Ratings based on 704 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Love La Pagerie, will be back
Posted Feb. 15, 2024 on HotelsFantastic service, beautiful hotel, great vibes and terrific staff.
Comment from Hotel Management
Mar. 3, 2024 by La Pagerie **** Team, Hotel Management
Dear Guest, We would like to thank you for choosing La Pagerie **** Tropical Garden Hotel for your most recent stay and we are delighted that you enjoyed your entire stay as well as our staff, whom we would like to congratulate.We look forward to welcoming you back.Tropically yours
by A traveller
Noisy and Rude Staff
Posted Jan. 5, 2024 on HotelsQuite simply the noisiest hotel ever stayed in...and also the reception staff where not particularly friendly and accomodating
Pre-arrival I contacted the hotel and asked for a quite room - no response.
On checkin I aaked again amd the response wa 'the room alloated is normally ok'.
Actually the room was above an ice cream / cafe and alao above the hotel restaurant/breakfast room so double whamy - dragging chairs and moving furniture until 12.30am only for it to start again at 07.00 in the morning with dragging furniture, tipping cuttlery into trays...
So... do not stay here if you want to relax and enjoy a good nights sleep - it simply won't happen.
Staff generally treat you like you are trying to rob the place - from panicking that trying to get away without paying for breakfast (becasue they cannot find you in the breakfast room) and standing over you whilst another fetches the bill..
As for Pool Towels....No possibility for 2 days to change wet pool towels - told no twice on consequtive days.
First day was a flat blank no despite having the towels 2 days and they being wet.
Second day, the first comment was no because you are checking out today even though we had been told it was ok to use the pool as our flight was not until 20h. The response was no you can keep the wet used towels.. Then another receptionsit told us there were no towels..
Actually they have issues to wash them and people steal them - implying i wanted to steal them...
4*? 4*shocking attitude
Comment from Hotel Management
Jan. 18, 2024 by La Pagerie**** Team, Hotel Management
Dear Mrs. Evison, We thank you for choosing La Pagerie **** - Tropical Garden Hotel for your stay and for sharing your opinion with us.First of all we are sorry to read about the lack of guidance from our reception staff, starting from the message you left on Expedia platform without answer and then from the staff at front desk. They should have informed you that in this season the hotel is almost always fully book, and it is not possible to change from a room type to another at check-in. In your case, for guests that are looking for very quiet room we suggest a Comfort Garden View which have a small balcony overlooking our tropical garden. All our Classic Room, the room type that you booked, are located on the first or second floor, and all have a view on the main commercial road. We will check with reception staff for a better communications in order to avoid any misunderstanding next time.Furthermore we take into account your feedback regarding the misunderstanding with the staff. We are very sorry if you perceived it as rude and unfriendly.Firstly concerning breakfast we ask to all guest without a reservation, to sign in order to validate the transfer it on the room account. Secondly when the hotel is full like in this period it is difficult to clean the pool towels quick enough, for this reason we ask to our guest to try to change them each 48h. A draying rack is put on the balcony of each room, so they can dry during the night. Please note that these procedures are established in order to provide a better service to our guest. Sincerely,
by A traveller
Posted Jan. 2, 2024 on Hotels
Comment from Hotel Management
Jan. 18, 2024 by L'équipe La Pagerie****, Hotel Management
Bonjour,Nous vous remercions pour votre évaluation positive suite à votre séjour à La Pagerie **** Tropical Garden Hotel.Au plaisir de vous recevoir à nouveau pour un autre séjour tropical chic.Tropicalement vôtre,
by A traveller
Lovely hotel in the nice area
Posted Dec. 19, 2023 on HotelsThe hotel is located near the beach and also in the area of shops and restaurants. The hotel area is very green with many plants and trees. I would live to come back again
Comment from Hotel Management
Jan. 18, 2024 by La Pagerie**** Team, Hotel Management
Dear Georgiy,Thank you very much for sharing with us your experience in La Pagerie **** - Tropical Garden Hotel.It was a grate pleasure for us to read that you enjoyed your stay!We all hope to welcome you again in future.Kind regards
by A traveller
Bon Temp En Martinique
Posted Dec. 1, 2023 on HotelsAll of the staff was very content. They helped us with our French an most spoke some English.
Comment from Hotel Management
Dec. 3, 2023 by La Pagerie**** Team, Hotel Management
Dear Guest,We thank you for choosing La Pagerie **** - Tropical Garden Hotel for your stay and for sharing your opinion with us.It was a grate pleasure for us to read that you enjoyed your stay, especially our staffWe all hope to welcome you again in future.Kind regards
by A traveller
Posted Nov. 19, 2023 on Expedia
Simply amazing. Recently renovated.
by A traveller
Posted Jul. 31, 2023 on Hotels
Comment from Hotel Management
Aug. 1, 2023 by L'équipe La Pagerie****, Hotel Management
Cher Micheal, Nous tenons à vous remercier d’avoir choisit La Pagerie **** Tropical Garden Hotel pour votre dernier séjour et sommes ravis que vous ayez apprécié l’ensemble de votre séjour ainsi que notre personnel que nous ne manquerons pas de féliciter.Au plaisir de vous recevoir de nouveau parmi nousTropicalement vôtre,L’équipe de la Pagerie****
by A traveller
Posted Jul. 16, 2023 on Expedia
Some staff members were helpful. I didn’t like the pool was being renovated. Breakfast was excellent.
Comment from Hotel Management
Jul. 30, 2023 by La Pagerie **** Team, Hotel Management
Good morning dear guest,It is a pleasure to read that you enjoyed your stay at L'Hôtel La Pagerie ****.We look forward to welcoming you back to check our new spaces. Yours sincerelyThe team at La Pagerie****
by A traveller
Posted Jun. 10, 2023 on Expedia
Good place and good welcome grom staff
Comment from Hotel Management
Jun. 12, 2023 by L’équipe de la Pagerie****, Hotel Management
Bonjour Madame / Monsieur , C’est un plaisir de lire que vous avez apprécié votre séjour à La Pagerie **** Tropical Garden Hotel.Au plaisir de vous recevoir de nouveau. Sincèrement,L’équipe de la Pagerie****
by A traveller
Posted Mar. 10, 2023 on Expedia
Nice place!
Comment from Hotel Management
May 3, 2023 by La Pagerie **** Team, Hotel Management
Dear Mrs Annick,Thank you very much for sharing with us your experience in La Pagerie **** - Tropical Garden Hotel. It was a grate pleasure for us to read that you enjoyed your stay.We all hope to welcome you again in future.Kind regardsHotel La Pagerie**** Team
