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SureStay Plus by Best Western Twentynine Palms Joshua Tree

2.5 star property
Hotel near Knott Sky Park in Twentynine Palms

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Photo gallery for SureStay Plus by Best Western Twentynine Palms Joshua Tree

Lobby
Reception
Suite, 1 King Bed, Non Smoking, Kitchenette
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Hot tub
  • Pool

Explore the area

View in a map
71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277
  • 29 Palms Historical Society
    ‪6 min drive‬
  • Joshua Tree National Park Oasis Visitor Center
    ‪7 min drive‬
  • Joshua Tree National Park North Entrance
    ‪12 min drive‬
  • Bermuda Dunes, CA (UDD)
    ‪89 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Non Smoking, Microwave

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Twentynine Palms

In suburbs.You'll be within 2 miles (3 km) of Knott Sky Park and 6 miles (10 km) of Twentynine Palms Art Gallery with a stay here. Joshua Tree National Park Oasis Visitor Center is within 6 miles (10 km) and Joshua Tree National Park North Entrance is within 9 miles (15 km).

What's nearby

  • 29 Palms Historical Society - 6 min drive - 6.4 km
  • Twentynine Palms Art Gallery - 6 min drive - 6.4 km
  • Joshua Tree National Park Oasis Visitor Center - 7 min drive - 7.5 km
  • Fortynine Palms Oasis Trail - 8 min drive - 4.9 km
  • Joshua Tree National Park North Entrance - 12 min drive - 13.4 km

Getting around

  • Palm Springs Intl. Airport (PSP) - 67 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Taco Bell - ‬20 min walk
  • ‪Cactus - ‬6 min drive
  • ‪Burger King - ‬7 min walk

About this property

SureStay Plus by Best Western Twentynine Palms Joshua Tree

Hotel near Knott Sky Park in Twentynine Palms
SureStay Plus by Best Western Twentynine Palms Joshua Tree offers its guests a hot tub and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly SureStay Plus by Best Western Twentynine Palms Joshua Tree. Self parking is free.

This Twentynine Palms hotel is smoke free.

  • 82 guestrooms or units
  • 4 buildings
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
SureStay Plus by Best Western Twentynine Palms Joshua Tree offers 82 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Twentynine Palms hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open March 25 and close November 20.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 3 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews

Reviews

6.8
Rating 10 - Excellent. 272 out of 1001 reviews
Rating 8 - Good. 261 out of 1001 reviews
Rating 6 - Okay. 196 out of 1001 reviews
Rating 4 - Poor. 134 out of 1001 reviews
Rating 2 - Terrible. 138 out of 1001 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Spencer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property was in poor condition. The bed was not flat, the foot of the bed was higher than the head, and the mattress was not comfortable. The bathroom/shower had mold around the tub. There was trash and debris scattered around the planters near the door to my room, and throughout the property. I was directed to park in the back parking lot, which was littered with trash, and covered in sand (pictures attached). I booked this hotel specifically for use of the pool, however there was trash and debris floating in the pool and hot tub, and the water was filthy and unusable (pictures attached). When I arrived to the continental breakfast at approximately 0830 there was no hot food left, just cereal, yogurt, etc, and there was no employees attending to the food area. I was very disappointed with this property, and would not stay here again.
Dirty Pool water, floating trash.
Dirty Pool water, floating trash.
Dirty Pool water, floating trash.
Mold around tub/shower
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid Stay

Hotel was clean and well kept for the most part. A bit farther from Joshua Tree but isn't a bad thing. Bed was comfortable and shower was clean. Will book here again when I go back!
Stayed 1 night in May 2025

8/10 Good

Erika

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Catherine

Travelled with family
Liked: Staff & service, room comfort
Needs some TLC. Very messy and dirty outside and in the hallways. The room was clean.
Stayed 1 night in May 2025

8/10 Good

Debashish

Liked: Cleanliness, property conditions & facilities
Breakfast room is not good. Rooms were quite decent
Stayed 1 night in May 2025

10/10 Excellent

Sayli

Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Good value. Convenient for Joshua Tree.
Stayed 1 night in May 2025

4/10 Poor

Hrishikesh

Disliked: Cleanliness, property conditions & facilities
Room condition was bad. The ceiling had some sort of bulge probably due to a past leakage. Outside look is deceptive, inside of the hotel is not welcoming. There were pigeons and their mess everywhere.
Stayed 1 night in Mar 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Comfortable bed

Floor gritty with dirt. Sidewalks uneven and scattered with gravel. Weird shower design resulted in tsunami onto floor. Noisy overhead, not sure why in a very quiet hotel guests can't be alternated to avoid this. USB phone harger on lamp didn't work, receptionist reluctant to assist, had to go out after dark to track one down in a minimally-stocked town. Keycard only charged with 1 night so when I arrived at room for 2nd night, it didn't work and I had to trudge down to the office to get it fixed with no apology whatsoever. Staff in office and cafe mostly very friendly. Landscaping non-existent. Surroundings VERY bleak.
Stayed 2 nights in May 2025

2/10 Terrible

Ligen

Disliked: Cleanliness
Dold
Stayed 1 night in May 2025

6/10 Okay

David

Liked: Staff & service
N
Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Brian

Liked: Staff & service, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Chesnee

Stayed 2 nights in May 2025

6/10 Okay

Sue

Travelled with family
We stayed in an ADA room, and the bed was worn down and sunken in the middle. In addition to our fatigue from travel, we were dealing with a sore back from the bed. The continental breakfast included turkey bacon, microwave sausage, mini hash brown nuggets, and scrambled eggs from a carton. Everything else was prepackaged. The coffee was not good. I would recommend that you go somewhere else for caffeine. Just so you know, the entrance to the lobby is reachable only if you can walk up the steps.
Stayed 2 nights in May 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

29 palms

Convenience of location to MCB 29 palms a benefit , along with entrance to JT national park
Stayed 2 nights in May 2025

10/10 Excellent

Gordon

Stayed 1 night in Apr 2025

8/10 Good

Juan

Stayed 3 nights in Apr 2025

10/10 Excellent

Melvin, Fredericksburg

Stayed 1 night in Apr 2025

8/10 Good

Juanita, downers grove

Liked: Cleanliness, staff & service
One night stay all ok
Stayed 1 night in Apr 2025

10/10 Excellent

Raushan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Casandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, a friendly staff and parking close by, we didn’t have to walk too far. There was a couple of pigeons who were guarding an egg on the ground, and we needed to go up the stairs to get to our room, so every time we would have to deal with them trying to attack us, but they were protecting the egg. So I wouldn’t say we didn’t like it, it was an experience we will never forget. Because we knew we had to deal with the pigeons before going to our room. It’s something we will look back into, and just laugh it out.
Stayed 2 nights in Apr 2025

8/10 Good

Anni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great, and breakfast was excellent. There are two things that I would like to mention, one was that soundproof quality needs to improve. The floor was squeaking, I could hear the sounds of people walking above us, also when they turned on the shower, it was so loud from down below. I heard their shower sounds. overall it was good property, worth the money for sure.
Stayed 1 night in Apr 2025

6/10 Okay

Daniel

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly reception staff, but room looking careworn and the bathroom had a lot of black mould on the tiling. Complementary breakfast was good.
Stayed 1 night in Apr 2025