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Hilton Garden Inn Umhlanga Arch

Property class: 4
4-star hotel near Gateway Theatre of Shopping

Choose dates to view prices

Photo gallery for Hilton Garden Inn Umhlanga Arch

A rooftop pool area with lounge chairs, umbrellas, and a bar.
Property video
A modern bar area with a curved counter, bar stools, and shelves with bottles.
A modern lounge area with a curved sofa, round tables, and a wooden partition with hanging lights.
A modern Hilton Garden Inn hotel with multiple floors, a prominent entrance, and a view of the surrounding urban area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1 Ncondo Place, Umhlanga Ridge, Umhlanga, KwaZulu-Natal, 4320
  • Place, KwaZulu-Natal Sharks Board
    ‪5 min walk‬
  • Place, Gateway Theatre of Shopping
    ‪7 min walk‬
  • Place, Umhlanga Rocks Beach
    ‪3 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪18 min drive‬

Room options

View all photos for King Accessible Room

A compact hotel room with a bed, a desk with a chair, a small refrigerator, a bedside table with a lamp, and a large mirror.

King Accessible Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Family Room, Multiple Beds, Connecting Rooms

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 47 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Premium Suite, 1 Bedroom

A modern hotel room with a large bed, a dining area, and a TV mounted on the wall.

Premium Suite, 1 Bedroom

  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite, Multiple Beds, Connecting Rooms

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Family Suite, Multiple Beds, Connecting Rooms

  • Ocean view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Basic Room, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Basic Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Basic Room, 1 King Bed with Sofa bed, Sea View

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Basic Room, 1 King Bed with Sofa bed, Sea View

8.4 out of 10
Very good
(5 reviews)
  • Partial ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Basic Room, 2 Twin Beds

A hotel room with a bed, a desk with a chair, a TV, and a window with a view of a cityscape.

Basic Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Room, 2 Twin Beds, Sea View

A hotel room with a bed, a desk with a chair, a TV, and a window with a view of a cityscape.

Basic Room, 2 Twin Beds, Sea View

  • Partial sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the area

uMhlanga

In shopping district.You'll be within half a mile (1 km) of Gateway Theatre of Shopping and 2 miles (3 km) of Umhlanga Rocks Beach with a stay here. Also within 9 miles (15 km) are Golden Mile and Umdloti Beach.

What's nearby

  • KwaZulu-Natal Sharks Board - 5 min walk - 0.4 km
  • Gateway Theatre of Shopping - 7 min walk - 0.6 km
  • Umhlanga Lighthouse - 3 min drive - 1.9 km
  • Umhlanga Main Beach - 3 min drive - 2.6 km
  • Umhlanga Rocks Beach - 3 min drive - 2.2 km

Getting around

  • King Shaka Intl. Airport (DUR) - 19 min drive

Restaurants

  • ‪Cacao Chocolate Bar - ‬13 min walk
  • ‪WCafe - ‬12 min walk
  • ‪Mugg & Bean - ‬12 min walk
  • ‪The Barón - ‬12 min walk
  • ‪Legacy Yard - ‬1 min walk

About this property

Hilton Garden Inn Umhlanga Arch

4-star hotel near Gateway Theatre of Shopping
Hilton Garden Inn Umhlanga Arch offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 6 meeting rooms are available. Event space at this hotel measures 2121 square feet (197 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn Umhlanga Arch. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star uMhlanga hotel is smoke free.

  • 1 building
  • 203 guestrooms or units
  • 14 levels
  • 2121 sq ft of conference space
  • 197 sq m of conference space
  • Built in 2020
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Garden Inn Umhlanga Arch offers 203 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 540 reviews
The price is CA $143
CA $166 total
includes taxes & fees
Nov 20 - Nov 21
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Property amenities

Family friendly

  • Children's toys
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered, secured self parking on site (ZAR 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; ZAR 230 for adults and ZAR 115 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch LCD TV with premium digital channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 230 for adults and ZAR 115.00 for children
  • Airport shuttle fee: ZAR 350 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: ZAR 50.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Umhlanga Arch Umhlanga
Hilton Garden Inn Umhlanga Arch Hotel
Hilton Garden Inn Durban Umhlanga Arch
Hilton Garden Inn Umhlanga Arch Umhlanga
Hilton Garden Inn Umhlanga Arch Hotel Umhlanga

Frequently asked questions

How close is Hilton Garden Inn Umhlanga Arch to the airport?

