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Fiesta Americana Hacienda Ixtapan de La Sal

4.5 star property
Family-friendly 4.5-star hotel with 2 outdoor pools

Choose dates to view prices

Photo gallery for Fiesta Americana Hacienda Ixtapan de La Sal

Terrace/patio
2 bars/lounges, rooftop bar, cocktail bar
Banquet hall
Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Room, 1 King Bed, Mountain View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Parking included
  • Pool
  • Housekeeping

Explore the area

View in a map
Jose Maria Morelos 44, Fraccionamiento Bugambilias, Ixtapan de la Sal, MEX, 51900
  • Place, Ixtapan Aquatic Park
    ‪7 min walk‬
  • Place, Balneario Municipal
    ‪12 min walk‬
  • Place, Zacango Zoo
    ‪60 min drive‬

Room options

View all photos for Room, 1 King Bed, Garden View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View

7.8 out of 10
Good
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Garden View

9.2 out of 10
Wonderful
(19 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Mountain View

  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Pool View

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Terrace

Shower, rainfall showerhead, designer toiletries, hair dryer

Room, 1 King Bed, Terrace

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Terrace

Shower, rainfall showerhead, designer toiletries, hair dryer

Room, 2 Queen Beds, Terrace

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Terrace

Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Terrace

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Terrace

Junior Suite, 2 Queen Beds, Terrace

Junior Suite, 2 Queen Beds, Terrace

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Ixtapan de la Sal

Ixtapan de la Sal retreat .Within the region of this Ixtapan de la Sal hotel, you'll find Ruins of Teotenango and Zacango Zoo.

What's nearby

  • Ixtapan Aquatic Park - 7 min walk - 0.6 km
  • Balneario Municipal - 12 min walk - 1.0 km
  • Galerias Metepec Shopping Center - 58 min drive - 72.0 km
  • Zacango Zoo - 60 min drive - 58.5 km
  • Santa Prisca Cathedral - 61 min drive - 54.7 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 65 min drive

Restaurants

  • ‪Restaurant San Jose - ‬10 min walk
  • ‪Restaurante Maria Alejandra - ‬10 min walk
  • ‪Restaurante - Arcoiris (Ixtapan de la Sal) - ‬8 min walk
  • ‪Misión San José - ‬10 min walk
  • ‪Restaurante El Quijote - ‬2 min walk

About this property

Fiesta Americana Hacienda Ixtapan de La Sal

Family-friendly 4.5-star hotel with 2 outdoor pools
Fiesta Americana Hacienda Ixtapan de La Sal offers its guests 2 outdoor swimming pools, outdoor tennis courts, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 4069 square feet (378 square meters) and includes a conference center. A children's pool, a sauna, and a terrace are also featured at the luxury Fiesta Americana Hacienda Ixtapan de La Sal. Free valet parking is available.

This 4.5-star Ixtapan de la Sal hotel is smoke free.

  • 189 guestrooms or units
  • 7 levels
  • 6 buildings
  • 2 bars or lounges
  • Meeting rooms
  • 4069 sq ft of conference space
  • 378 sq m of conference space
  • Built in 1999
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
Fiesta Americana Hacienda Ixtapan de La Sal offers 189 accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 32-inch plasma televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Indoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, uncovered valet parking on site
  • Secured, covered self parking on site (USD 4 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: USD 24 for adults and USD 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour health club
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Free children's club
  • Indoor pool
  • Playground
  • Sauna
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • Lever door handles
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch plasma TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 8:00 AM and 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 12 for children
  • Covered self parking fee: USD 4 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 8:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses solar energy. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a deadbolt lock in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children 12 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ixtapan Del Sol

Reviews

Fiesta Americana Hacienda Ixtapan de La Sal Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 498 out of 1003 reviews
Rating 8 - Good. 251 out of 1003 reviews
Rating 6 - Okay. 127 out of 1003 reviews
Rating 4 - Poor. 70 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

