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Toowoomba Central Plaza Apartment Hotel

4.5 star property
4.5-star luxury aparthotel near Grand Central Shopping Centre

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Photo gallery for Toowoomba Central Plaza Apartment Hotel

Outdoor pool, sun loungers
One Bedroom Apartment
Two Bedroom Apartment | Living area
Balcony
Three Bedroom Penthouse | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Dryer
  • Free WiFi
  • Gym

Explore the area

View in a map
532-544 Ruthven Street, Toowoomba, QLD, 4350
  • Place, Grand Central Shopping Centre
    ‪2 min walk‬
  • Place, Empire Theatre
    ‪3 min walk‬
  • Place, Queens Park
    ‪9 min walk‬
  • Airport, Toowoomba, QLD (WTB-Wellcamp)
    ‪23 min drive‬

Room options

View all photos for Studio

Studio

Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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One Bedroom Apartment

One Bedroom Apartment

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Two Bedroom Apartment | Private kitchen

Two Bedroom Apartment

7.0 out of 10
Good
(2 reviews)
  • City view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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Fridge, microwave, stovetop, electric kettle

Three Bedroom Apartment

  • City view
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Three Bedroom Penthouse

Fridge, microwave, stovetop, electric kettle

Three Bedroom Penthouse

  • City view
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds OR 2 Queen Beds and 2 Twin Beds

About the area

Toowoomba

City center retreat .At this Central Business District aparthotel, you'll be within a 5-minute walk of Grand Central Shopping Centre and Empire Theatre. Also, Queens Park is within half a mile (1 km) and Toowoomba Base Hospital is within 2 miles (3 km).
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What's nearby

  • Toowoomba Regional Art Gallery - 1 min walk - 0.0 km
  • Grand Central Shopping Centre - 2 min walk - 0.2 km
  • Empire Theatre - 3 min walk - 0.3 km
  • Queens Park - 9 min walk - 0.8 km
  • Toowoomba Base Hospital - 14 min walk - 1.2 km

Getting around

  • Toowoomba Station - 10 min walk
  • Toowoomba, QLD (WTB-Wellcamp) - 24 min drive

Restaurants

  • ‪Bergen Toowoomba - ‬3 min walk
  • ‪Kuro Beko - ‬3 min walk
  • ‪Piccolo Papa - ‬2 min walk
  • ‪The Tatts Hotel - ‬4 min walk
  • ‪SUSHI MACHI - ‬6 min walk

About this property

Toowoomba Central Plaza Apartment Hotel

4.5-star luxury aparthotel near Grand Central Shopping Centre
Toowoomba Central Plaza Apartment Hotel offers its guests an outdoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and 2 meeting rooms. Event space at this aparthotel measures 431 square feet (40 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the luxury Toowoomba Central Plaza Apartment Hotel. Free self parking is available.

This 4.5-star Toowoomba aparthotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 9 levels
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Built in 2007
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Terrace
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • No smoking on site
Toowoomba Central Plaza Apartment Hotel offers 90 accommodations with hair dryers and irons/ironing boards. Pillowtop beds feature premium bedding. 32-inch plasma televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

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Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Dining

  • Weekday continental breakfast available 7:00 AM to 9:00 AM for a fee: AUD 15 to 15 for adults and AUD 15 to 15 for children

Bedrooms

  • Alarm clock
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: AUD 30 per stay

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • 431 square feet of conference space
  • Business center
  • Desk

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In the city center

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 9 floors
  • 90 units
  • Banquet hall
  • Built in 2007
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (7:30 AM - 8:00 PM) and Saturday - Sunday (8:30 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of normal check-in hours should proceed to the back of the building on Annand Street to access the night phone and safe.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 15 to 15 for adults, and AUD 15 to 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 30.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Apartment Toowoomba Central Plaza
Toowoomba Central Plaza Apartment Hotel
Central Plaza Apartment Hotel
Toowoomba Central Plaza
Toowoomba Central Plaza
Toowoomba Central Plaza Apartment Hotel Toowoomba
Toowoomba Central Plaza Apartment Hotel Aparthotel
Toowoomba Central Plaza Apartment Hotel Aparthotel Toowoomba

