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The Palmer Collective

4.0 star property
4-star hotel near Magnetic Island Ferry Terminal

Choose dates to view prices

Photo gallery for The Palmer Collective

Relax in this stylish space with a large sofa, wooden coffee table, and elegant vase.
Enjoy a refreshing swim in the pool surrounded by a secure fence and a convenient walkway.
Relax in this stylish living room with a sofa, coffee table, and lush greenery.
Experience the sleek design of The Palmer, featuring a covered entrance and ample parking.
Enjoy meals in a spacious dining area with tables and chairs for groups, large windows offering views of the outdoors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Pool

Explore the area

View in a map
12 14 Palmer Street, South Townsville, QLD, 4810
  • Magnetic Island Ferry Terminal
    ‪11 min walk‬
  • Queensland Country Bank Stadium
    ‪13 min walk‬
  • Townsville Entertainment & Convention Centre
    ‪16 min walk‬
  • Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Relax in a stylish room with a large bed, desk, and potted plant.

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(69 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Townsville

South Townsville stay.Within a 10-minute walk of this South Townsville hotel, you'll find Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within half a mile (1 km).

What's nearby

  • Magnetic Island Ferry Terminal - 11 min walk - 1.0 km
  • Queensland Country Bank Stadium - 13 min walk - 1.1 km
  • Castle Hill - 13 min walk - 1.1 km
  • The Strand Beach - 15 min walk - 1.3 km
  • Townsville Entertainment & Convention Centre - 16 min walk - 1.4 km

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • ‪Cowboys Leagues Club - ‬6 min walk
  • ‪Victoria Bridge - ‬6 min walk
  • ‪Wild Rice Laos & Thai Cuisine - ‬6 min walk
  • ‪IMC Steak House - ‬2 min walk
  • ‪A Touch of Salt - ‬5 min walk

About this property

The Palmer Collective

4-star hotel near Magnetic Island Ferry Terminal
The Palmer Collective offers its guests an outdoor pool and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly The Palmer Collective. Self parking is free.

This 4-star Townsville hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Palmer Collective offers 118 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. This Townsville hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; AUD 14 to 30 for adults and AUD 14 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 52-inch TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 8:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per stay.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 14 to 30 for adults, and AUD 14 to 30 for children
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville
Townsville Central Hotel
Townsville Ibis
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
Townsville Central
Ibis Townsville
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

The Palmer Collective Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 366 out of 740 reviews
Rating 8 - Good. 271 out of 740 reviews
Rating 6 - Okay. 55 out of 740 reviews
Rating 4 - Poor. 35 out of 740 reviews
Rating 2 - Terrible. 13 out of 740 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean rooms.
Stayed 1 night in Apr 2025

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was small and basic but very clean and comfortable. Probably suit a short term stay rather than an extended period. Parking was on a first in basis so we had to park on the street. We were given a drink voucher on arrival which was a nice touch. This is the 3rd Palmer street property we’ve stayed in and would stay again if it was just a few nights. Palmer street is an excellent location for dining and proximity to Magnetic island ferries.
Stayed 1 night in Apr 2025

10/10 Excellent

Dieuwertje

Stayed 1 night in Apr 2025

8/10 Good

Jo

Stayed 1 night in Apr 2025

8/10 Good

trevor

Liked: Staff & service, property conditions & facilities
The dooner had a stain on it. When we arrived the key wasn't coded to get into our room, had to go back to reception to get it fixed. Tv remote batteries where flat batteries.
Stayed 1 night in Apr 2025

10/10 Excellent

Denis, Kelso

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Wonderful staff and food
Stayed 2 nights in Mar 2025

4/10 Poor

Carl

Stayed 1 night in Mar 2025

10/10 Excellent

Isis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was great, thank you.
Stayed 1 night in Apr 2025

6/10 Okay

Fiona

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not great service and rooms are small.

Reception closed at 9pm so checkin was across the street at another hotel. A nightsafe would have been a better option to offer guests. The head Receptionist the next morning at checkout had an attitude and had very o customer service.
Stayed 1 night in Mar 2025

2/10 Terrible

Fiona

Business traveller
Disliked: Staff & service

Unhappy - Poor service.

No notice about after hours checkin process was received. Very poor communications.
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Bryan

Travelled with family

Disgusted

didnt make it as road vlosed informed hotel we were stuck they were happy to trouser money at our expense dispicable attitude no help from hotels.com either
Stayed 2 nights in Mar 2025

10/10 Excellent

Bree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a ground floor room which was very comfortable and convenient for the cafe/restaurant and pool. The bed was comfortable. Good value.
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly & accommodating. Great location. Clean tidy rooms. Has an attached restaurant. Safe & easy parking. Its a great place to stay. Highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Thibaut

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, 10min walk from the city
Stayed 4 nights in Feb 2025

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2025

2/10 Terrible

Pratikkumar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025