Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
5,0 Service et personnel
5,0 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Muy recomendable.
Publié le 15 févr. 2024 sur HotelsHotel a modo de lodge situado en medio de la jungla y rodeado de naturaleza por todas partes. Nuestra habitación tenía vistas a la selva y una pequeña piscina en la terraza. Todo es amplio y cómodo, y los productos de baño, buenos. La carta del restaurante, tanto para el desayuno como para el resto de las comidas, es muy variada y todo lo que probamos estaba bastante bueno. Ofrecen transporte gratis al pueblo y al otro hotel de la cadena o te proporcionan fácilmente servicios de traslado a precios aceptables.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par YOGGI - Resort Manager, Gestion de l’hôtel
Om Swastiastu, warmest greetings from The Kayon Valley Resort, A Truly Ubud Essence. Dear Rafael, thank you for taking the time to share your wonderful experience at The Kayon Valley Resort on Expedia Review. We are thrilled to read that you enjoyed our lodge-style hotel nestled in the heart of the jungle, surrounded by nature. We are glad you found your room to be comfortable and spacious, with stunning views of the jungle and a refreshing pool on the terrace. It is also pleasing to know that you appreciated the quality of our bathroom products. Our team takes pride in offering a diverse menu for breakfast and other meals, and we are delighted that you enjoyed the variety and found everything to be delicious. We are equally pleased that our complimentary transportation to the city center and our sister property, as well as our shuttle services at reasonable prices, added convenience to your stay. Thank you once again for choosing The Kayon Valley Resort, and we look forward to welcoming you back for another memorable experience. Warm regards, The Kayon Valley Resort Family.
par un voyageur
Top resort!
Publié le 10 févr. 2024 sur HotelsKlasse in een oase van rust met super vriendelijk personeel
Commentaires de Gestion de l’hôtel
13 févr. 2024 par YOGGI - Resort Manager, Gestion de l’hôtel
Om Swastiastu, warmest greetings from The Kayon Valley Resort, A Truly Ubud EssenceDear Pascal,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our resort to be an oasis of peace and that you appreciated our super friendly staff.Your kind words mean a lot to us, and we hope to welcome you back for another enjoyable stay in the future.With warmly regards,The Kayon Valley Resort Family
par un voyageur
Publié le 18 janv. 2024 sur Expedia
We loved how all staff got to know us and created a unique experience. The chef made gluten free meals, which was amazing. The rooms were well maintained and we loved the private pool. They helped us in going to a medical Center and organised transport, we can’t thank them enough.
Commentaires de Gestion de l’hôtel
20 janv. 2024 par YOGGI - Resort Manager, Gestion de l’hôtel
Om Swastiastu, warmest greetings from The Kayon Valley Resort, A Truly Ubud EssenceDear Eric,Thank you for taking the time to share your experience at The Kayon Valley Resort on Expedia Review. We are delighted to hear that you had a marvelous stay with us.It warms our hearts to know that our staff made you feel special by creating a unique and personalized experience for you. We are thrilled that you appreciated the gluten-free meals prepared by our chef as well as the well-maintained rooms and private pool.At The Kayon Valley Resort, the well-being and comfort of our guests are of utmost importance to us, and we are glad that we were able to assist you in your time of need by organizing transport to a medical center. Your heartfelt thanks mean a lot to us, and we are grateful for the opportunity to have been there for you in your time of need.We sincerely appreciate your glowing review and we hope to have the pleasure of welcoming you back for another exceptional stay with us.With our warmly regards,The Kayon Valley Resort Family
par un voyageur
Publié le 28 nov. 2023 sur Expedia
Wonderful staff. Lovely views, AMAZING food.
