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Prestige Bath with view King Upper floor 48sqm

10.0 out of 10
Exceptional
(11 reviews)
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Twin Upper floor 48sqm

10.0 out of 10
Exceptional
(9 reviews)
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Heritage Premier King (Breakfast & Club Lounge Access) Junior Suite 63sqm

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Corner Suite Twin (Breakfast & Club Lounge Access) 106sqm

  • 106 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Club Suite Twin (Breakfast & Club Lounge Access) 97sqm

  • 96 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Corner Suite King (Breakfast & Club Lounge Access) 106sqm

  • 106 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Heritage Suite Twin (Breakfast & Club Lounge Access) 120sqm

  • 120 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Suite Twin Balcony (Breakfast & Club Lounge Access) 120sqm

  • 120 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Suite King (Breakfast & Club Lounge Access) 120sqm

  • 120 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Prestige Room Twin Non-smoking

  • Sleeps 3

Heritage Twin (No club lounge access, No heritage benefit) Junior Suite 60sqm

10.0 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Bath with view King (No club lounge access, No heritage benefit) Junior Suite 60sqm

10.0 out of 10
Exceptional
(7 reviews)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Heritage Bath with view Twin (No club lounge access, No heritage benefit) Junior Suite 60sqm

10.0 out of 10
Exceptional
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Heritage Premier King (No club lounge access, No heritage benefit) Junior Suite 63sqm

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Ambassador Suite (Breakfast & Club Lounge Access) 137sqm

  • 137 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Royal Suite (Breakfast & Club Lounge Access) 201sqm

  • 201 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

Heritage Corner King Smoking (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Heritage Suite Twin Balcony Smoking (Breakfast & Club Lounge Access) 120sqm

  • 120 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Heritage Bath with view Twin Balcony Smoking (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Heritage Bath with view King Balcony Smoking (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Heritage Twin Smoking (Breakfast & Club Lounge Access) Junior Suite 60sqm

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Heritage Premier King Smoking (Breakfast & Club Lounge Access) Junior Suite 63sqm

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Prestige Accessible Twin 48sqm

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 2
  • 2 Twin Beds

Prestige Room Bath With View Twin Non-smoking

  • Sleeps 2

Prestige Room Bath With View King Non-smoking

  • Sleeps 2

Heritage Room Bath With View King Non-smoking/Junior Suite

  • Sleeps 2

Prestige Corner Twin Non-smoking

  • Sleeps 2

Prestige Corner King Non-smoking

  • Sleeps 2

Heritage Room Twin Non-smoking/Junior Suite

  • Sleeps 2

Prestige Room Bath With View Twin Upper Floor Non-smoking

  • Sleeps 2

Prestige Room Bath With View King Upper Floor Non-smoking

  • Sleeps 2

Prestige Room Twin Upper Floor Non-smoking

  • Sleeps 3

Prestige Room Twin Upper Floor Smoking

  • Sleeps 3

Heritage Room King Non-smoking 63sqm/Junior Suite

  • Sleeps 2

Heritage Room Twin Non-smoking/Junior Suite / No Club Lounge Access

  • Sleeps 2

Heritage Room Bath With View Twin Non-smoking/Junior Suite/ No Club Lounge Acces

  • Sleeps 2

Heritage Room Bath With View King Non-smoking/Junior Suite/ No Club Lounge Acces

  • Sleeps 2

Heritage Room Bath With View Twin Non-smoking/Junior Suite

  • Sleeps 2

Heritage Room Bath With View King Non-smoking With Balcony/Junior Suite

  • Sleeps 2

Heritage Room Bath With View Twin Non-smoking With Balcony/Junior Suite

  • Sleeps 2

Heritage Room King Non-smoking 63sqm/Junior Suite/ No Club Lounge Access

  • Sleeps 2

Club Suite King - Non-Smoking

  • Sleeps 2

Club Suite Twin - Non-Smoking

  • Sleeps 2

Heritage Room Twin - Smoking/Junior Suite

  • Sleeps 2

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About the area

Tokyo

Minato stay.Your stay at this Minato hotel places you within 2 miles (3 km) of Tokyo Tower and Tokyo Imperial Palace. Shinjuku Gyoen National Garden and Yoyogi Park are also within 3 miles (5 km).

What's nearby

  • Suntory Hall - 3 min walk - 0.3 km
  • teamLab Borderless: MORI Building DIGITAL ART MUSEUM - 8 min walk - 0.7 km
  • Tokyo Tower - 12 min walk - 1.1 km
  • Tokyo Midtown - 15 min walk - 1.3 km
  • Tokyo Imperial Palace - 17 min walk - 1.5 km

Getting around

  • Shimbashi Station - 2 min drive
  • Kamiyacho Station - 7 min walk
  • Narita Intl. Airport (NRT) - 74 min drive

Restaurants

  • ‪Le Pristine Tokyo - Café & Restaurant - ‬5 min walk
  • ‪トラピリカ - ‬4 min walk
  • ‪日常茶飯時 - ‬6 min walk
  • ‪山里 - ‬1 min walk
  • ‪Tully's Coffee - ‬4 min walk

About this property

The Okura Tokyo

5-star luxury hotel near Tokyo Tower
The Okura Tokyo offers its guests a full-service spa, an indoor pool, and a sauna. There are 5 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 9 meeting rooms. Event space at this hotel measures 32292 square feet (3000 square meters) and includes a conference center. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury The Okura Tokyo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 508 guestrooms or units
  • 41 levels
  • 2 buildings
  • 5 dining venues
  • 32292 sq ft of conference space
  • 3000 sq m of conference space
  • Built in 2019
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
The Okura Tokyo offers 508 accommodations with espresso makers and safes. Flat-screen televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 6,500 for adults and JPY 6,500 for children
  • 5 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The listed facilities fee applies to children ages 4-11 for access to the club lounge.

