Note fondée sur 481 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,7 sur 5
72 % des clients le recommandent
3,0 Propreté de la chambre
3,1 Service et personnel
2,7 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 15 mai 2024
Better than most
Commentaires de Gestion de l’hôtel
30 mai 2024 par Jamie P, Gestion de l’hôtel
Thank you for taking the time to write a review of your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.
5 sur 5
par un voyageur

Publié le 14 mars 2024 sur Expedia
The room is clean, and has a full refrigerator and stove.
Commentaires de Gestion de l’hôtel
21 mars 2024 par Jamie P, Gestion de l’hôtel
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.
1 sur 5
par un voyageur

Publié le 11 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 mars 2024 par Jamie P, Gestion de l’hôtel
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
3 sur 5
par un voyageur de Pratt

Publié le 4 mars 2024 sur Expedia
The room was very dated. It looked like someone had tried to pry open the door to the room at some point.Once I was inside there was a gap between the door and the door frame. I could see the hallway from inside my room with the door closed. I had to keep the bathroom fan on all night, when it was off it kept making a loud clunking noise. The heater/ac was very noisy and also made a clunking noise when it turned off and on. I could hear conversations from other rooms, there’s not a lot of insulation between rooms. There was trash in the wastebasket from the previous guests.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Jamie P, Gestion de l’hôtel
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
1 sur 5
par un voyageur

Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Jamie P, Gestion de l’hôtel
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
5 sur 5
par un voyageur de Topeka

Publié le 21 févr. 2024 sur Expedia
Staff was very helpful and rooms was very clean would definitely recommend the deposit was a little high but it was worth it to have a nice place to stay and they have kitchens in the rooms so that’s always a plus
Commentaires de Gestion de l’hôtel
4 mars 2024 par Jamie P, Gestion de l’hôtel
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.
1 sur 5
par un voyageur

Publié le 8 févr. 2024 sur Hotels
Dirty hotel
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Jamie P, Gestion de l’hôtel
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
1 sur 5
par un voyageur

Avoid at all costs!

Publié le 14 janv. 2024 sur Hotels
Horrible place to stay. Booked an 8 night stay but stayed only 1 night. Thats how bad it was. Was refused any type of refund by hotel. DO NOT RECOMMEND! You get what you paid for. P.S. thanks hotel.com for trying to get me a refund. Grateful for you 25.00 dollar credit to my account.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Jamie P, Gestion de l’hôtel
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
2 sur 5
par un voyageur

Publié le 11 janv. 2024 sur Expedia
Yo pretendía salir temprano de la habitación para reiniciar mi viaje y tuve que esperar hasta las nueve de la mañana para que me atendieran sobre un depósito de 100 dólares que te obligan a dejar en garantía de no hacer destrozos en la habitación la persona que me atendió me dijo que me mandss as ría un mensaje de texto para informarme de la devolución de mi dinero ( el depósito de 100 dólares y hasta la fecha no lo he recibido
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Jamie P, Gestion de l’hôtel
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
1 sur 5
par un voyageur

Publié le 9 janv. 2024 sur Expedia
Absolutely DISGUSTING hotel and manager Steve Allen. My husbands room was dirty! Dirty bed with used sheets, PEE IN THE TOILET, towels on the floor, trash not taken out! Clearly a dirty and used room yet the manger refuses to give a refund for it. He just wants to take the money and screw over people. He was extremely rude and unprofessional when I spoke with him and when I contacted Expedia about it and they called him he also hung up the phone on them. DO NOT STAY HERE!!! Whatever his response will be to this review just know that I already called them 3 times about it and they still refuse the refund. SICK PEOPLE! DO NOT DO NOT DO NOT STAY HERE!!! Read the reviews! This hotel is dirty!!!
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Jamie P, Gestion de l’hôtel
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.