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Mama Shelter Toulouse

4.0 star property
4-star hotel near Place du Capitole

Choose dates to view prices

Photo gallery for Mama Shelter Toulouse

Exterior
Room, Multiple Beds, Terrace (XXL Mama)
Restaurant
Terrace/patio
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Breakfast available
  • Free WiFi

Explore the area

View in a map
54-56 Boulevard Lazare Carnot, Toulouse, Haute-Garonne, 31000
  • Place, Place du Capitole
    ‪6 min walk‬
  • Place, Capitole de Toulouse
    ‪6 min walk‬
  • Place, Basilica of Saint-Sernin
    ‪9 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪14 min drive‬

Room options

View all photos for Double Room, 1 Queen Bed (Large Mama)

Double Room, 1 Queen Bed (Large Mama)

Double Room, 1 Queen Bed (Large Mama)

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Medium Mama)

Double Room, 1 Double Bed (Medium Mama)

Double Room, 1 Double Bed (Medium Mama)

8.2 out of 10
Very good
(16 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Small Mama)

In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed (Small Mama)

9.0 out of 10
Wonderful
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Multiple Beds, Terrace (XXL Mama)

Room, Multiple Beds, Terrace (XXL Mama)

Room, Multiple Beds, Terrace (XXL Mama)

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

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About the area

Toulouse

City center retreat .Within a 10-minute walk of this Toulouse City-Centre hotel, you'll find Place du Capitole and Saint Etienne Cathedrale. Museum of the Augustins and Basilica of Saint-Sernin are also within half a mile (1 km).

What's nearby

  • Place du Capitole - 6 min walk - 0.6 km
  • Capitole de Toulouse - 6 min walk - 0.6 km
  • Saint Etienne Cathedrale - 8 min walk - 0.7 km
  • Basilica of Saint-Sernin - 9 min walk - 0.8 km
  • Cité de l'Espace - 8 min drive - 5.8 km

Getting around

  • Jean-Jaurès Metro Station - 2 min walk
  • Toulouse Matabiau Station - 11 min walk
  • Blagnac Airport (TLS) - 18 min drive

Restaurants

  • ‪Pizzeria Vecchio - ‬2 min walk
  • ‪La Cantine du Bistroquet - ‬2 min walk
  • ‪La Maison - ‬2 min walk
  • ‪O'briens - ‬1 min walk
  • ‪La Grand' Pizzeria - ‬1 min walk

About this property

Mama Shelter Toulouse

4-star hotel near Place du Capitole
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 4 meeting rooms available. A rooftop terrace, multilingual staff, and dry cleaning/laundry services are also featured at Mama Shelter Toulouse.

This 4-star Toulouse hotel is smoke free.

  • 120 guestrooms or units
  • 2 bars or lounges
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Dining venue
Mama Shelter Toulouse offers 120 accommodations with safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 21 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • Bicycle storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 5 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel Toulouse

Reviews

Mama Shelter Toulouse Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 333 out of 468 reviews
Rating 8 - Good. 87 out of 468 reviews
Rating 6 - Okay. 34 out of 468 reviews
Rating 4 - Poor. 10 out of 468 reviews
Rating 2 - Terrible. 4 out of 468 reviews

Reviews

10/10 Excellent

Ester Elisabeth

Stayed 4 nights in May 2025

10/10 Excellent

Charline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kristyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel vibe is FUN! Our room was comfortable, clean and colourful. We loved the little notes on the mirrors. Unfortunately it was pouring rain when we were there so we didn't get to walk from the hotel as much as we wanted but we still appreciated how close the hotel was to many dining and shopping options. The entire environment from the rooms to the restaurant are welcoming and vibrant. The staff is exceptional at Mama Shelter Toulouse. Highly recommend for a budget conscious, super cool stay.
restaurant ceiling
Classic Room
Bathroom note
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we’re simply lovely, friendly and helpful.
Stayed 4 nights in Mar 2025

8/10 Good

Emma L, Cardiff

Stayed 5 nights in Dec 2024

10/10 Excellent

Sina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location amazing food!! Lively atmosphere
Stayed 1 night in Nov 2024

10/10 Excellent

Laurie

Stayed 1 night in Oct 2024

10/10 Excellent

GARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Toulouse

Loved the vibe of this hotel, especially the bar/restaurant area - good DJ’s and great food. However, they could’ve done with a couple of extra staff at key times (breakfast and dinner) Room was clean, bed was comfy but no drawers for clothing All in all a great weekend and would definitely stay at Mama Shelter again
Stayed 3 nights in Oct 2024

10/10 Excellent

Homer

Liked: Cleanliness, staff & service, property conditions & facilities
Cute, funky decor, friendly staff, very convenient location. Some street noise (as it is on a busy avenue) but nothing that woke us up in the night
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Wonderful staff, clean and comfortable rooms and the vibes are top notch!
Stayed 1 night in Sep 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Thaitung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Brigitte

Liked: Cleanliness

Just about average

It’s terrible that they charge you 50 euros per night for room even though I paid bill already .., it did go back into account in departure. But they should take money before just t as me card details . I e we not use them again
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great spot. Very eclectic and cool. Great restaurant and roof top bar.
Stayed 1 night in Jul 2024

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

No amenities available - bad for travel

There si no shampoo. or any other 4* quality amenities. The excuse was that they are trying to be more ecological - but that would be solved by bottles fixed to the wall to reduce one use plastics. It was a stress to arrive from NYC and have nothing in the room
Stayed 1 night in Jun 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel stay in a long time

Fantastic hotel in a great location. Easily one of the most comfortable beds I've ever slept in. Room was exceptionally clean and quiet. Staff were super welcoming and friendly.
Stayed 3 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. I always use it when I am in Toulouse.
Stayed 8 nights in Oct 2023

10/10 Excellent

Mary, Halifax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A funky decor, this hotel has a great location and a fantastic breakfast. The bed and pillows were very comfortable. We enjoyed that it was handy the major metro intersection in an area with good restaurants and we could easily get to the activities we wanted. We were unhappy that we couldn’t lower the temperature in the room with out opening the windows on nights when others were celebrating rugby wins or late night music. Be forewarned that there is very little clothing storage provided.
Stayed 2 nights in Oct 2023

10/10 Excellent

heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location everything is very walkable. Room and price were great. Room was suitable for one person.
Stayed 1 night in Oct 2023

10/10 Excellent

kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Fun atmosphere, double room great for just 1 person. large shower & bathroom, helpful staff
Stayed 1 night in Oct 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Bianca

Stayed 2 nights in Sep 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!

Cool place to stay. Lovely breakfast spread and cool rooftop bar. We stayed in the XL room which I recommend. Staff was lovely and very helpful. Ask for a quiet room. I think the lower rooms may be a bit noisy as it's on a main street close to clubs.
Stayed 2 nights in Sep 2023