See all properties

SureStay Plus by Best Western Twentynine Palms Joshua Tree

2.5 star property
Hotel near Knott Sky Park in Twentynine Palms

Choose dates to view prices

Photo gallery for SureStay Plus by Best Western Twentynine Palms Joshua Tree

Lobby
Property amenity
Reception
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)
Suite, 1 King Bed, Non Smoking, Kitchenette

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Hot tub
  • Pool

Explore the area

View in a map
71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277
  • Place, 29 Palms Historical Society
    ‪6 min drive‬
  • Place, Joshua Tree National Park Oasis Visitor Center
    ‪7 min drive‬
  • Place, Joshua Tree National Park North Entrance
    ‪12 min drive‬
  • Airport, Bermuda Dunes, CA (UDD)
    ‪89 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Microwave

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Twentynine Palms

In suburbs.You'll be within 2 miles (3 km) of Knott Sky Park and 6 miles (10 km) of Twentynine Palms Art Gallery with a stay here. Joshua Tree National Park Oasis Visitor Center is within 6 miles (10 km) and Joshua Tree National Park North Entrance is within 9 miles (15 km).

What's nearby

  • 29 Palms Historical Society - 6 min drive - 6.4 km
  • Twentynine Palms Art Gallery - 6 min drive - 6.4 km
  • Joshua Tree National Park Oasis Visitor Center - 7 min drive - 7.5 km
  • Fortynine Palms Oasis Trail - 8 min drive - 4.9 km
  • Joshua Tree National Park North Entrance - 12 min drive - 13.4 km

Getting around

  • Palm Springs Intl. Airport (PSP) - 67 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Taco Bell - ‬20 min walk
  • ‪Jack in the Box - ‬5 min drive
  • ‪John's Place - ‬16 min walk

About this property

SureStay Plus by Best Western Twentynine Palms Joshua Tree

Hotel near Knott Sky Park in Twentynine Palms
SureStay Plus by Best Western Twentynine Palms Joshua Tree offers its guests a hot tub and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly SureStay Plus by Best Western Twentynine Palms Joshua Tree. Self parking is free.

This Twentynine Palms hotel is smoke free.

  • 82 guestrooms or units
  • 4 buildings
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
SureStay Plus by Best Western Twentynine Palms Joshua Tree offers 82 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Twentynine Palms hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Motel 6 Twentynine Palms, CA
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,013 reviews
Motel 6 Twentynine Palms, CA

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open March 25 and close November 20.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 3 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews

Reviews

6.8
Rating 10 - Excellent. 276 out of 1008 reviews
Rating 8 - Good. 259 out of 1008 reviews
Rating 6 - Okay. 197 out of 1008 reviews
Rating 4 - Poor. 137 out of 1008 reviews
Rating 2 - Terrible. 139 out of 1008 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

ROBERT, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is safe. Desert is trying to take over the back end of the parking lot but am sure with the winds here that is a constant battle.
Stayed 1 night in Oct 2025

2/10 Terrible

Cheryll

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The front desk workers were very nice. The room had visitors I didn’t want to take home with me. That problem needs to be worked on.
Stayed 2 nights in Jul 2025

2/10 Terrible

Miguel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was a mess. Trash under the bad, dirty socks, cockroaches. Spa had a chair inside and was closed off. Breakfast quality was horrible. One of our rooms didn’t have any shampoo or conditioner.
Stayed 2 nights in Jul 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities
Did run into questionable people while at the pool who conveniently forgot their key to get in which was uneasy since I was traveling with my child but otherwise stay was great. Front desk was very nice and helpful every time I went in. Breakfast was great everyday and not crowded. Beds were comfortable, slept great. No complaints. Very close to grocery store if you need snacks. Recommend if in the area.
Stayed 3 nights in Jul 2025

2/10 Terrible

Majorlie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disturbing

I woke up in the middle of the night because I felt sonething crawling on me I turn t light in at it was two roaches in my bed it was so disturbing I had to sleep in my car after that
Stayed 1 night in Jul 2025

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bottom of the Barrel

Dirty pool. Housekeeping wasn’t done cleaning at check in time. Had us wait outside carrying all of our belongings waiting for them to finish so we could enter. Housekeeper asked if I “wanted” handsoap. I said YES! Of course! That’s like asking if I needed toilet paper or tissues. I couldn’t believe that. The sinks didn’t drain fast enough. Disgusting. The pool was murky and not clean at all. The hot tub dirty as well and NOT functioning. Front desk offered no apology or consolation. My kids were so upset having spent the day in the hot desert, only to come back to the room to swim at night and find out it’s not safe to swim in. The final straw was going out for breakfast on checkout day, coming back to the room 20 mins before checkout to use the bathroom and then the housekeeper coming in to complain that she had already cleaned our room and will not have to do it twice. She didn’t believe me when I said it’s my room until 11am, and insisted I wait in the room while she goes to front desk to investigate why we’re still there. NEVER had a worse experience than this.
Stayed 1 night in May 2025

