How do Indian hotels get their ratings? This is definately not a 4 star or even a 3 star hotel. It is situated out of the main city, but is on a noisy road with cars honking all night. We booked a room with balcony through hotels.com. We were given a back facing room which had a locked interleading door. Much to our shock, there were guests on the other side of the door, who kept the TV going all night. There was a gap under the door, so their room light shone from under the door. The internet server was down most of the time, the A/C was old and noisy as was the ceiling fan. We had no tea/coffee making facilities, no safe, no water, no mini-bar.