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Protea Hotel by Marriott Durban Umhlanga

3.0 star property
3-star beach hotel near Umhlanga Rocks Beach

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Photo gallery for Protea Hotel by Marriott Durban Umhlanga

Welcome to our hotel lobby, featuring a spacious reception area with a counter and seating, a large sofa, and decorative sculpture.
Enjoy a warm and inviting buffet experience with a variety of food stations and a rustic charm.
Relax on the outdoor deck with a long bar, dining table, and lounge seating.
Relax in a spacious room with a large bed, comfortable seating area, and city views.
Relax by the pool with a view of the city.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
Protea Mall, Cnr Lighthouse and Chartwell Drive, Umhlanga, KwaZulu-Natal, 4320
  • Umhlanga Lighthouse
    ‪7 min walk‬
  • Umhlanga Main Beach
    ‪10 min walk‬
  • Umhlanga Rocks Beach
    ‪11 min walk‬
  • Durban (DUR-King Shaka Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

Relax in a spacious room with a large bed, desk, and dresser, perfect for working or unwinding.

Room, 1 King Bed, Non Smoking, Partial Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

Relax in a spacious room with a large bed, flat-screen TV, and city view.

Room, 1 King Bed, Non Smoking, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Partial Ocean View

Enjoy a city view from the large bed, with a small dining area nearby.

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Relax in a serene coastal retreat with two comfortable beds, a flat-screen TV, and a seating area.

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

8.4 out of 10
Very good
(7 reviews)
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the area

uMhlanga

Steps from the beach.Your stay at this uMhlanga hotel places you within a 10-minute walk of Umhlanga Lighthouse and Umhlanga Main Beach. Umhlanga Rocks Beach and KwaZulu-Natal Sharks Board are also within 2 miles (3 km).

What's nearby

  • Umhlanga Lighthouse - 7 min walk - 0.6 km
  • Umhlanga Main Beach - 10 min walk - 0.9 km
  • Umhlanga Rocks Beach - 11 min walk - 1.0 km
  • Umhlanga Lagoon Nature Trail - 2 min drive - 1.8 km
  • Gateway Theatre of Shopping - 2 min drive - 1.9 km

Getting around

  • King Shaka Intl. Airport (DUR) - 18 min drive

Restaurants

  • ‪Tiger's Milk - ‬4 min walk
  • ‪Butcher Boys - Umhlanga - ‬3 min walk
  • ‪Tiki Tonga - ‬2 min walk
  • ‪Brwd - ‬1 min walk
  • ‪Mo Noodles - ‬2 min walk

About this property

Protea Hotel by Marriott Durban Umhlanga

3-star beach hotel near Umhlanga Rocks Beach
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

WiFi is free in public spaces. Gift shops/newsstands, tour/ticket assistance, and laundry facilities are also featured at the family-friendly Protea Hotel by Marriott Durban Umhlanga. You'll have access to the health club at a partner property. An area shuttle within 10 km and an airport shuttle (available 24 hours) are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star uMhlanga hotel.

  • 269 guestrooms or units
  • 15 levels
  • 2 buildings
  • Built in 1998
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Protea Hotel by Marriott Durban Umhlanga offers 269 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. 43-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

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Aug 17 - Aug 18
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 10 km
  • Self parking on site (ZAR 55 per day)
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 205 for adults and ZAR 205 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Personal motorized watercraft
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (33 inches high)
  • Grab bar near toilet (33 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink (28 inches high)
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: ZAR 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 205 for adults and ZAR 205 for children
  • Airport shuttle fee: ZAR 350 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: ZAR 125 (one-way), (from 1 to 15 years old)
  • Self parking fee: ZAR 55 per day
  • Late check-out fee: ZAR 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel
Protea Hotel Marriott Durban Umhlanga
Protea Umhlanga
Umhlanga Protea Hotel
Protea Hotel Umhlanga Rocks
Protea
Hotel Umhlanga
Protea Marriott Durban Umhlanga
Protea Hotel by Marriott Durban Umhlanga Hotel
Protea Hotel by Marriott Durban Umhlanga Umhlanga
Protea Hotel by Marriott Durban Umhlanga Hotel Umhlanga

Protea Hotel by Marriott Durban Umhlanga Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 235 out of 488 reviews
Rating 8 - Good. 176 out of 488 reviews
Rating 6 - Okay. 51 out of 488 reviews
Rating 4 - Poor. 17 out of 488 reviews
Rating 2 - Terrible. 9 out of 488 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Hasina

Business traveller
Disliked: Cleanliness, staff & service
Really terrible stay
Stayed 1 night in May 2025

10/10 Excellent

GERY

Stayed 5 nights in Apr 2025

10/10 Excellent

Reneil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Bonita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Another amazing stay at Protea! Walking distancr from the beach and many shops and restaurants. Very clean rooms!
Stayed 1 night in Apr 2025

10/10 Excellent

Mr Martyn C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another lovely stay

Stayed 3 nights in Apr 2025

8/10 Good

TROY

Liked: Cleanliness, staff & service, property conditions & facilities
Conviently located
Stayed 6 nights in Mar 2025

10/10 Excellent

Sugeshni

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Stayed 1 night in Feb 2025

10/10 Excellent

Channa

Stayed 3 nights in Feb 2025

10/10 Excellent

Ravi

Stayed 1 night in Feb 2025

10/10 Excellent

Ridwaan

Stayed 3 nights in Dec 2024

6/10 Okay

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good location. Too much noise. No double glazed windows
Stayed 4 nights in Dec 2024

6/10 Okay

Khatija

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
My room was not ready for check in until 15 30 This was very dissapointing as I had a 1 and a half hour delay When I enquired from the hotel reception as to what we could do while waiting - she was very non chalant about it
Stayed 1 night in Dec 2024

10/10 Excellent

Thandiwe

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in Dec 2024

6/10 Okay

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived early and were switched to a room with a kitchenette, which we considered to be a bonus. However, there was no dish soap or dish cloths to tidy up and use the dishes again. And no garbage appropriate for use in a kitchen. The room was fine and the beds were comfortable. The area is great and walkable to many shops and restaurants.

10/10 Excellent

Burger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jacobus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Benediction

Stayed 2 nights in Oct 2024

10/10 Excellent

Kaajal

Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Moonchul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Thierry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Debbie, Logan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this place are phenomenal!! We had only booked this for one night, but ended up staying for 4 nights because we all took turns with the stomach flu. There is a pharmacy connected with the hotel, which was wonderful. Each morning when I would go down to extend for another night, they would ask how we were doing, give us water bottles and ask if there was anything extra they could do to help out. Across the street was a small grocery store that we could pick up things.. Uber Eats works there also, but you have to meet them outside the front door. The beds are very comfortable and nice size bathroom. It is about a 5 minute walk down to Umhlanga rocks and the lighthouse. There is a mall within walking distance and also several other restaurants besides what is in the mall. Parking is covered and secured. Breakfast has so many options and is so good. I would definitely stay at this place again if we go back.
Stayed 1 night in Sep 2024

10/10 Excellent

Thandiwe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Lindiwe S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls Trip

The hotel is in a great location; Right from chevk in the service was exceptional, Pumula was amazing , service with a smile 😊; lots of restaurants around; across the street there is a pick n pay and various ATM machines, close to beach with walking/running trail. One suggestion would be to upgrade/ change the TV's, they are old the picture quality is bad. Down the street there is a huge mall called Pearls of Umhlanga, it is beautiful with great shopping!! I will definitely be back and will recommend this property!!
Stayed 2 nights in Sep 2024