Hilton Garden Inn Umhlanga Arch is 11.7 mi (19-min drive) away from the King Shaka Intl. Airport (DUR) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Umhlanga Arch?

As of Oct 30, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Umhlanga Arch on Nov 12, 2026 start from CA $115, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Umhlanga Arch have an airport shuttle?

Hilton Garden Inn Umhlanga Arch offers an airport shuttle 24 hours a day, on request, for a charge of ZAR 350 per vehicle, one-way.

How close is Hilton Garden Inn Umhlanga Arch to the beach?

This hotel is 2.2 mi (11-min drive) from Umhlanga Rocks Beach and 7 mi (13-min drive) from Golden Mile. Don't forget your sunscreen!

Does Hilton Garden Inn Umhlanga Arch offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Umhlanga Arch, but buffet breakfast is offered for a fee of ZAR 230 for adults and ZAR 115.00 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Garden Inn Umhlanga Arch?

No, there is no casino at this hotel, but Sibaya Casino (8-min drive) and Suncoast Casino and Entertainment World (11-min drive) are nearby.

What time is check-in at Hilton Garden Inn Umhlanga Arch?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hilton Garden Inn Umhlanga Arch?

Free parking is not available at this hotel. Self parking is available for ZAR 50.00 per day.

Does Hilton Garden Inn Umhlanga Arch have a pool?

Hilton Garden Inn Umhlanga Arch features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 6:00 PM.

Does Hilton Garden Inn Umhlanga Arch have a restaurant?

Hilton Garden Inn Umhlanga Arch is home to Together & Co Restaurant, which features local and international cuisine.

Does Hilton Garden Inn Umhlanga Arch have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Umhlanga Arch to downtown uMhlanga?

Hilton Garden Inn Umhlanga Arch is 0.3 mi away from Umhlanga Ridge.

Hilton Garden Inn Umhlanga Arch Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 100 out of 154 reviews
Rating 8 - Good. 29 out of 154 reviews
Rating 6 - Okay. 11 out of 154 reviews
Rating 4 - Poor. 6 out of 154 reviews
Rating 2 - Terrible. 8 out of 154 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay. Propery excellent maintained and the staff was sooo friendly and amazing . Best stay in a very ling time well done guys
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, nice staff amenities amazing especially for family
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Kind staff at breakfast and dinner, all were amazing. Check in had a few blips with the system picking up the wrong number of people and the wrong room but was quickly fixed. One point I would make is it’s incredibly difficult to find the hotels parking - no signposting meant we went into another much more expensive parking lot. I would definitely stay again, the staff and cleanliness make it a no brainer.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely stay here for 5 days definitely will go back again
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Best hotel by far
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
All ok perfect stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used to use the Hilton in central Durban it now that’s switched hands I come to this one instead. Very safe to walk to the beach one mile away Walkable to the gateway shopping mall (700 meters). Staff excellent and very helpful. Lovely little well Maintained gym and outdoor pool area. Undercover parking for less than a few USD per night. Happy hour each night for three hours and awesome TV in room with loads and loads of domestic and international channels. Definitely well worth the money.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and restaurant staff are top notch! The food at the hotel restaurant was delicious. The room was spacious, clean, quiet and comfortable.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Security and safety combined with friendly staff always willing to assist.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service all round. Hotel staff very professional and very accommodating
Stayed 15 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Stayed there for 4 nights with my wife and three kids. It’s a beautiful hotel.
Stayed 4 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely come back

I enjoyed my stay at this magnificent and beautiful hotel with clean and decent room, variety at breakfast and a helpful staff.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.good location. Good service
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, incredible views, EXCELLENT Housekeeping staff!
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great!!!
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Literally everything and everyone excellent!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Vacation at the Hilton Umhlanga

Family friendly modern facility, close to amenities. Good value for your money. Perfect place to stay for families and couples. Clean rooms,bathrooms and friendly staff. Safe parking areas. Restaurants walking distance from the hotel...
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply Amazing

This hotel is simply superb and sets the benchmark for quality service and occupant engagement . Simply sublime and highly recommended
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Value for money

The accommodation was excellent, and the staff were very helpful. All in all, I will rate my experience a 5.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean. good service
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton is always fresh

You can always count on the standard and service at Hilton!
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel

Clean like brand new. Good service. Little bit far from beach and restaurants.
Stayed 1 night in Jan 2024