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Tokyu Stay Shimbashi (Ginza area)

3.0 star property
3-star hotel near Kabuki-za Theatre

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Photo gallery for Tokyu Stay Shimbashi (Ginza area)

Daily buffet breakfast (JPY 2300 per person)
Reception
Exterior
Property amenity
In-room safe, desk, blackout drapes, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
4-23-1 Shimbashi Minato-ku, Tokyo, Tokyo-to, 105-0004
  • Place, Ginza Six
    ‪12 min walk‬
  • Place, Tokyo Tower
    ‪16 min walk‬
  • Place, Kabuki-za Theatre
    ‪16 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪25 min drive‬

Room options

View all photos for Cozy Single Room, Non Smoking (Single Use)

In-room safe, desk, blackout drapes, free WiFi

Cozy Single Room, Non Smoking (Single Use)

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 14 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Comfort Single Room, Non Smoking (Single Use)

In-room safe, desk, blackout drapes, free WiFi

Comfort Single Room, Non Smoking (Single Use)

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Cozy Double Room, Non Smoking (For 2 people)

In-room safe, desk, blackout drapes, free WiFi

Cozy Double Room, Non Smoking (For 2 people)

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 15 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Comfort Double Room, Non Smoking (For 2 people)

In-room safe, desk, blackout drapes, free WiFi

Comfort Double Room, Non Smoking (For 2 people)

  • City view
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Residential Double Room, Non Smoking (For 2 people)

In-room safe, desk, blackout drapes, free WiFi

Residential Double Room, Non Smoking (For 2 people)

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Smart Single Room, Non Smoking (Single Use)

In-room safe, desk, blackout drapes, free WiFi

Smart Single Room, Non Smoking (Single Use)

8.4 out of 10
Very good
(35 reviews)
  • City view
  • 14 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Residential Double Room, Non Smoking (Single Use)

In-room safe, desk, blackout drapes, free WiFi

Residential Double Room, Non Smoking (Single Use)

  • City view
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking (Single Use)

In-room safe, desk, blackout drapes, free WiFi

Comfort Double Room, Non Smoking (Single Use)

  • City view
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Tokyo

Minato stay.Your stay at this Minato hotel places you within 2 miles (3 km) of Kabuki-za Theatre and Tsukiji Outer Market. Also, Tokyo Tower is within 2 miles (3 km) and Tokyo Dome is within 6 miles (10 km).

What's nearby

  • Hamarikyu Gardens - 6 min walk - 0.5 km
  • Ginza Six - 12 min walk - 1.1 km
  • Tsukiji Outer Market - 16 min walk - 1.4 km
  • Tokyo Tower - 16 min walk - 1.4 km
  • Kabuki-za Theatre - 16 min walk - 1.4 km

Getting around

  • Shimbashi Station - 4 min walk
  • Shiodome Station - 4 min walk
  • Haneda Airport (HND) - 31 min drive

Restaurants

  • ‪カフェ・ベローチェ - ‬2 min walk
  • ‪ゆで太郎 - ‬1 min walk
  • ‪欧州酒場サケトメシト - ‬2 min walk
  • ‪鳥貴族 - ‬3 min walk
  • ‪一石三鳥 - ‬2 min walk

About this property

Tokyu Stay Shimbashi (Ginza area)

3-star hotel near Kabuki-za Theatre
There's a restaurant on site. WiFi is free in public spaces. Tokyu Stay Shimbashi (Ginza area) also features a vending machine, dry cleaning/laundry services, and a front-desk safe.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 221 guestrooms or units
  • 14 levels
  • Built in 2014
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Dining venue
Tokyu Stay Shimbashi (Ginza area) offers 221 air-conditioned accommodations with safes and slippers. Guests can make use of the in-room refrigerators and microwaves.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided on request.

Similar properties

Exterior
Tokyu Stay Tsukiji (Tokyo Ginza Area)
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
4.4 out of 5, Excellent, 1,001 reviews
Tokyu Stay Tsukiji (Tokyo Ginza Area)

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,300 per person
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least age 20 to stay in a smoking room.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2300 per person
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shimbashi
Tokyu Stay Shimbashi Hotel
Tokyu Stay Shimbashi Hotel Tokyo
Tokyu Stay Shimbashi Tokyo
Tokyu Stay Shimbashi Tokyo, Japan
Tokyu Stay Hotel
Tokyu Stay

Tokyu Stay Shimbashi (Ginza area) Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 1000 reviews
Rating 8 - Good. 353 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

