Ratings based on 247 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
86% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Awesome experience.

Posted Feb. 15, 2024 on Hotels
Amazing hotel and super spacious room even for western standards. Its location is a bit remote but that's what it makes it majestic!
5 out of 5
by A traveller

Posted Oct. 30, 2023 on Expedia
Very clean, roomy, amenities, hospitality, with nice Toya lake view….stayed there for 4 days and couldn’t believe we found this hotel at this room rate. Only thing didn’t like about this hotel was “no elevator “ For young people it will be no problem, but for elders and handicapped people, it’s not easy to go upstairs with luggage.
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 24, 2023 on Hotels
5 out of 5
by A traveller

Lovely small hotel with a fantastic view of Lake T

Posted Oct. 12, 2023 on Hotels
Hotel Cocoa is newly renovated and comfortable. It is a small hotel situated on a hilltop, so if one is not driving, then it's rather far from Toyoka town and the only eatery is a cafe 10 mins walk away. However, the view of Lake Toya is breathless and the rooms are spacious and comfortable. On site parking is free
5 out of 5
by A traveller

Posted Oct. 11, 2023 on Expedia
The property, the location, the room size and usage and quiteness were awesome. No near food places, but in future will plan accordingly. Definitely a must stay!
3 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 8, 2023 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 25, 2023 on Hotels
5 out of 5
by A traveller

Posted Jul. 29, 2020 on Expedia
Great view, large clean room, helpful and courteous staff. Quiet location, on shore opposite the the Toyako-Onsen town, less than 15 minutes' drive away. Also a few minutes' drive away from two "observatories" with more great views of the lake and from beaches on the lake. May not be as practical if you do not have a car. In the bathroom there is a large tub with a view of the lake. Parking is in a covered with garage door on the ground floor, rooms are above. No elevators, but there is only one flight of stairs to the rooms. Happy to have booked and stayed here. No WiFi, so you will have to use your cellular data plan.
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 16, 2020 on Expedia
5 out of 5
by A traveller

Posted Feb. 4, 2020 on Expedia
Very nice view. I proposed to my gf there and she said yes!
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