Toowoomba Central Plaza Apartment Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 446 out of 1063 reviews
Rating 8 - Good. 424 out of 1063 reviews
Rating 6 - Okay. 133 out of 1063 reviews
Rating 4 - Poor. 45 out of 1063 reviews
Rating 2 - Terrible. 15 out of 1063 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Katie

Travelled with partner
Very average, rooms/bathrooms need alot of work. First room smelt so bad of cigarette smoke, we were given another room which was good but the shower screen was broken in that room. We didn’t even bother asking for a 3rd room. Pool, spa, gym and one lift were out of service no prior warning before booking. Good location could walk to every thing.
Stayed 1 night in Oct 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very central and plenty of dining and shopping options. Just a short stroll to Queens Garden.
Stayed 2 nights in Oct 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very central location ,
Stayed 1 night in Sep 2025

6/10 Okay

Aniela

Travelled with partner
The room wasn't as nice, needs a few improvements especially a bathroom.
Stayed 2 nights in Sep 2025

4/10 Poor

MANUEL

Disliked: Cleanliness
Poor maintenance. Too pricey for what it is.
Stayed 1 night in Sep 2025

8/10 Good

Ria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely stay unfortunately the foxtel connection was poor so couldn’t use the tv to watch a movie. Small issue though ;)
Stayed 1 night in Sep 2025

6/10 Okay

Mike

Travelled with partner
staff were great. room was small and shower door at bottomneeds cleaning. furniture also needed cleaning, and was also worn, no side table on one side of the bed. not being critical just letting you know.
Stayed 2 nights in Sep 2025

10/10 Excellent

MELISSA

Liked: Cleanliness, property conditions & facilities
A great option with opening windows. But the noise from late night street level can be problematic.
Stayed 3 nights in Sep 2025

8/10 Good

leslee

Liked: Property conditions & facilities
Lovely hotel
Stayed 1 night in Aug 2025

4/10 Poor

Quentin

Disliked: Property conditions & facilities
Close to the grand Central shopping centre. Staff were friendly. The studio apartment was sufficient but very dusty and in need of repairs.
Stayed 1 night in Aug 2025

6/10 Okay

Fiona

Travelled with partner
Close to everything ie bars & shopping. Could do with a freshen up. Cracked bathroom sink & mould on the cornice in the bathroom. No working exhaust fan in the bathroom. Smelt musty every time you re-entered the room. Lifts sounded clunky.
Stayed 2 nights in Aug 2025

6/10 Okay

Greg

Disliked: Property conditions & facilities
Great location but the studio we had needed to have the kitchen and bathroom renovated. It certainly wasn't 4 stars.
Stayed 2 nights in Aug 2025

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2025

10/10 Excellent

Therese

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Abel

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort

Run down

The property and room were run down. Mold on chairs. The curtains in the room I was given and a replacement room I was offered did not cover the entirety of the window. I wouldn't stay here again.
Stayed 3 nights in Jul 2025

8/10 Good

Nadine

Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
This property was central to everything and clean and tidy. We were greeted by a friendly staff member on arrival which is always nice
Stayed 1 night in Jul 2025

4/10 Poor

Rachel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ruth

Stayed 1 night in Jul 2025

4/10 Poor

Sherri

Disliked: Cleanliness

Not great value

The hotel was in a very convenient location for us, which is why we chose it but for the money it cost, I expected more. The bathroom was quite dirty and it was really nothing out of the ordinary for the price. Quotient stay there again
Stayed 1 night in Jun 2025

6/10 Okay

Judy

Travelled with family
Liked: Amenities
The beds were great but the apartment was very dated. Dirty loose carpet and the shower recess around the floor was very old and dirty looking.
Stayed 1 night in Jun 2025

8/10 Good

J

Liked: Cleanliness
Beds a bit hard.
Stayed 1 night in May 2025

4/10 Poor

Astley

Disliked: Cleanliness, room comfort

Do not stay here.

Old and grubby and not worth the cost a night. Cockroach baits in living area. Mouldy bathroom ceiling, balcony flooring buckled and unsafe. Bedding dirty and sheets so thin can see mattress. Also mattress hard and uncomfortable. On check out receptionist acted like nothing new in people being unhappy. Took photos but app won't allow upload.
Stayed 1 night in May 2025