Note fondée sur 102 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
88 % des clients le recommandent
4,3 Propreté de la chambre
4,0 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 2 janv. 2024 sur Hotels
3 sur 5
par un voyageur

Kayıp eşya

Publié le 15 nov. 2023 sur Hotels
Temizlik hizmet konfor çok iyiydi ancak orda pahalı bir tshirtümü unuttum eminim orada unuttuğuma ancak bana yok denildi bu yüzden bir daha orada konaklamayı düşünmüyorum
Commentaires de Gestion de l’hôtel
16 nov. 2023 par Naz Civan, Gestion de l’hôtel
Değerli Misafirimiz Miray Hanım,Vakit ayırıp görüşlerinizi paylaştığınız için çok teşekkür ederiz. Konaklamanız süresince beklentilerinizi tam olarak karşılayamadığımız için özür dileriz. Ayrıca geri bildiriminizin yönetim ekibi ile paylaşılacağından ve gelecekte herhangi bir hizmet sorununun olmaması için düzeltici önlemlerin alınacağından emin olabilirsiniz. T-shirtünüz bulunmuş olup resepsiyonist arkadaşlarımız sizinle telefon üzerinden iletişim kurmaya çalışıyorlar.SaygılarımızlaRamada Plaza Trabzon.
3 sur 5
par un voyageur

3.5 out of 5

Publié le 13 sept. 2023 sur Hotels
We chose this hotel as one of the best in Trabzon. Overall it was okay but several points the hotel management would be good to consider: 1. It was totally unclear when housekeeping service comes. We were told at around 10, but we seen it comes anytime during a day. So with water bottles, they may remember about you at 6 pm in evening and bring water bottles. 2. When Cleaning services come (not housekeeping) they would bin anything partially they see - chips, used water, halfly remaining pack of seeds, whatever they see. And when I asked Why, the say cause it s used and could accept the fact that I have not eat all the chips over a night because tomorrow cleaners will just bit it if I left some. I never seen something like this anywhere in the world, especially in top hotels. Cleaning itself is average, of you heen in Dubai or Abu Dhabi Ramada, dont expect the same here. 3. When I asked reception for iodine, that should be in any first aid kit, they said we dont have it. 4. There were no toothbrush and tooth paste in the room on a first day, and when we askedz they brought only one however there were 2 of us. Second they brought later, but brush seems to be used before, so I bought new one. Plusses: Location, near the Black sea, sandy beach Breakfast is very good
Commentaires de Gestion de l’hôtel
16 sept. 2023 par Naz Civan, Gestion de l’hôtel
Dear Valued Guest, Thank you very much for taking your time to share your feedback. We apologize for not being able to fully meet your expectations during your stay. Please also rest assured that your feedback will be shared within the management team and corrective actions will be taken in order not to leave grounds to any service issues in the future. We will be looking forward to another opportunity to host you in your property again, promising a satisfactory stay and a vacation to remember. With Kindest Regards,Ramada Plaza by Wyndham Trabzon
5 sur 5
par un voyageur

Çok güzel bir t

Publié le 10 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2023 par Naz Civan, Gestion de l’hôtel
Dear Valued Guest,Thank you very much for taking your time to share your great feed back.We are so glad to hear that you had a very pleasant stay with us and our hotel met your expectations.We will be looking forward to another opportunity to host you in our property.With Kindest Regards,Ramada Plaza by Wyndham Trabzon.
5 sur 5
par un voyageur

Publié le 31 août 2023 sur Hotels
Güzel sorunsuz bir konaklama deneyimi oldu. Check out işlemi sırasında mini bar'ı kontrol etmek için bekletilmemiz haricinde her şey mükemmeldi.
Commentaires de Gestion de l’hôtel
16 sept. 2023 par Naz Civan, Gestion de l’hôtel
Dear Valued Guest,Thank you very much for taking your time to share your great feed back.We are so glad to hear that you had a very pleasant stay with us and our hotel met your expectations.We will be looking forward to another opportunity to host you in our property.With Kindest Regards,Ramada Plaza by Wyndham Trabzon.
3 sur 5
par un voyageur

Publié le 12 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2023 par Naz Civan, Gestion de l’hôtel
Dear Valued Guest,Thank you very much for taking your time to share your great feed back.We are so glad to hear that you had a very pleasant stay with us and our hotel met your expectations.We will be looking forward to another opportunity to host you in our property.With Kindest Regards,Ramada Plaza by Wyndham Trabzon.
4 sur 5
par un voyageur

Publié le 4 août 2023 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
16 sept. 2023 par Naz Civan, Gestion de l’hôtel
Dear Valued Guest,Thank you very much for taking your time to share your great feed back.We are so glad to hear that you had a very pleasant stay with us and our hotel met your expectations.We will be looking forward to another opportunity to host you in our property.With Kindest Regards,Ramada Plaza by Wyndham Trabzon.
3 sur 5
par un voyageur

Publié le 27 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2023 par Naz Civan, Gestion de l’hôtel
Dear Valued Guest,Thank you very much for taking your time to share your great feed back.We are so glad to hear that you had a very pleasant stay with us and our hotel met your expectations.We will be looking forward to another opportunity to host you in our property.With Kindest Regards,Ramada Plaza by Wyndham Trabzon.
3 sur 5
par un voyageur

Publié le 26 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2023 par Naz Civan, Gestion de l’hôtel
Dear Valued Guest, Thank you very much for taking your time to share your feedback. We apologize for not being able to fully meet your expectations during your stay. Please also rest assured that your feedback will be shared within the management team and corrective actions will be taken in order not to leave grounds to any service issues in the future. We will be looking forward to another opportunity to host you in your property again, promising a satisfactory stay and a vacation to remember. With Kindest Regards,Ramada Plaza by Wyndham Trabzon.
4 sur 5
par un voyageur

Publié le 23 juill. 2023 sur Hotels
The Air condition was hot and the bed was not comfortable
Commentaires de Gestion de l’hôtel
16 sept. 2023 par Naz Civan, Gestion de l’hôtel
Dear Valued Guest, Thank you very much for taking your time to share your feedback. We apologize for not being able to fully meet your expectations during your stay. Please also rest assured that your feedback will be shared within the management team and corrective actions will be taken in order not to leave grounds to any service issues in the future. We will be looking forward to another opportunity to host you in your property again, promising a satisfactory stay and a vacation to remember. With Kindest Regards,Ramada Plaza by Wyndham Trabzon
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