4/10 Poor
Muralikrishna
Oct 3, 2025
Jaiwana Haveli has a good location and some charm, but my overall experience was disappointing. Travelers should know that cars cannot reach the property directly — you must stop about 2 miles away and transfer to an auto rickshaw, which was never mentioned to me in advance and proved inconvenient after arriving from the airport.
I originally booked Sep 21–23 through Expedia. When my international flight was cancelled on Sep 20, I immediately notified both Expedia and the hotel to shift my booking by one day (Sep 22–23) and refund the unused night. Both parties initially acknowledged my situation, and Expedia was optimistic. However, when I checked out, the manager refused to refund anything, and Expedia later confirmed it was the hotel’s decision.
After staying elsewhere, I still gave Jaiwana Haveli another chance (Sep 25–26). I asked the manager to consider offering two nights for the price of one as a goodwill gesture — something reasonable, especially given low occupancy — but he declined. While the property itself is pleasant, the rigid policies, lack of transparency, and unwillingness to accommodate left me unsatisfied.
Muralikrishna
Stayed 2 nights in Sep 2025
