Zama stay.Your stay at this Zama apartment places you within 2 miles (3 km) of Dos Aguas Park and Jaguar Park. Hunab Lifestyle Center and Hospital de Tulum are also within 2 miles (3 km).
This apartment offers its guests 10 outdoor swimming pools. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at this apartment. Self parking is free.
This 3-star Tulum apartment is smoke free.
5 guestrooms or units
Terrace on the roof
Towels for the beach
Dry cleaning
Front desk (limited hours)
Tour and ticket information
Concierge
Grocery service (free)
Onsite shopping
Elevator
No smoking on site
This apartment offers 5 air-conditioned accommodations with minibars and hair dryers. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers and microwaves. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 50-inch Smart televisions come with digital channels. Additionally, rooms include ceiling fans and blackout drapes/curtains.
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Check-out
Check-out before 11:30 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), key retrieval
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Cleaning fee: MXN 1061.48 per accommodation, per stay (varies per unit)
A damage deposit of MXN 10000 will be collected before check-in.
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, and cash.
Property is also known as
BT 1BR Tulum
BT 1BR Apartment
BT 1BR Apartment Tulum
Frequently asked questions
How close is BT 1BR to the airport?
This apartment is 25.5 mi (47-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.
Does BT 1BR have an airport shuttle?
Airport shuttle services are not available at this apartment.
How close is BT 1BR to the beach?
This apartment is 3 mi (10-min drive) from Tulum Beach and 3.5 mi (14-min drive) from Playa Paraiso. Don't forget your sunscreen!
Does BT 1BR offer free breakfast?
This apartment does not offer free breakfast.
Is there a casino at BT 1BR?
No, there is no casino at this apartment.
What time is check-in at BT 1BR?
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM.
Is there free parking at BT 1BR?
This apartment offers free self parking.
Does BT 1BR have a pool?
This apartment features 10 outdoor pools.
Does BT 1BR have a spa?
There are no spa services available at this apartment.
How close is BT 1BR to downtown Tulum?
This apartment is 0.9 mi away from Tulum.
BT 1BR Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
10/10
Cleanliness
10/10
Amenities
10/10
Property conditions & facilities
Reviews
Verified review
10/10 Excellent
Luiz
Oct 8, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location, facilities quality and customer services.
Luiz
Stayed 11 nights in Sep 2022
Verified review
2/10 Terrible
Alexis
Mar 17, 2023
Disliked: Communication
Although I supposedly was in the development where the hotel is located---if it actually exists---I never actually saw it. No telephone number was given in the booking, and the only address given was Aldea Zama in Tulum. Aldea Zama is a large development, but the five people in that development I asked---including two taxi drivers---had never heard of the hotel and had no idea where it was. After traveling all day, I then got spend 3 evening hours hanging around outside of a security guard gatepost in an Aldea Zama development getting bitten by mosquitos and trying to connect with the hotel via Expedia. Expedia did eventually reach the hotel, but that didn't solve the problem. The hotel just claimed to have sent me a text with a map, which I did not receive. Via Expedia, I gave the hotel the precise address of where I was---again, supposedly less than a mile from wherever the hotel was---and asked them to send someone in a car, a motorcycle, a bicycle or whatever to lead me to the hotel, but they refused. Expedia relocation services eventually found me another hotel, although it was locked up for the night before I got there. So I had to find *another* hotel on my own and did not get to sleep until the early hours of the morning. This was the worst hotel experience I have had in my more than 5 decades on the planet.