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Novotel Citygate Hong Kong

4.0 star property
4-star hotel near Citygate Outlets, connected to a shopping center

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Photo gallery for Novotel Citygate Hong Kong

Exterior
Miscellaneous
Serves breakfast, lunch, and dinner
Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
51 Man Tung Road, Tung Chung, 0
  • Place, Citygate Outlets
    ‪1 min walk‬
  • Place, Ngong Ping Cable Car Tung Chung Station
    ‪6 min walk‬
  • Place, Tung Chung New Development Ferry Pier
    ‪6 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪3 min drive‬

Room options

View all photos for Premier Room, 2 Twin Beds (Executive)

Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Twin Beds (Executive)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive)

  • Mountain view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Accessible

Family Room, Multiple Beds, Accessible

Family Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 Queen Bed (Executive)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(99 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 2 Twin Beds

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(37 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the area

Tung Chung

Seaside stay .A stay at this hotel places you within half a mile (1 km) of Citygate Outlets and 6 miles (10 km) of AsiaWorld-Expo. Discovery Bay Golf Club is within 9 miles (15 km) and Hong Kong Disneyland® Resort is within 12 miles (20 km).

What's nearby

  • Citygate Outlets - 1 min walk - 0.1 km
  • Ngong Ping Cable Car Tung Chung Station - 6 min walk - 0.6 km
  • Tung Chung New Development Ferry Pier - 6 min walk - 0.6 km
  • Tung-O Ancient Trail - 3 min drive - 2.1 km
  • Tung Chung Fort - 3 min drive - 1.8 km

Getting around

  • Butterfly Station - 13 min drive
  • Hong Kong Tung Chung Station - 18 min walk
  • Hong Kong International Airport (HKG) - 10 min drive

Restaurants

  • ‪McDonald's 麥當勞 - ‬19 min walk
  • ‪Tasty Congee & Noodle Wantun Shop - ‬18 min walk
  • ‪Blue Bottle Coffee - ‬18 min walk
  • ‪Gong cha 貢茶 - ‬18 min walk
  • ‪Pret A Manger - ‬19 min walk

About this property

Novotel Citygate Hong Kong

4-star hotel near Citygate Outlets, connected to a shopping center
Novotel Citygate Hong Kong offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4790 square feet (445 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Novotel Citygate Hong Kong. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

This 4-star Tung Chung hotel is smoke free.

  • 1 building
  • 440 guestrooms or units
  • 23 levels
  • 3 dining venues
  • Meeting rooms
  • 4790 sq ft of conference space
  • 445 sq m of conference space
  • Built in 2006
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Novotel Citygate Hong Kong offers 440 accommodations with minibars and laptop-compatible safes. 40-inch LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Tung Chung hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Four Points By Sheraton Hong Kong, Tung Chung
  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,794 reviews
The price is CA $131
CA $148 total
includes taxes & fees
Mar 24 - Mar 25
Four Points By Sheraton Hong Kong, Tung Chung

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 11:30 PM at scheduled times
  • Self parking on site (HKD 250 per day)
  • Valet parking on site (HKD 250 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 188 to 206.80 for adults and HKD 103.40 to 103.40 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 550.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 800.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 188 to 206.8 for adults, and HKD 103.4 to 103.4 for children
  • Self parking fee: HKD 250 per day
  • Valet parking fee: HKD 250 per day
  • Rollaway bed fee: HKD 550.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • The seasonal pool will open in April and close in October.
  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

Frequently asked questions

How close is Novotel Citygate Hong Kong to the airport?

Novotel Citygate Hong Kong is 5.7 mi (10-min drive) away from the Hong Kong International Airport (HKG) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Citygate Hong Kong?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Novotel Citygate Hong Kong on Mar 15, 2026 start from CA $197, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Citygate Hong Kong have an airport shuttle?

Novotel Citygate Hong Kong offers a free airport shuttle, available from 6 AM to 11:30 PM at scheduled times.

How close is Novotel Citygate Hong Kong to the beach?

This hotel is 7.4 mi (24-min drive) from Cheung Sha Beach and 7.7 mi (14-min drive) from Pui O Beach. Don't forget your sunscreen!

Does Novotel Citygate Hong Kong offer free breakfast?