Reviews

10/10 Excellent

Maximiliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se encontraba en remodelacion en ese momento. Pero todo bien
Stayed 2 nights in Jul 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Great staff. Very friendly.
Stayed 3 nights in Jul 2025

6/10 Okay

Joaquin

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Vecinos muy ruidosos que quisieron abrir nuestra habitación por afuera y luego desde su habitación a la 11 de la noche, lo cual nos asustó mucho. Necesita mantenimiento en ciertas áreas y el check out y check in muy lentos. Para ir en pareja mejor otro hotel, si prefieres ir con niños creo que es una gran opción ya que es gigante y tiene un buen de amenidades
Stayed 1 night in Jul 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good to go with family, specially with little children.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice few days with my husband and mother. However, the adult pool needs cleaning and the food (snacks - ceviche) we ordered in the pool was not what we expected. Perhaps, it is the way they do that in Ixtapan. They exchanged it for another dish but it was not to our taste (meat of Pepito was not of good quality). Other than that, the staff were great. We had an extra bed brought in at no cost. Food in restaurant was great too. Perhaps check if there are still doing renovations when you go as the noise of the drill was a bothersome in the early afternoon when we ate there. It got solved when we moved to eat in the terrace, beautiful sights to the mountains and chant of birds.
Stayed 2 nights in Mar 2025

8/10 Good

Juan

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, amenities
Nice place, clean and Friendly staff.
Stayed 1 night in Jan 2025

8/10 Good

carlos rodriguez

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff excellent, always trying to please you. Property needs a lot of investing (more than 10 years ago I stayed and everything was great at the property). Not many guests this time, I imagine they have a lot to do in marketing to promote the hotel, at the same time they should renovate it (we had to change room due to a lack of AC and 2nd room had a water leak.
Stayed 2 nights in Jan 2025

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Victor

Liked: Room comfort

Too expensive vs what they offer

They emailed me, told them we were staying for our anniversary but they didnt prepare anything. Common areas need repair. Bar was closed at 10pm on independence day of all days! Definitely not worth the price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 1 night in Jun 2024

2/10 Terrible

JAVIER

Business traveller
Liked: Cleanliness
Disliked: Staff & service
My wife had food poison, I requested to talked to the GM twice he never showed up.
Stayed 1 night in Sep 2024

8/10 Good

Carolina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good spot for a family vacation
Stayed 5 nights in Jul 2024

6/10 Okay

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Large hotel with friendly staff. The facility itself could use renovations. Overall a family vacation spot. I would recommend a more intimate hotel for a couple or anyone looking for a more tranquil experience.
Stayed 5 nights in Jul 2024

4/10 Poor

Maria Estela

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible!

The hotel is in pretty bad shape. We only spent one night there, and had to switch rooms once, in the middle of the night because the bathroom faucet was not working properly and leaked to the point of flooding the room. We were moved to a room that had an old, broken mattress and a non-working toilet. When we complained early the following morning, we negotiated free breakfast and a late checkout (which was the least they could do, given that we did not get a working bathroom or a proper bed). They agreed, but later called to say that we should only take one of the two things. This was a family trip, and we were planning to have a good time. Instead, we kept getting angry at the hotel all the time!
Stayed 1 night in Jul 2024

8/10 Good

Ryan

Stayed 1 night in Jul 2024

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, super friendly. Very clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience in the hotel.
Stayed 2 nights in Jun 2024

6/10 Okay

JORGE RIVA PALACIO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

JEREMY

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
J
Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in May 2024

10/10 Excellent

Shigueru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mejoraron mucho desde mi última visita hace ya varios años.
Stayed 1 night in Apr 2024

10/10 Excellent

Gerardo

Stayed 1 night in Apr 2024

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ixtapan de la Sal is known for its thermal waters, but the hotel has none. I think this was not clearly advertised. The hotel does not shine for its architecture and it’s not close to town. I think it’s okay for events or families coming for a weekend.
Stayed 1 night in Feb 2024