Ratings based on 355 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 2, 2024 on Expedia
The changing room in the spa area was not very clean. Hair on floor and shower cubicles. Food was average , breakfast food was cold. Charged extra for an omlette if required.
would not recommend to friends
Comment from Hotel Management
Mar. 4, 2024 by Whittlebury Hall Hotel., Hotel Management
Hello Sally.We are most disappointed to receive your review.Our cleanliness is of a high standard, and I put the changing rooms down to you possibly being there before they were serviced during a busy time. We apologise for the disappointment and hope it was reported on the day.Our Breakfast Buffet is included in the rate. however, any additional items not on the buffet would be chargeable. We are sorry to learn you were not entirely happy with the stay.We hope you enjoyed the room and were comfortable Thank you for your booking.Kind regards.
by A traveller
Posted Feb. 29, 2024 on Expedia
Well maintained given its size. Good facilities. Extensive self service breakfast buffet. Nice pool etc. Staff responsive and polite.
Be prepared to walk a distance to some rooms as the hotel is very large.
Would happily return given the opportunity.
Comment from Hotel Management
Mar. 4, 2024 by Whittlebury Hall Hotel., Hotel Management
Hello Anna.Thank you for recognising the extent of the maintenance required to keep the upkeep of our large hotel.You certainly get your steps in when walking around the 254 bedrooms and our conference rooms and outlets. We hope you found your way around with no problems. We will share your kind comments with our staff members. Thank you for staying with us.We hope to welcome you again.Best regards.
by A traveller
Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Mar. 4, 2024 by Whittlebury Hall Hotel., Hotel Management
Hello Sue.We are delighted to receive your 10/10. Thank you.Our team worked very hard to achieve these targets. We are glad you had a successful stay with us. Thank you for your booking.Best regards.
by A traveller
Posted Feb. 26, 2024 on Expedia
Value for money
Comment from Hotel Management
Mar. 4, 2024 by Whittlebury Hall Hotel., Hotel Management
Hello Andy.We are delighted to read you found us to be of great value for your well-earned cash. We hope you will consider us again as your stay location. Thank you for your booking.Wishing you all the best.From
by A traveller
Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Mar. 4, 2024 by Whittlebury Hall Hotel., Hotel Management
Hello Ian.Thank you for choosing to stay with us. We hope you had a pleasant experience during your visit. Were you here for leisure or corporate purposes? Our ultimate goal is to provide a flawless experience. We would have preferred a 10/10 rating from you. If you plan to return, we promise to work even harder to exceed your expectations. Thank you for choosing us, and we hope to see you soon.Kind regards.
by A traveller
Posted Feb. 23, 2024 on Expedia
All ok
Comment from Hotel Management
Mar. 4, 2024 by Whittlebury Hall Hotel., Hotel Management
Hello Patrick.Thank you for taking the time to leave a rating on your stay.Thank you for booking with us.We aim to receive a 5/5 next time you visit.Best wishes.
by A traveller
Posted Feb. 18, 2024 on Expedia
Fabulous pool with Roman theme.
Comment from Hotel Management
Mar. 4, 2024 by Whittlebury Hall Hotel., Hotel Management
Hello Duncan.This is wonderful to see you had a successful stay with us.I am glad to hear you enjoyed our leisure facilities.Thank you for choosing The Whittlebury Hall Hotel. We hope to welcome you back soon.Best regards.
by A traveller
Posted Feb. 16, 2024 on Expedia
It was just ok. The rooms were a bit tired and the layout was very confusing.
The receptionist who checked us in couldn’t have been less friendly however the receptionist who checked us out was lovely.
Arrived at lunchtime and all restaurants were full leaving us with the bar or room service as our only eating option. Left feeling underwhelmed
Comment from Hotel Management
Feb. 17, 2024 by Whittlebury Hall Hotel., Hotel Management
Hello Elisabeth.I am sorry you found our layout confusing. We are a large hotel, and we appreciate that it can take time to navigate. We do have maps available at reception to help.I am sorry your arrival was not as friendly as expected. I am glad your checkout was much better. Our restaurant would be closed at lunchtime. Our bar or room service would be your only option before 17:30.We provide hot food in the bar. I hope we served you a tasty bar snack. We are sorry you left underwhelmed. Our staff work hard, and we aim for all guests to leave excited about their stay. We hope you'll be able to revisit us. Thank you for booking with us.
by A traveller
Posted Feb. 14, 2024 on Expedia
Whittlebury Hall is a great hotel for leisure and spa facilities, with an excellent steam room and sauna. The pool is large but shallow, the jacuzzi unfortunately contained too much chlorine and the interior design around the pool dated. Everywhere was immaculately clean, room was light and comfortable, although a long walk from reception! Breakfast was excellent and staff very helpful and friendly.
Comment from Hotel Management
Feb. 17, 2024 by Whittlebury Hall Hotel., Hotel Management
Hello Christopher.We are delighted you had a great stay with us.I am unsure of the package you booked. However, I am glad you had a chance to use all the leisure facilities.We can allocate rooms nearer the reception. Should you return, you can request this on your booking.Thank you for choosing The Whittlebury Hall Hotel as your choice of accommodation.Best regards.
by A traveller
Posted Feb. 12, 2024 on Hotels
Comment from Hotel Management
Feb. 17, 2024 by Whittlebury Hall Hotel., Hotel Management
Thank you, Daniel.10/10 Is what we always aim to achieve.Thank you for booking with us.