Commentaires de Gestion de l’hôtel
29 nov. 2023 par YOGGI - Resort Manager, Gestion de l’hôtel
Om Swastiastu, warmest greetings fromThe Kayon Valley Resort, A Truly Ubud EssenceDear John,Thank you for choosing The Kayon Valley Resort and for taking the time to share your feedback on Expedia Review. We greatly appreciate your kind words and are thrilled to hear about your wonderful experience with us.Our team takes great pride in providing exceptional service, and we are delighted that you found our staffs to be helpful and accommodating during your stay. They work diligently to ensure that every guest has a memorable experience. We are pleased to learn that you enjoyed the lovely views from our resort. The Kayon Valley Resort offers breathtaking scenery, and we are thrilled that it added to the overall enjoyment of your stay. Most importantly, we are thrilled to hear that you found our food to be amazing. Our talented culinary team is dedicated to creating memorable dining experiences, and your positive feedback will certainly encourage and motivate them to continue delivering exceptional culinary delights.Once again, thank you for sharing your feedback. We truly value your patronage and hope to welcome you back to The Kayon Valley Resort for another unforgettable experience in the future.With our warmly regards,The Kayon Valley Resort Family
par un voyageur
Publié le 30 oct. 2023 sur Expedia
The facility itself is serene, staff were all kind and lovely. Stayed at few other resorts but Kayon Valley is so far the best!! I would definitely book here again next time we come back to Bali!!
Commentaires de Gestion de l’hôtel
31 oct. 2023 par YOGGI - Resort Manager, Gestion de l’hôtel
Om Swastiastu, warmest greeting from The Kayon Valley Resort, truly Ubud Essence.Dearest Yoon Ah,Thank you for choosing to stay at The Kayon Valley Resort and for sharing your lovely feedback on Expedia Review.We are thrilled to hear that you found our facility serene and enjoyed the exceptional service provided by our staff. It is always our goal to create a peaceful and memorable experience for our guests, and we are delighted that we were able to accomplish that during your stay.We sincerely appreciate your intention to come back and stay with us whenever you visit Bali. We eagerly await the opportunity to welcome you back and provide you with another amazing experience. Thank you once again for your kind words and we look forward to seeing you soon!With our warm regards,The Kayon Valley Resort Family
par un voyageur
Kayon magic
Publié le 24 oct. 2023 sur HotelsBeautiful luxury in picturesque valley - the Kayon Valley Resort was stunning. We were welcomed warmly and the service was excellent throughout our stay. The staff at the restaurant and resort were so friendly - the food was excellent, the rooms were beautiful and the daily activities were a real bonus.
Commentaires de Gestion de l’hôtel
25 oct. 2023 par YOGGI - Resort Manager, Gestion de l’hôtel
Om Swastiastu, warmest greetings from The Kayon Valley Resort, A Truly Ubud Essence.Dearest Our Valued Guests,Thank you for taking the time to share your positive experience at The Kayon Valley Resort on Expedia Review. We are delighted to hear that you enjoyed the beautiful view and stunning location of our resort, great room, daily activities as well as the excellent foods we offer at our KePitu Restaurant & Bar.We are especially grateful for your kind words about our team members. We take pride in providing excellent service and it is wonderful to know that our staffs were able to make your stay memorable. Your feedback about their kindness and helpfulness is greatly appreciated. It is our goal to provide our guests with exceptional experiences and we are glad that we were able to meet your expectations. Thank you for support and it means a lot to us and we hope to have the pleasure of welcoming you back in the future. If there is anything more we can do to assist you, please do not hesitate to reach out to us.With warmly regards,The Kayon Valley Resort Family
par un voyageur
Publié le 10 oct. 2023 sur Expedia
10월 2박3일로 머물렀는데, 너무 좋았습니다!
직원들도 너무 친절하고 청결도도 최상이었습니다.
발리 다시 간다면 또 여기로 머물 생각입니다!
