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Novotel Toronto Centre

3.5 star property
3.5-star hotel near Hockey Hall of Fame

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Photo gallery for Novotel Toronto Centre

Exterior
Exterior
Junior Suite, 1 King Bed
Miscellaneous
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

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45 The Esplanade, Toronto, ON, M5E1W2
  • Place, Hockey Hall of Fame
    ‪3 min walk‬
  • Place, Scotiabank Arena
    ‪8 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪11 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

8.8 out of 10
Excellent
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(322 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Executive)

Junior Suite (Executive)

Junior Suite (Executive)

7.2 out of 10
Good
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(166 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (ADA)

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (ADA)

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Toronto

Downtown Toronto stay.Within a 10-minute walk of this Downtown Toronto hotel, you'll find Hockey Hall of Fame and Scotiabank Arena. CF Toronto Eaton Centre and Ripley's Aquarium of Canada are also within 2 miles (3 km).

What's nearby

  • Hockey Hall of Fame - 3 min walk - 0.3 km
  • Scotiabank Arena - 8 min walk - 0.7 km
  • CF Toronto Eaton Centre - 11 min walk - 1.0 km
  • Rogers Centre - 16 min walk - 1.4 km
  • CN Tower - 16 min walk - 1.4 km

Getting around

  • King St East at Church St West Side Stop - 6 min walk
  • Union Station - 8 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 32 min drive

Restaurants

  • ‪The Keg Steakhouse + Bar - ‬2 min walk
  • ‪Cafe Landwer - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬2 min walk
  • ‪C'est What - ‬3 min walk
  • ‪Tim Hortons - ‬4 min walk

About this property

Novotel Toronto Centre

3.5-star hotel near Hockey Hall of Fame
As a guest of Novotel Toronto Centre, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2486 square feet (231 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Novotel Toronto Centre. For a fee, parking is available.

This 3.5-star Toronto hotel is smoke free.

  • 262 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 2486 sq ft of conference space
  • 231 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Toronto Centre offers 262 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • Children's games
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 37.61 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 80.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 37.61 per person
  • Self parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 80.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Toronto Centre
Novotel Toronto Centre
Toronto Centre Novotel
Accor Toronto Centre
Novotel Toronto Centre Hotel Toronto
Toronto Novotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Toronto
Novotel Toronto Centre Hotel Toronto

Novotel Toronto Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3971 out of 5488 reviews
Rating 8 - Good. 1131 out of 5488 reviews
Rating 6 - Okay. 246 out of 5488 reviews
Rating 4 - Poor. 76 out of 5488 reviews
Rating 2 - Terrible. 64 out of 5488 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sherise

Stayed 1 night in Jan 2026

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location! Great amenities - including hot tub! I’ve always wanted to stay at this hotel and it didn’t disappoint!
Stayed 1 night in Dec 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel excellent location in the city centre Close to all attractions train station bars & restaurants
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
I do like the hotel, however we were directly next to the elevator so it was a challenging sleep as it was quite noisy
Stayed 1 night in Dec 2025

8/10 Good

Lydia

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly and helpful staff, proximity to restaurants
Stayed 2 nights in Dec 2025

4/10 Poor

Bridgid

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Way too loud with the bars we didn’t get any sleep it was still loud and rowdy til after 3am
Stayed 1 night in Dec 2025

10/10 Excellent

Leslie

Stayed 1 night in Dec 2025

10/10 Excellent

Leo

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was really good. And service was great. The manager with the colourful shirt made our day.
Stayed 1 night in Dec 2025

8/10 Good

Kimberly

Stayed 6 nights in Dec 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance from Union station. Has lots of food options nearby, close to subway.
Stayed 1 night in Dec 2025

10/10 Excellent

Bobby

Stayed 1 night in Dec 2025

10/10 Excellent

Alicia

Stayed 1 night in Dec 2025

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Staff is friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carolyn

Stayed 1 night in Dec 2025

10/10 Excellent

diego

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We checked in at 1 am. We had no issues and staff was pleasant. I would come back for another stay
Stayed 1 night in Dec 2025

10/10 Excellent

Nakita

Liked: Cleanliness, property conditions & facilities
Great hotel!
Stayed 5 nights in Dec 2025

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

pappu srinivasa

Stayed 1 night in Dec 2025

4/10 Poor

Edward

Disliked: Property conditions & facilities
We were assigned a wheel-chair room which we didn't book. We booked a Superior King Room. When we complained we were told we got the King bed room we asked for. The bathroom had no vanity and the shower was not proper for anyone except someone in a wheel chair. The toilet kept running and the plug in the sink did not work. We have stayed at the Novotel many times but probably never will again. When we checked out, we were not asked how was our stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Duncan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff!
Stayed 2 nights in Dec 2025

8/10 Good

Katharina Tina

Stayed 1 night in Dec 2025

10/10 Excellent

Greg

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
courteous and room was clean
Stayed 1 night in Dec 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. The bed and pillows were amazing and made a perfect nights sleep. Perfectly located around all the activities we had planned. Will stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Krystal, Regina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the location couldn’t be better! The breakfast buffet was also exceptional! The staff were wonderful, especially Tatiana, who provides not only great service and invaluable information, she makes you feel so welcome and part of a ‘family’. I think many repeat customers to this hotel may be due to her fabulous customer service! It really makes a difference!
Stayed 4 nights in Dec 2025

10/10 Excellent

Samuel, Cambridge

Stayed 1 night in Dec 2025