Pros: Clean room. Hotel is close to restaurants, supermarkets, and a pharmacy.
Cons: Old building. Doors (room and balcony) and windows are still original wood frame from the 60s. Noise level from hallway and street traffic, starting around 5:30 am, was too loud. There are three steps you need to go up right as you exit the elevator in every floor.
Check in process for me was smooth, but the lobby was packed with guests trying to understand how to access their rooms as there are no staff at all. They were on their phones trying to reach someone from customer service. The online check in process is not ideal.
Esta muy bien , no hay personal .pero te daran tu codigo y con el entraras . La limpieza muy bien se nos olvido entrar las toallas que dejamos fuera ventilando y se mojaron con la lluvia . Y una señora mayor muy amable de la limpieza nos dejo otras y nos limpio la habitaciĂłn un 10 para la señora lo dejo todo impecable , la verdad que muy bien todo muy limpio đ y la habitaciĂłn con una hermosas vistas al mar y al castillo hermoso đ
The whole hotel had a weied smell like body odor. Even our room smelled like body odor, I wouldnât be surprised if they didnât actually clean between guests.
Un hotel que funciona como autogestion sin personal, hacer el check in es una odisea. Si no lo haces con ello no tienes enlace para hacerlo, cuando te lo mandan no funciona el sistema de fotografiar el DNI, tarde mĂĄs en hacer el check in que en llegar desde Barcelona a Tossa. RecepciĂłn moderna pero habitaciones antiguas, ventanas de madera que no garantizan bien la insonorizaciĂłn. Por otro lado estaba todo limpio.
There is NO live person at the front desk. There is NO place to store your luggage.
When you check in, they sent you a text with activation code for the door at 3pm and when you check out your access is discontinue at 11am. What we suppose to do with the luggage??? Take it to the beach? âThe hotelâ looks like a dead building. It was great last year with proper concierge, but this year is a total disaster. No fridge in the room! There is NO ice! Itâs summer outside⊠Itâs such a shame that this wonderful property is sooo poorly managed. I would not recommend to stay there.
Based on your feedback, here is a review for RV Hotels Avenida:
"RV Hotels Avenida provided a disappointing experience. Check-in process was a disaster with no on-site staff and unresponsive phone support. Lack of Wi-Fi made getting the check-in code impossible, leading to inconvenience of going to a nearby hotel for assistance. Issues with paying city tax online due to international service resulted in being locked out the following day. We could not get a response for 2 hours. The staff does not respond to WhatsApp texts. The laundry drop off workers called the office for us. Without a solid plan, guests may face challenges. On the bright side, the hotel boasts a convenient location near the beach and restaurants.