Renovations and closures

The following facilities or services will be unavailable from January 13 2026 to January 16 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for JPY 18975 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

The listed children's breakfast fee is charged per child, per day for children under 12 booked in breakfast inclusive rate plans.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 6500 for adults and JPY 6500 for children
  • Airport shuttle fee: JPY 61000 per vehicle (maximum occupancy 2)
  • Rollaway bed fee: JPY 18975 per night
  • Facilities fee: JPY 4500 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels).

Children under 12 are not allowed in the Club Lounge after 5 PM.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Okura Tokyo Hotel
Okura Hotel
Okura Tokyo
The Okura Tokyo Hotel
The Okura Tokyo Tokyo
The Okura Tokyo Hotel Tokyo
The Okura Tokyo (Open on September 12 2019)

The Okura Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 716 out of 809 reviews
Rating 8 - Good. 60 out of 809 reviews
Rating 6 - Okay. 14 out of 809 reviews
Rating 4 - Poor. 13 out of 809 reviews
Rating 2 - Terrible. 6 out of 809 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big time hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is truly a five star hotel, where cleanliness is taken to another level
Stayed 4 nights in Oct 2025

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is one of the world's best- in- class hotels. the staff and facilities are outstanding.
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous and helpful staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Geisha J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding in every way

The Okura was outstanding. The rooms are beautiful, staff is friendly, breakfast devine. Loved everything about this exceptional hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and staff are beyond 10 stars. The only thing we didn’t like was the food at the hotel bar on the rooftop . Breakfast was excellent, we ate one night at the starlight lounge on the top floor, and the food was horrible. Go to the starlight lounge only for drinks.
Stayed 4 nights in Oct 2025

10/10 Excellent

thawennontie

Stayed 3 nights in Oct 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, room comfort
The Okura Hotel in Tokyo is one of the great hotels of the world. There is not a thing they have not thought of. The service is impeccable. The rooms are perfect. The decor is quiet and beautiful. The restaurants are the best.
Stayed 3 nights in Sep 2025

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Stayed 4 nights in Oct 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, quiet area, close to two subway stations.
Stayed 7 nights in Jun 2025

10/10 Excellent

gabi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean room
Stayed 3 nights in Sep 2025

10/10 Excellent

Serge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an absolutely wonderful experience at this hotel. Every aspect of my stay exceeded expectations. The breakfast was exceptional - a great variety of fresh, delicious options that made starting each day a pleasure. The spa facilities were amazing and provided the perfect way to relax and unwind. The staff were truly outstanding - friendly, helpful, and went above and beyond to ensure my comfort throughout my stay. The room itself was fantastic, but the real highlight was the breathtaking view. Waking up to such beautiful scenery each morning made the entire experience even more memorable. I would definitely stay here again and highly recommend this hotel to anyone looking for a perfect combination of excellent service, great amenities, and stunning views. 5/5 stars!
Stayed 7 nights in Sep 2025

10/10 Excellent

Sumio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was so good !! GREAT HOTEL
Stayed 4 nights in Sep 2025

10/10 Excellent

Wentworth, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the heritage and had excellent service and felt very well taken care of . The food Options were very good and to reiterate, the staff were absolutely outstanding we also visited the museum across the driveway and it was a pleasant surprise all in all an A+ effort, even though the hotel itself is a bit pricey, but well worth it compared to others Arigato.
Stayed 10 nights in Sep 2025

10/10 Excellent

Romana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay, best I’ve had ever

Spa, massage, view and gym were all amazing. My package came with free breakfast which exceeded my expectation. The best of all was the service and attention to detail. Though I did pay 145 for laundry and was not warned about the bill. I thought it was included so please review the prices before doing the services.
Corner room view is amazing.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kurt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Rowena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff were wonderful, very friendly and helpful. Entire hotel grounds were impeccable, rooms are well appointed with good amount of space.
Stayed 4 nights in Sep 2025

10/10 Excellent

RUBEN, AUSTIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding! Everything from the most important details (bedding, room space, location) was incredibly well kept, clean. Additional facilities such as restaurant options, quality of food can't be beaten. Spa facilities are superb. Location is excellent, in a business/embassy's row location but close to public transportation and shopping and dining options. I will definitively come back to The Okura for my next stay in Tokyo.
Stayed 4 nights in Sep 2025

10/10 Excellent

AVELINO, Monterrrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with truly 5 star service. We felt deeply welcomed from the moment we arrived to the time we returned to pick up our luggage for the plane ride home. The lobby and rooms are gorgeous in appearance.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025