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Burke and Wills Hotel

4.5 star property
Hotel near Grand Central Shopping Centre in Toowoomba

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Photo gallery for Burke and Wills Hotel

Lobby
Premium bedding, minibar, in-room safe, desk
Luxury Suite, 1 King Bed, Jetted tub with balcony | Terrace/patio
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
554 Ruthven Street, Toowoomba, QLD, 4350
  • Grand Central Shopping Centre
    ‪2 min walk‬
  • Empire Theatre
    ‪3 min walk‬
  • Toowoomba Base Hospital
    ‪14 min walk‬
  • Toowoomba, QLD (TWB)
    ‪6 min drive‬

Room options

View all photos for Luxury Suite, 1 King Bed, Jetted tub with balcony

Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 King Bed, Jetted tub with balcony

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Jetted tub

Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 King Bed, Jetted tub

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Queen Bed, Jetted Tub

Luxury Suite, 1 Queen Bed, Jetted Tub

Luxury Suite, 1 Queen Bed, Jetted Tub

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corporate Twin Singles

Corporate Twin Singles

Corporate Twin Singles

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corporate Queen

Superior Corporate Queen

Superior Corporate Queen

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Bed

View all photos for Corporate Queen

Premium bedding, minibar, in-room safe, desk

Corporate Queen

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Toowoomba

Heart of Toowoomba.Within a 5-minute walk of this Toowoomba hotel, you'll find Grand Central Shopping Centre and Empire Theatre. Toowoomba Base Hospital and City Golf Club are also within 2 miles (3 km).

What's nearby

  • Grand Central Shopping Centre - 2 min walk - 0.2 km
  • Empire Theatre - 3 min walk - 0.3 km
  • Queens Park - 9 min walk - 0.8 km
  • Toowoomba Base Hospital - 14 min walk - 1.2 km
  • St Vincent's Private Hospital Toowoomba - 3 min drive - 2.3 km

Getting around

  • Toowoomba Station - 11 min walk
  • Brisbane Airport (BNE) - 102 min drive

Restaurants

  • ‪Andrews Meats Butcher's Grill - ‬5 min walk
  • ‪Tatts Hotel - ‬5 min walk
  • ‪Schnitz - ‬7 min walk
  • ‪Gelatissimo - ‬4 min walk
  • ‪Sushi Asakusa - ‬5 min walk

About this property

Burke and Wills Hotel

Hotel near Grand Central Shopping Centre in Toowoomba
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour health club, an arcade/game room, and a garden are also featured at the business-friendly Burke and Wills Hotel. Limited free parking is available on a first-come, first-served basis.

This Toowoomba hotel is smoke free.

  • 82 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1956
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Burke and Wills Hotel offers 82 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 65-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Toowoomba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Languages

Arabic, English, Filipino

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Property amenities

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 29.90 for adults and AUD 18.90 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour health club
  • Arcade/game room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 65-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Meeting facilities

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29.90 for adults and AUD 18.90 for children
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

Burke Wills Hotel Toowoomba
Burke Wills Hotel
Burke Wills Toowoomba
Burke and Wills Hotel Hotel
Burke and Wills Hotel Toowoomba
Burke and Wills Hotel Hotel Toowoomba

Burke and Wills Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 537 out of 800 reviews
Rating 8 - Good. 216 out of 800 reviews
Rating 6 - Okay. 33 out of 800 reviews
Rating 4 - Poor. 12 out of 800 reviews
Rating 2 - Terrible. 2 out of 800 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with partner
Convienent and central to facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and convienent to shopping
Stayed 2 nights in Mar 2025

4/10 Poor

Mikeal

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Kylie

Travelled with partner
Liked: Cleanliness, staff & service
Is advertised as Toowoomba's luxury hotel, however fails to deliver. Booked the Luxury King suite, room was clean and tidy but overcrowded with mishmashed furnishings and confused styling. Lack of robes was also disappointing. Was a nice room but not luxury.
Stayed 1 night in Feb 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, comfy bed, very friendly staff
Stayed 1 night in Jan 2025

8/10 Good

Natasha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good until got charged for things didn’t even use!
Stayed 4 nights in Jan 2025

10/10 Excellent

Maika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Maika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Peter

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick overnight stay

Rooms are small but comfortable - view looked straight into building next door
Stayed 1 night in Jan 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An older property that has been nicely refurbished. Pleasant rooms but very clean and comfortable. In a great position in central Toowoomba close to restaurants and shopping. Really Good value for money And, the staff were excellent
Stayed 1 night in Jan 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service, amenities
I stayed here many years ago and loved it. This time I was on my own and noticed you have refurbished. I thought the room was ver small but bed was very comfortable. You lack a relaxed area to just sit and have a drink. The bar area just feels like a restaurant. It felt like you needed a lounge type area. Other than that my stay was pleasant.
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent large room with jetted tub ans good water pressure in shower!
Stayed 1 night in Jan 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ll be back … very good 👍
Stayed 2 nights in Dec 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Amenities
Great location rooms clean and staff friendly and helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before and the service you get has never dropped.. Will keep going back
Stayed 2 nights in Dec 2024

8/10 Good

Glenn

Stayed 1 night in Nov 2024

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay there again, it was most enjoyable to stay for my 70th birthday. Food options were fairly ordinary. We included breakfast and would not do that again. Ate in restaurant 1 night, and wouldn't eat in there again either.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and excellent facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To coin a phrase, "Exactly what it said on the box." We only stayed 2 nights but could happily stayed for 2 weeks. Clean, tidy, friendly staff, the list goes on. Highly recommended and we will be back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Break

We return to B&W a couple of times a year for the Theatre and the excellent shopping. Toowoomba is a friendly and welcoming town with plenty to see and do, and B&W is an excellent place to stay, friendly and helpful staff, comfortable quiet rooms, and a much iimproved breakfast buffet. Also, a very good and reasonably priced in-house restaurant. We saw Bill Bailey's new show at the delightful art deco Empire Theatre visited the Japanese Gardens, and my good lady made a valiant attempt to max out her card. Had a great meal and a memorable bottle of red, Pirramimma Cab Sav at Piccolo Papas.
Stayed 3 nights in Nov 2024