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Candlewood Suites Tyler by IHG

2.5 star property
Hotel near Broadway Square Mall in Tyler

Choose dates to view prices

Photo gallery for Candlewood Suites Tyler by IHG

In-room safe, desk, rollaway beds, free WiFi
Studio Suite, 1 Queen Bed
Exterior
Property amenity
In-room safe, desk, rollaway beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
315 E Rieck Rd, Tyler, TX, 75703
  • Place, Rose Rudman Park
    ‪13 min walk‬
  • Place, Broadway Square Mall
    ‪13 min walk‬
  • Place, University of Texas at Tyler
    ‪7 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪18 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, rollaway beds, free WiFi

Studio Suite, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Studio Suite

In-room safe, desk, rollaway beds, free WiFi

Studio Suite

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

In-room safe, desk, rollaway beds, free WiFi

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub) | Room amenity

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

In-room safe, desk, rollaway beds, free WiFi

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the area

Tyler

Heart of Tyler.Within 2 miles (3 km) of this Tyler hotel, you'll find Broadway Square Mall and Rose Rudman Park. CHRISTUS Mother Frances Hospital - South Tyler and Kiepersol Estates Winery are also within 3 miles (5 km).

What's nearby

  • Rose Rudman Park - 13 min walk - 1.2 km
  • Broadway Square Mall - 13 min walk - 1.2 km
  • The Village at Cumberland Park - 4 min drive - 4.8 km
  • University of Texas at Tyler - 7 min drive - 7.4 km
  • Tyler State Park - 23 min drive - 34.9 km

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 20 min drive

Restaurants

  • ‪Drug Emporium - ‬6 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Olive Garden - ‬6 min walk
  • ‪Rose City Drafthouse & Bar - ‬8 min walk
  • ‪Chuy's - ‬14 min walk

About this property

Candlewood Suites Tyler by IHG

Hotel near Broadway Square Mall in Tyler
As a guest of Candlewood Suites Tyler by IHG, you'll find a 24-hour fitness center, barbecue grills, and a vending machine. Event space at this hotel measures 291 square feet (27 square meters) and includes conference space. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Candlewood Suites Tyler by IHG also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Tyler hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 4 levels
  • 291 sq ft of conference space
  • 27 sq m of conference space
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Computer for guest use
  • No smoking on site
Candlewood Suites Tyler by IHG offers 64 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Tyler
Candlewood Suites Tyler
Candlewood Suites Tyler Hotel Tyler
Candlewood Suites Tyler Hotel
Candlewood Tyler
Tyler Candlewood Suites

Frequently asked questions

How close is Candlewood Suites Tyler by IHG to the airport?

Candlewood Suites Tyler by IHG is 11.7 mi (20-min drive) away from the Tyler, TX (TYR-Pounds Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites Tyler by IHG?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Tyler by IHG on Jun 11, 2026 start from CA $118, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites Tyler by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites Tyler by IHG.

Does Candlewood Suites Tyler by IHG offer free breakfast?

Candlewood Suites Tyler by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites Tyler by IHG?

No, there is no casino at this hotel.

What time is check-in at Candlewood Suites Tyler by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Candlewood Suites Tyler by IHG?

This hotel offers free self parking.

Does Candlewood Suites Tyler by IHG have a pool?

Candlewood Suites Tyler by IHG does not have a pool.

Does Candlewood Suites Tyler by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites Tyler by IHG to downtown Tyler?

Candlewood Suites Tyler by IHG is 4.3 mi away from Tyler.

Candlewood Suites Tyler by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 134 out of 276 reviews
Rating 8 - Good. 81 out of 276 reviews
Rating 6 - Okay. 29 out of 276 reviews
Rating 4 - Poor. 15 out of 276 reviews
Rating 2 - Terrible. 17 out of 276 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

laura

Liked: Cleanliness, amenities, property conditions & facilities
Manager and staff are very friendly and welcoming. Not our first stay and will stay again. Very quiet and peaceful. Also, very safe feeling.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2024
Verified

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and efficient. Will stay again
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Raven

Liked: Cleanliness, amenities
Disliked: Staff & service
The 1st night Jasmine was the absolute best but the next morning Gina was very rude and she is the reason we will never book there again. I completely understand people have bad days but you don’t stare at your guest and act like you do not see them. If I’m going to spend money for the weekend I will be going to a place with great customer service.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff. Was only there for 2 nights but was a great experience.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff
Stayed 1 night in May 2024
Verified

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was friendly and extremely accommodating. Plenty of dining options very close by. Also a lovely park and walking trail close.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean. Great place to stay.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and would love to come back.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Brandon

Very great place to be they treat you like family
Stayed 14 nights in Nov 2024
Verified

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Excellent pet-friendly accommodation. Very clean and comfortable. Will definitely return.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, room comfort
The clerk that check this and was very friendly, helpful and accommodating. He even made sure that he had a couple of treats for our dogs. There is a bulb burned out and a lamp by the bed, and no paper filters for the coffee maker.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

I loved the kitchen with full sized refrigerator and freezer and ice maker. Bed was very comfortable. Will use again and look for same setup in other cities
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place great staff willing to work with you no matter what I love it here will recommend for anyone to stay
Stayed 7 nights in May 2024
Verified

6/10 Okay

Dustin

Just a very basic place to sleep.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Brigid

Liked: Cleanliness, staff & service, amenities
Good place for the price
Stayed 1 night in Nov 2023
Verified

8/10 Good

Colinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a good stay

Always an enjoyable stay. Comfortable apartment style rooms. Not a lot of amenities but lots of room, decent price & friendly staff. Our go to hotel in Tyler.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Natarsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Nice and very convenient for me to prepare food while I was there
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Stacey

Liked: Staff & service, room comfort
Disliked: Cleanliness
I am usually pleased with Candlewood Suites . Very spacious and comfortable . The bathroom could have been cleaned better but overall a great value . Bed are very comfortable
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very informative and helpful. Easy check in and check out process. Great neighbor and near our activities.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 14 nights in Oct 2024
Verified

10/10 Excellent

Doyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay and rest.

Our check-in was quick and easy and the desk clerk was super friendly and helpful. The room was clean and appeared to have been updated not too long ago. The bed was very comfortable!
Stayed 1 night in May 2023
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast offered here.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Dori

Did not have a room for us after booking online
Stayed 1 night in Aug 2025