James

Stayed 9 nights in Oct 2025

10/10 Excellent

Michael Encabo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was outstanding. The staff were professional, friendly and helpful. I also purchased the breakfast with the stay that made it easy to start the day.
Stayed 6 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 3 nights in Oct 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

inbar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, small as expected (we took the 15sqm room) but sufficient for our needs. It was a great surprise to come out of the train station from the airport and realize it’s less than 5 mins walk to the hotel! The location is very central, lots of Izakayas and restaurants near by, but because it’s so close to the metro you can get literally anywhere in Tokyo. Overall we had lovely stay and would recommend. I did take down one star, as there is an upper train that goes near by and from our room we could hear it till late at night, which I did not know in advance (and I’m not sure you can hear it from every room) - so just be aware and bring ear plugs if needed. But it definitely didn’t affect our trip that much.
Stayed 5 nights in Oct 2025

6/10 Okay

Janice

Travelled with partner
Liked: Amenities
Room was dusty even though it had been cleaned. When we told the staff and asked them to clean the room because it was dusty and causing issues with our allergies they tried to charge us to clean the room. I think there was a disconnect with not understanding our request. They then moved up the cleaning date by 2 days to clean the room that day instead. The room was better but not great and still continued to have a "bathroom" smell even though it was cleaned. Unless you're planning on going to the bars in the area there is not much to eat locally. This isn't a fault of the hotel though just the surrounding neighborhood. Very close and walkable to the train station which was a plus. The noise outside was quite load but once we were in the room you could hardly hear it and didn't cause any problems sleeping.
Stayed 7 nights in Oct 2025

8/10 Good

Helen

Stayed 3 nights in Oct 2025

8/10 Good

Kwok Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with washing and drying machine, very convenient for travelers. Although this location doesn't serve breakfast, there's plenty of choices around.
Stayed 6 nights in Oct 2025

4/10 Poor

Jenny

Disliked: Cleanliness, staff & service

Inconsistent Service – Some Staff Are Great, Othe

I stayed at this hotel for two nights (October 5–7), & my experience was very mixed. The customer service on my first day was terrible, especially the front desk men working in the afternoon & early evening of 10/5. They were dismissive, unhelpful, and could barely communicate in English. When I asked about storing my luggage for a later date (since I had another reservation for the same week), they made it seem like an inconvenience.When I entered my room, there was an unpleasant smell coming from the toilet. I also realized that the room did not include a washer/dryer as advertised on Hotels.com. When I asked about it, I was told I needed to pay an extra 4,000 yen for both nights to have that feature, something that was never mentioned online. As for the toilet smell, they didn’t offer to clean it or even provide cleaning materials, which was really disappointing. The only positive part of my stay was when I called for help with the air conditioner. The staff member who came to my room was polite, attentive, & genuinely tried to help. On 10/10, when I returned to pick up my stored luggage, the front desk man on duty that evening was completely different, very kind, professional, & accommodating. It made me realize how inconsistent the service at this hotel can be. Unfortunately, the rude & arrogant attitude of the earlier front desk men(especially toward a solo female traveler) left such a bad impression that I decided to cancel my later reservation & stayed somewhere else.
Stayed 2 nights in Oct 2025

10/10 Excellent

Olivia

Stayed 5 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Cesar

Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff. A lot of restaurants nearby. Close to many different tiers of shopping. Close to train stations which makes travelling very convenient.
Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to Ginza and Shimbashi station, walking distance to both. The room was clean and nice for a couple nights stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Mirian

Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip.

My go-to hotel in Tokyo. Always a great stay with great service. Simple room with everything I need in a good location close to several public transport options.
Stayed 5 nights in Sep 2025

8/10 Good

EFRAIM

Business traveller
Liked: Cleanliness, staff & service

Good Location

Good Location. Small Room
Stayed 2 nights in Aug 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access to both airports via TOEI subway. Walkable to Ginza. Lots of eating options nearby.
Stayed 1 night in Apr 2025

10/10 Excellent

Takahiro

Stayed 1 night in Aug 2025

10/10 Excellent

Daniele, Milton

Stayed 6 nights in Aug 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel on my trip to Japan

This hotel checks all of the boxes. I absolutely loved my stay here. I will be back next time I'm in Tokyo. For those looking for reliable, comfort in the Ginza area it does the job fantastically. They pay attention to ALL of the details that make for a great stay. Comfy beds, decent pillows, powerful shower heads, sizeable desk area, free coffee, and a long list that goes on and on. Easy, casual and well executed lodging. I particularly loved the scented fabric spray in the closet area. I didn't have time for laundry and the 90 degree humidity was making some of my clothes unfresh. nice touch!!! Thank you Tokyu Stay for making the end of my trip so delightful.
Stayed 2 nights in Aug 2025

8/10 Good

Ari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Takato

Stayed 1 night in Jul 2025

10/10 Excellent

Hyun Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025