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The Palmer Collective

4.0 star property
4-star hotel in South Townsville

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Photo gallery for The Palmer Collective

Reception
Exterior
Breakfast, lunch and dinner served
Deluxe Room, 1 Queen Bed
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Pool

Explore the area

View in a map
12 14 Palmer Street, South Townsville, QLD, 4810
  • Place, The Strand Beach
    ‪11 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪11 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(35 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(79 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Townsville

South Townsville stay.Within a 10-minute walk of this South Townsville hotel, you'll find Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within half a mile (1 km).

What's nearby

  • The Strand Beach - 11 min walk - 1.0 km
  • Magnetic Island Ferry Terminal - 11 min walk - 1.0 km
  • Queensland Country Bank Stadium - 13 min walk - 1.1 km
  • Castle Hill - 13 min walk - 1.1 km
  • Townsville Entertainment & Convention Centre - 16 min walk - 1.4 km

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • ‪Pedlar Project - ‬6 min walk
  • ‪IMC Steak House - ‬2 min walk
  • ‪The Australian - ‬1 min walk
  • ‪Grill'd - ‬2 min walk
  • ‪Madcow - ‬8 min walk

About this property

The Palmer Collective

4-star hotel in South Townsville
The Palmer Collective offers its guests an outdoor pool, a fitness center, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include meeting rooms and coworking spaces. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly The Palmer Collective. Self parking is free.

This 4-star Townsville hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Palmer Collective offers 118 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature pillowtop mattresses. This Townsville hotel provides complimentary wireless Internet access. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; AUD 12 to 31.95 for adults and AUD 13 to 31.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Fixed shower seat
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 52-inch TV

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (4:30 AM - midnight)
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per stay.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 12 to 31.95 for adults, and AUD 13 to 31.95 for children
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville
Townsville Central Hotel
Townsville Ibis
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
Townsville Central
Ibis Townsville
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

Reviews

The Palmer Collective Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 400 out of 780 reviews
Rating 8 - Good. 275 out of 780 reviews
Rating 6 - Okay. 56 out of 780 reviews
Rating 4 - Poor. 36 out of 780 reviews
Rating 2 - Terrible. 13 out of 780 reviews

Reviews

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Restaurant downstairs plus other options in the same street. Good Customer service
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent five nights in Townsville and we couldn’t have picked a better hotel. From when we checked until check out, and everything in between, we were made to feel welcome from fantastic staff in all areas and they had the best beds. Marshmallow bed my partner called it. Was so comfortable. And location, well couldn’t have been better. So many eating options including there. Fantastic stay, would highly recommend and look forward to staying there again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My fav

Love staying here. Always first choice
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
The collective was a great for a Townsville food options out front door. Was easy walking to the Strand and city centre . Staff friendly and helpful. Rooms comfortable not huge size window views and fity. Staff fr and helpful
Window view
Stayed 4 nights in Aug 2025

10/10 Excellent

will

Stayed 1 night in Aug 2025

10/10 Excellent

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best place in Townsville and the food at the restaurant is top class
Stayed 1 night in Aug 2025

10/10 Excellent

Aruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will stay there again
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Stayed 4 nights in Jul 2025

8/10 Good

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Tim

Stayed 1 night in Jul 2025

8/10 Good

gregory

Liked: Staff & service, property conditions & facilities
Friendly staff. Room was not serviced properly.
Stayed 4 nights in Jul 2025

8/10 Good

Steve

Small room but ok for a night.
Stayed 1 night in Jul 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jul 2025

10/10 Excellent

Charlie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sinead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good price
Stayed 2 nights in Jun 2025

4/10 Poor

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Jenna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and approachable. Dinning was amazing!! and the bed was super comfy
Stayed 1 night in Jul 2025

10/10 Excellent

Glen

Stayed 1 night in Jun 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff helpful and polite. Close by to restaurants. Very limited parking onsite other guests double parked and blocked my 5am departure.
Stayed 1 night in Jul 2025

10/10 Excellent

Kylie

Stayed 3 nights in Jun 2025

6/10 Okay

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great place.
Stayed 1 night in Jul 2025

10/10 Excellent

Judy

Business traveller, Travelled with partner
Liked: Amenities
Comfortable beds nice rooms and perfect location
Stayed 3 nights in Jul 2025

10/10 Excellent

Amela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay and rooms were very clean
Stayed 4 nights in Jul 2025

10/10 Excellent

Kelvin

Stayed 3 nights in Jul 2025