10/10 Excellent

Angela

Stayed 1 night in Jul 2025

2/10 Terrible

Cynthia D

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was dirty. The hot water in room 512 would not work for several minutes. The drain was also clogged so water would not drain. The children’s feet turned black from walking on the carpet in this room. Barrington, the night clerk was very helpful and friendly and extremely professional. He helped us move to a room next-door. The floor of this room was also dirty, but the water works nicely and so did the drain on the tub. However, the children’s feet once again, turned black from walking on the floors. Additionally, we had booked this hotel for this day because we had children with us and needed the pool. Unfortunately, the pool was green and the children could not get in it.
Stayed 2 nights in Jun 2025

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities, room comfort
The pool was really dirty, the water was green. It looked like it hasn't been clean for months. Which was a bummer for us since we planned being in the pool all day and go watch the milky way at night at Joshua tree national park. The room also smelled.
Stayed 1 night in Jun 2025

10/10 Excellent

Tara

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
When checking in we found out that the pool was not open, not sure why, but that was disappointing because we had excited kids ready to swim. But the stay was nice and comfortable. Breakfast was great and the young man working breakfast was so awesome! We needed help a couple of times and he went above and beyond to make sure we had what we needed and was so nice and didn’t act bothered by us one bit. His hospitality made our day!
Stayed 1 night in Jun 2025

2/10 Terrible

Cynthia D

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We chose this hotel because we were going to have children with us and knew they would need a place to burn off some energy. The pool was literally green. Also, the children were playing in the room that had dark brown carpet in the bottoms of their feet were black from playing in the room. The tub would not drain and it took about 10 minutes for the water to get hot. Barrington, the night clerk was incredibly helpful, courteous, and professional! He was the bright spot in our stay! He helped us move from the room with the tub that wouldn’t drain to a different room. The second room had a shower that drained properly and the hot water came on pretty quickly also. However, the baseboards were filthy. The curtains were dirty, and a cockroach ran across the floor in front of the TV. I would say their cleaning team needs to be retrained by a professional. Baseboards and vents are wiped each time, they do not get that dirty. Also, hard surface floors need to be mopped and the floors in room 512 need to be steam cleaned or ripped out and turned into hard surface. We will not be staying here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Connor

Stayed 1 night in Jun 2025

2/10 Terrible

Brienna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool was not maintained and unable to use. Despite being relatively not busy, they would not put us in a room of our choice and placed every guest next to each other which resulted in us being placed next to teenagers partying all night. Window had no screen, bathtub had mold, ac could not keep up with desert heat
Stayed 1 night in Jun 2025

8/10 Good

edgar

Liked: Cleanliness
Breakfast is comparable to Holiday Inn or Hilton
Stayed 1 night in Jun 2025

10/10 Excellent

JEFF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkin was seamless. Bed was comfortable and we slept well. Course we were exhausted after a day of travel. Exterior of the buildings and sorrunding need updated; not much to look at but not that important. Back door was propped open so security was very lax. You had to go out the pool area to get any ice.
Stayed 1 night in Jun 2025

2/10 Terrible

james

Stayed 4 nights in Jun 2025

8/10 Good

Cori

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room is was clean and the AC worked great which was necessary during our stay. The only thing in the room is a the light switch by the sink was loose and had to be flipped just right or the light would turn on or off on its own. The breakfast was great with lots of options. We did not get in but the hot tub appeared to be out of service because it cold was slightly green. Overall it was a good place to stay for our visit to Joshua Tree national park.
Stayed 2 nights in May 2025

10/10 Excellent

Sunbee

Stayed 1 night in Jun 2025

4/10 Poor

Victoria

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel room condition was one of the worst I’ve ever been in! The way the bed was made up the bed skirt the sheets. I wasn’t even sure if it had been cleaned. The condition of the hotel room was beat up. Paint was chipped. It was horrible. On a good note, the staff Was kind and friendly and the breakfast room was clean and tidy and updated.
Stayed 1 night in Jun 2025

8/10 Good

Stephan

Travelled with family
Liked: Staff & service
Greatly located near Joshua Tree National Park entrance. Free breakfast was served in a small and very busy room.
Stayed 2 nights in May 2025

4/10 Poor

Kathleen, Bedford

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent standard, clean, spacious all amenities.
Stayed 1 night in May 2025

6/10 Okay

Ana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not clean, under the bed it was so duty, cereal spilled, the laundry, towels good, the areas where we can se easily were clean, but not the areas that were covered like boho d the drawers and under the bed. The area where I really was disappointed was the breakfast room. Sorry, super duty, food was not bad, but the room next the cabinets, you could see all the dirt accumulated, the trash cans super duty inside the room. What it really got my attention was the people that work there, juts sitting chatting between them or on their phones but actually working. It’s mean I think they could do better at cleaning that area. Other than that, not to bad.
Stayed 2 nights in May 2025

10/10 Excellent

Ira

Stayed 1 night in May 2025

2/10 Terrible

Mariana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025