Commentaires de Gestion de l’hôtel
11 oct. 2023 par YOGGI - Resort Manager, Gestion de l’hôtel
Om Swastiastu, warmest greetings from The Kayon Valley Resort, A Truly Ubud Essence. Dearest Junghyun,Thank you for taking the time to write a review of your recent stay at The Kayon Valley Resort on Expedia Review. We greatly appreciate your feedback and are thrilled to hear that your experience with us was the best !!We are delighted to know that you concerned about the resort cleanliness and you feel comfortable during your stay. Our dedicated staffs work hard to ensure a high standard of hygiene and cleanliness throughout the resort, so your kind words about their efforts are truly appreciated.We take great pride in providing friendly service to our guests, so we are thrilled that you found our staff to be accommodating and pleasant. It warms our hearts to know that you are already planning to return to The Kayon Valley Resort on your next trip to Bali. We cannot wait to welcome you back and provide you with another exceptional experience that lives up to your expectations.Once again, thank you for your positive review. We appreciate your support and look forward to serving you again in the future.With our best regards,The Kayon Valley Resort Family
par un voyageur
Publié le 4 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2023 par General Manager, The Kayon Valley Resort, Gestion de l’hôtel
Om Swastiastu, warmest greetings from The Kayon Valley Resort, A Truly Ubud EssenceDearest Maria,Many many thanks for experiencing The Kayon Valley Resort on Expedia Review !!Your positive feedback is truly helping other travelers to read your marvelous moment at our resort. Delighted to learn that you’re enjoying the entire experience.We can’t wait for welcoming you back to our amazing resort, once again thank you, Matur Suksema.All the best regards,The Kayon Valley Resort Family
par un voyageur
Unbelievable Views and Top-Notch Service
Publié le 12 juill. 2023 sur HotelsWe would 100% stay here again. The food, service and rooms were absolutely stunning. Thank you to all the staff who made us feel like we were at home. The staff went above and beyond.
Commentaires de Gestion de l’hôtel
19 juill. 2023 par Sincerely yours, The Kayon Valley Resort Family., Gestion de l’hôtel
Om Swastiastu, warmest greetings from The Kayon Valley Resort, A Truly Ubud Essence. Dear Colton, we are extremely grateful with your review on Expedia Review and delighted to learn that you enjoyed the entire offerings at The Kayon Valley Resort. We are so happy to know that you enjoyed all facilities, rooms, the foods at KePitu Restaurant & Bar, as well as the outstanding quality service we offered. I am glad to know our team keep up with the excellent service, a warm-hearted welcome to every need and well deliver to you. We really appreciated for this recognition and thank you very much for spending your best time holiday with us. We loved being of service to you and hope we can assist you again soon with a truly Ubud essence of The Kayon Valley Resort.
par un voyageur
wonderful trip
Publié le 27 juin 2023 sur Hotels stayed for 5 nights. it was a wonderful journey. most poeple were very kind and the place was clean and new. specilly water's clean and warm for 24 hr. like to come back again. one thing is about massage. some are very good, but some are not proffessional.
Commentaires de Gestion de l’hôtel
19 juill. 2023 par Best regards, The Kayon Valley Resort Family, Gestion de l’hôtel
Om Swastiastu, warmest greetings from The Kayon Valley Resort, A Truly Ubud Essence. Dearest Yoontae, thank you for choosing The Kayon Valley Resort on your recent stay in Ubud, Bali and for sharing your overall stay experience on Expedia Review. Thank you for taking the time to share your feedback regarding your recent stay at our resort. We sincerely apologize for the issues you encountered with the spa massage therapists. It is regrettable that our staffs did not meet your expectations in terms of experience and expertise. We strive to provide skilled professionals who can deliver exceptional treatments to our guests. We will be conducting a thorough evaluation of our therapist recruitment and training procedures to address the concerns you raised and to ensure that all our guests receive the level of service they expect and deserve. Rest assured, we have taken your comments seriously and your feedback will be shared with our department concerned for improvements, and we will work diligently to rectify these issues and enhance our offerings accordingly. Once again, we truly appreciate your valuable feedback and we hope that you will consider giving us another opportunity to provide you with an exceptional experience in the future. Should you choose to return, please reach out to our reservations team directly, and we will ensure your stay is nothing short of extraordinary. If there is anything else we can assist you with or if you have any further concerns, please do not hesitate to let us know and we are committed to addressing your feedback and making necessary improvements.
