Ratings based on 270 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
The perfect location in Ubud
Posted Feb. 1, 2024 on HotelsIf you love being close to town and the Yoga Barn, this is the place to be. Walk everywhere, there are great restaurants at your doorstep. We have been coming here for years and we keep going back. Once you enter the lobby you walk into a serenity that you don't expect but will come the love. The view from the breakfast area is the best in our opinion. Two pools. A gym. And five minutes from yoga classes at YB. The service is second to none. Smiles everywhere, nothing is too difficult for the staff. We were in a twin room as we like our own mattress and the rooms are spacious, clean and light. Aircons new and individual, the bathrooms a bit worn (time for an upgrade?). We will definitely come back to our home away from home.
Comment from Hotel Management
Feb. 16, 2024 by Iwan, Hotel Management
Dear Willem,Greetings from Plataran Ubud Hotel & Spa – Inside Out Haven!We would like to thank you for your detailed review of your experience staying at Plataran Indonesia, a true Indonesia Icon especially Plataran Ubud. It is our team’s continuous endeavor to offer our guests with an exceptional and memorable experience. We work really hard to give our guests the finest experience possible, feedback like yours are truly rewarding to hear. Your commendations for our team have been shared and received with much gratitude. We hope to see you soon for your next holiday. We look forward to the pleasure of welcoming your back.Plataran regards,Gede AriawanGeneral Manager
by A traveller
Posted Sep. 26, 2023 on Expedia
Excellent stay. Would highly recommend.
Comment from Hotel Management
Oct. 25, 2023 by Iwan, Hotel Management
Dear Mark,Thank you for the positive review, We are happy to hear you had a great experience. We look forward to welcoming you again at Plataran Ubud Hotel & Spa.Plataran regards,Gede AriawanGeneral Manager
by A traveller
Relaxing
Posted Sep. 20, 2023 on HotelsReally nice hotel, VERY TRANQUIL
Comment from Hotel Management
Oct. 25, 2023 by Iwan, Hotel Management
Dear Robert,Thank you for the positive review, We are happy to hear you had a great experience. We look forward to welcoming you again at Plataran Ubud Hotel & Spa.Plataran regards,Gede AriawanGeneral Manager
by A traveller
Posted Jun. 2, 2023 on Expedia
by A traveller
Posted May 28, 2023 on Expedia
A wonderful experience!
Comment from Hotel Management
May 29, 2023 by Iwan, Hotel Management
Dear Yong,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Ubud Hotel & Spa – Inside Out HavenPlataran regard,Gede AriawanGeneral Manager
by A traveller
My Go To in Ubud
Posted Mar. 12, 2023 on HotelsThis is the third time I have stayed at the Plataran. It's lovely hotel with a wonderful friendly and helpful team!
Comment from Hotel Management
Mar. 24, 2023 by Putu Fisson Sila Hari - General Manager, Hotel Management
Dear Guest,We would like to thank you for visiting us and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Ubud Hotel & Spa – Inside Out HavenKind Regard,Putu Fisson Sila HariGeneral Manager
by A traveller
Posted Nov. 29, 2022 on Expedia
Plataran was excellent as always.
It is my favourite place to stay in Ubud
by A traveller
Best place to stay in Ubud
Posted Aug. 14, 2022 on HotelsBrilliant hospitality and a fabulous stay. Couldn't rate it high enough
Comment from Hotel Management
Aug. 17, 2022 by Fisson, Hotel Management
Dear Chris, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time, and that your stay with us exceeded your expectations. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Putu Fisson Sila Hari General Manager
by A traveller
Need the better management
Posted Jun. 16, 2022 on HotelsWhen i visited 4 years ago, everything was higher than my standard in terms of hotel cleaness, management, facility.
When i visited 3 days ago with my wife, couldnt help hiding my dissapointment.
Shower booth was very dirty and fixing shower equipment was bas, breakfast was worst part. Took 45min since we ordered Nasi Goreng, and tried all including juices, coffee, bread, all plates we ordered were worse than we expected.
I guess this has been caused the decrease of guests and managements seem to get worse.
Hope they can get back to where they were.
Comment from Hotel Management
Jun. 30, 2022 by Fisson, Hotel Management
Dear Hyunbo,
Thank you for staying with and be a returnee guest.
We take your inputs with seriousness and thanks; we will ensure that your feedback will be followed up by our team. Regarding to shower booth, soon after we receive your we did deep cleaning the room. For breakfast, during pandemic, we serve ala carte breakfast however it does not limit the option of item that guests want to have. Out team is ready to cater any requests.
Again, thank you and we look forward to seeing you again in the near future.
Fisson Sila Hari
General Manager
by A traveller
Posted Jun. 8, 2022 on Expedia
Perfect as always
Comment from Hotel Management
Jun. 10, 2022 by Fisson, Hotel Management
Dear Johannah, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time, and that your stay with us exceeded your expectations. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Putu Fisson Sila Hari General Manager
