La Montrucca camere Reviews

Thank you for your excellent review dear guest, it was a really pleasure to guest you.We wish you a good day Best regards

Dear Michael, first of all, I apologize for the delay in replying to you.I sincerely thank you for your positive opinion, the review as well as understanding the needs of the guest renews our joy in doing this job.Hope to have you as our guest again.Thanks againCaro Michael, innanzitutto, mi scuso per il ritardo nel risponderti.Ti ringrazio sinceramente per il tuo giudizio positivo, la recensione oltre a capire le esigenze dell'ospite ci rinnova la gioia nel fare questo lavoro.Spero di averti nuovamente come nostro ospite.Grazie ancora

Thanks so much for your excellent review dear guest, you're very kind.Best regardsLa Montrucca

Thank you for your great review dear guest, you’re very kind.About the bed unfortunately it’s subjective, but I appreciate so much your beautiful words.It was a really pleasure to guest you and I hope to meet you again.Best regards.

Thanks

Thank you so much dear Linda for your fantastic reviews, your so kind and nice. It was a really pleasure to guest you and I hope to see you again.Best wishes La Montrucca

Dear guest, the following is a message from you with the relative reply that you sent me privately on the Expedia chat. I state that I have not yet made a request to Expedia for your payment, but as you well know (or perhaps) Expedia automatically charges the rooms if they are covered in the contractual terms, which we have honored with great professionalism. You accuse us of not speaking English well, but the worst thing is that you do not know how to read the rules of the reservation you have made yourself. We have sent you several messages to ask for your arrival time but nothing, you showed up at 12 and often if we can we give the room already at that time despite the check-in starts at 16.I forgot, I will be happy to request your payment because I don't feel like a thief as you defined us.And if you can think, because together with the rooms you do not buy the persons, people are conquered with education.SincerelyYOUR:I did not stay at your hotel and you still charged me for the room! This makes me very unhappy! I was unable to cancel thru Expedia. You took my money! Thieves, Robbers!! I will write bad reviews about your hotel as much as possible. Kirk Rathburn DDS pay attention to what you write because giving thieves is a crime, plus I'm not here to be insulted by someone who showed up 4 before check in without even warning (everything is indicated on the contractual rules), plus the room was left busy with your booking and dare to use such tones? what did I do wrong with him? At 4 pm we were ready to welcome her and we would have done so even earlier if he had communicated it to us despite the fact that 4 pm is indicated as the start of check-in. Best regardsMY MESSAGE:pay attention to what you write because giving thieves is a crime, plus I'm not here to be insulted by someone who showed up 4 before check in without even warning (everything is indicated on the contractual rules), plus the room was left busy with your booking and dare to use such tones? what did I do wrong with him? At 4 pm we were ready to welcome her and we would have done so even earlier if he had communicated it to us despite the fact that 4 pm is indicated as the start of check-in. Best regards

Thank you so much for your great review.Best regards

Thank You so much for your great review dear guest.Hope to see you again.Best regardsLa Montrucca