Ratings based on 940 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Low value-for-money
Posted Feb. 24, 2024 on HotelsThe staff at the front desk were warm and inviting. The breakfast offerings are featuring a wide array of choices. The lobby's coffee and tea corner was a lovely addition, contributing to a cozy atmosphere. The hotel boasts a superb location.
On the downside, the room we were assigned was not up to par, with mold visible in the shower area. Upon checking in, we noticed that the bed sheets were not clean. Furthermore, the bed linens remained unchanged for a duration of our stay, which was concerning in terms of cleanliness. The level of housekeeping was lackluster, leaving us to question whether the room had been serviced at all; the only clue to any service was an extra roll of toilet paper. The room was uncomfortably small, barely accommodating our luggage. Given the exorbitant cost, the hotel failed to deliver adequate value for the price.
Comment from Hotel Management
Feb. 26, 2024 by Front Desk Staff, Hotel Management
Hi!Thank you for taking the time to leave us a review. We have read your feedback carefully and we are very sorry to hear that your experience with us was not up to your standards. We will discuss with the HK-Team and we will inform them about your observations.Have a great day!
by A traveller
Posted Feb. 13, 2024 on Expedia
Comment from Hotel Management
Feb. 19, 2024 by Enter Amalie Hotel, Hotel Management
Hi Sheena!Thank you so much for the nice review! We are happy that you've had an amazing day!Have a great day!
by A traveller
Nice hôtel
Posted Feb. 6, 2024 on HotelsNice hôtel downtown.
Comment from Hotel Management
Feb. 7, 2024 by Zoltan --- Enter Amalie Hotel Front Desk, Hotel Management
Hi Bernard!Thank you so much for taking the time to leave a high review!We hope to see you again in the future!
by A traveller
Posted Feb. 1, 2024 on Expedia
Comment from Hotel Management
Feb. 2, 2024 by Zoltan, Enter Amalie Front Desk, Hotel Management
Hi!Thank you so much for the review! We hope to see you again in the future!Have a great day!
by A traveller
Posted Jan. 26, 2024 on Expedia
Great, well run hotel.
Rooms are clean.
If you like space, you might find the rooms compact, particularly the bathroom. However, if your room is a pace to rest and keep clean, then it's absolutely fine.
The breakfast buffet is excellent. A wide range of foods and plenty of it.
They also provide free tea and coffee through the day, with biscuits and also waffles in the evening.
I booked my whale watching and northern light excursions with reception, and they were able to advise well.
The hotel is an economical option, and does a great job.
I'd stay there again.
Comment from Hotel Management
Jan. 26, 2024 by Resepsjonen, Amalie Hotell, Hotel Management
Dear Matthew!Thank you for your warm review!Best regards,OlenaEnter Amalie
by A traveller
Hotel gem in central Tromsø
Posted Jan. 26, 2024 on HotelsDelightful property employing cheerful, knowledgable staff. Rooms are compact; think space efficient, not grand luxury. A hot water pot is provided. No fridge, safe, closed clothing closet or even hooks to hang coats on the wall. No bar soap, shampoo, conditioner, or cream provided. Just a serviceable foam soap pump at the sink and in the shower. A desk, chair and tv are provided; lighting is minimal, but sufficient. Breakfast buffet is surprisingly robust with many choices of good quality food. Evening self made Scandinavian pancakes with syrup, berry jams, goid coffee and teas is a delightful touch. 7-9pm daily. Bonus: literally across the street from bus #42 which runs 16 minutes to the airport for a few krone. Better than a taxi, Uber, or airport shuttle. Enjoy!
Comment from Hotel Management
Jan. 26, 2024 by Resepsjonen, Amalie Hotell, Hotel Management
Dear Gillian!Thank you for your warm review! Every day we do our best to make your stay in Tromsø unforgettable. We look forward to seeing you again!Best regards,OlenaEnter Amalie
by A traveller from Copacabana
Posted Nov. 27, 2023 on Expedia
Very comfortable hotel, easy walk to everything.
Comment from Hotel Management
Nov. 28, 2023 by Enter Amalie Hotel Reception, Hotel Management
Hi Kerry!Thank you so much for leaving us such a high review! We hope to see you again soon!
by A traveller
Posted Nov. 6, 2023 on Expedia
The service (breakfast) and all day light drinks, the people are all very nice, the location is the best. The property is out dated, the bed is really small and soft.
Comment from Hotel Management
Nov. 8, 2023 by Zoltan, Enter Amalie Front Desk, Hotel Management
Hi Yu,Thank you for your review. We are happy that you had an altogether good experience in our hotel. Our staff thrives to give out the best service in Tromsø! We hope to see you back!
by A traveller
Posted Oct. 30, 2023 on Expedia
Poorly laid out room. No clean bedsheets during a week stay. Location is great but is more like a hostel at hotel prices.
Comment from Hotel Management
Nov. 1, 2023 by Zoltan, Enter Amalie Front Desk, Hotel Management
Hi Geoffrey,Thank you for taking the time to leave a review. We've tried multiple days to clean the room, however we have a company policy that does not let us move personal belongings in the room during cleaning. Have a great day!
by A traveller from Pittsburgh
Posted Oct. 22, 2023 on Expedia
Easy walk from bus terminal. Great location for walking around Tromso. Helpful staff and excellent breakfast.
Comment from Hotel Management
Oct. 23, 2023 by Zoltan, Enter Amalie Front Desk, Hotel Management
Hi Cynthia!Thank you so much for your nice review! We are happy to hear that you've had an excellent stay with us!We hope to see you again!