Free breakfast isn’t offered at Novotel Citygate Hong Kong, but buffet breakfast is offered for a fee of between HKD 188 and 206.8 for adults, HKD 103.4 and 103.4 for children. It's available on weekdays from 6:30 AM to 10 AM and weekends from 6:30 AM to 11 AM.

Is there a casino at Novotel Citygate Hong Kong?

No, there is no casino at this hotel.

What time is check-in at Novotel Citygate Hong Kong?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

Is there free parking at Novotel Citygate Hong Kong?

Free parking is not available at this hotel. Self parking is available for HKD 250 per day, and valet parking for HKD 250 per day.

Does Novotel Citygate Hong Kong have a pool?

Novotel Citygate Hong Kong features a seasonal outdoor pool and a children's pool. The pool is closed seasonally each year from December 1 to March 31.

Does Novotel Citygate Hong Kong have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine, brunch, and happy hour.

Does Novotel Citygate Hong Kong have a spa?

There are no spa services available at this hotel.

How close is Novotel Citygate Hong Kong to downtown Tung Chung?

Novotel Citygate Hong Kong is 0.2 mi away from Tung Chung.

Novotel Citygate Hong Kong Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1009 reviews
Rating 8 - Good. 317 out of 1009 reviews
Rating 6 - Okay. 93 out of 1009 reviews
Rating 4 - Poor. 33 out of 1009 reviews
Rating 2 - Terrible. 23 out of 1009 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Chun

Stayed 3 nights in Nov 2025

10/10 Excellent

Hein

Liked: Cleanliness, staff & service, amenities
Amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

Surishta, Melbourne

Travelled with family
Liked: Cleanliness, staff & service
The Novotel staff are polite. The checkin was easy, quick and we appreciated the checkout time of 2pm as our flight is late. It’s difficult to find Novotel when you come out of the MTR. Take a lift to level 2 and it’s near Uni Glo. Very convenient location and shopping was fun here.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sunshine

Liked: Cleanliness, staff & service, property conditions & facilities
Very good 👍
Stayed 5 nights in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and outstanding staff.
Stayed 4 nights in Nov 2025

10/10 Excellent

Abdul Rehman

yes
Stayed 1 night in Nov 2025

10/10 Excellent

Dilipraj

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, convenient, close to all shopping and restaurants and very accommodative staff
Stayed 2 nights in Nov 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness
Convenient location for outlet shopping & cable car to Ngong Ping. Rooms are tad dated. No power points next to bed which makes charging of devices difficult.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 2 nights in Nov 2025

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer service and staff were extremely helpful
Stayed 2 nights in Nov 2025

8/10 Good

Kevin

Stayed 1 night in Nov 2025

10/10 Excellent

Carol, NEPEAN

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was exactly what we needed, all of the amenities, breakfast available, shuttle to the airport.
Stayed 1 night in Nov 2025

8/10 Good

susan

Stayed 2 nights in Nov 2025

10/10 Excellent

Faye

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff , clean room, shuttle service to/from airport is a great help, excellent location being connected to a huge mall, just minutes to the subway.
Stayed 1 night in Nov 2025

10/10 Excellent

Nerisa

Stayed 2 nights in Sep 2025

6/10 Okay

Victoria

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel needs a major renovation. Tiredness was seen everywhere. The room was cramped with nowhere to sit other than the bed. There was only 1 very uncomfortable desk chair that has absolutely no cushion. The lighting was pathetic. It was so dark especially in the corridor.
Stayed 1 night in Nov 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and modern, and the staff was superb, except the bus driver (who left 5 minutes early for the last pickup of the night, resulting in problems). Fortunately, the manager on duty fixed the issue.
Stayed 1 night in Nov 2025

10/10 Excellent

Yiu Fai

Stayed 4 nights in Oct 2025

10/10 Excellent

Juchang

Stayed 2 nights in Oct 2025

8/10 Good

Mary, Unionville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and helpful staff
Stayed 1 night in Oct 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops are nearby
Stayed 1 night in Oct 2025

2/10 Terrible

Zhafiera

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The hotel had bold inside bathroom
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2025

8/10 Good

Chen

Disliked: Staff & service
Stayed 1 night in Oct 2025