Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,9 Propreté de la chambre
2,7 Service et personnel
2,0 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
14 janv. 2024 par David, Gestion de l’hôtel
We aren’t sure why this guest gave us this ranking. We try very hard to accommodate and take the very best care of all of our guests.
par un voyageur
Publié le 3 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
28 nov. 2023 par David, Gestion de l’hôtel
Thanks for staying with us!
par un voyageur
Publié le 14 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2023 par David, Gestion de l’hôtel
Thanks for staying with us
par un voyageur
Don’t make the mistake!
Publié le 14 août 2023 sur HotelsRegrettably, the state of this facility leaves much to be desired. As soon as you step foot inside, prepare yourself for a rather offensive odor that could easily be described as repulsive. But that's only the beginning. Room #4 presents you with a dilemma on what to be disturbed by first. Is it the overpowering stench of ages-old filth and uncleanliness, or the gloomy ambiance that practically oozes impending doom?
Now, let's talk about the so-called "premium bedding" that would be more suitable for a convict than a guest. The pillows are so disappointingly flat that we practically forgot they were even there. And don't get me started on the carpet; it's a veritable art gallery of stains that could have been overlooked had it been given the courtesy of a vacuuming at least once this millennium.
But wait, there's more! The coffee pot, oh, the coffee pot. It's generously coated in a layer of grease that surely doesn't inspire confidence in its cleanliness. And after witnessing the disheartening sight of brown water flowing from the kitchen faucet, we knew better than to even consider using it. As for the cookware, utensils, and cups, they were a downright health hazard.
The condition of this place was so profoundly abysmal that we made the bold decision to cut our stay short. One more minute in those dismal surroundings was simply inconceivable.
Commentaires de Gestion de l’hôtel
14 août 2023 par David, Gestion de l’hôtel
We appreciate your feedback, but perhaps you could have been less dramatic.
par un voyageur
Publié le 10 juill. 2023 sur Hotels
No heat anywhere in the room the night I was there. It was cold.
Commentaires de Gestion de l’hôtel
10 juill. 2023 par David, Gestion de l’hôtel
We apologize that you were cold. If you had adjusted the thermostat you could have warmed the room up. We appreciate your review.
par un voyageur
Publié le 23 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
24 juin 2023 par Management , Gestion de l’hôtel
I apologize for the poor response time. We were experiencing some internet service issues. As soon as I was able I called and left two messages as well as sent a text providing the check in credentials to the guest.
par un voyageur
Avoid. No decent place to stay in Underwood
Publié le 27 sept. 2022 sur HotelsThis is evidently an apartment building now used as long-term housing, perhaps for oil field workers. We arrived at 6:30 p.m. No one answered when we knocked on the apt. marked "Office" in order to check in. We then telephoned, but voicemail box was full. We explained our plight to one of the long term residents, who said manager also owned farm supply company across the street, and that he might be there. He wasn't, but woman had come in after hours to help an emergency customer. She tried to reach manager by phone and located him. Told us to wait outside while she drove to pick him up. It became cold, dark, and windy and threatening rain while we stood outside waiting. After 20 minutes we gave up. The next morning we got a phone message giving us the combination to get into Room 2. Another such message the next night--all a day after our reservation. This appears to be a flophouse, poorly managed. My suggestion is to avoid it like the plague.
Commentaires de Gestion de l’hôtel
27 juin 2023 par David, Gestion de l’hôtel
Much of this review is not true. This guest was never told that the manager owned the farm supply business across the street. The voicemail box was not full. This guest was not patient enough for us to respond too.
par un voyageur
Publié le 13 juill. 2022 sur Expedia
This place is a DUMP. It’s not even a legitimate hotel. It’s someone booking out an efficiency apartment like a hotel room, when there aren’t tenants. If that’s the case then it should be considered an airb&b but even then this would not meet those standards. Of course, I asked for a refund because I IMMEDIATELY left. However, there is no formal check in desk and no formal management. Literally NO contact info for this place but the persons personal cell number who “books” you. Expedia needed to be able to contact the “hotel” to request a refund, you think the guy answered? Lol. No refund for me because awww poor Expedia couldn’t get a hold of this fake hotel. Jeeeeee I wonder why ? This place is a sham without a doubt and I cannot believe Expedia partners with them. Judging by the photos Expedia provided, you can see it use to be an Inn, well kept and probably professionally managed. Not anymore. I also will not be using Expedia ever again. I trusted them. Huuuuge let down. This place hands down is for someone to stay so they can A do drugs, B spend the night with a prostitute C sex traffic people of D all of the above. I have never been to a more sketchy place. I felt super unsafe. Thanks Expedia!
Commentaires de Gestion de l’hôtel
14 juill. 2022 par David , Gestion de l’hôtel
This guest never paid us a penny. She claimed the sheets weren’t clean, but my housekeepers had cleaned them earlier in the day and even went back and changed them again. This is the type of (guest) any hotel should avoid like the plague. We stay 95% booked all the time. If her words were remotely true we wouldn’t have so much continuous business with many return guests year after year.
par un voyageur
Publié le 24 juin 2022 sur Expedia
Commentaires de Gestion de l’hôtel
10 juill. 2023 par David, Gestion de l’hôtel
Thanks for your review.
par un voyageur
Publié le 11 déc. 2021 sur Expedia
Based on rate and location ok it was clean but was an older unit lack of outside lighting they reached out before arrival and gave password for internet along with building access good communications
Commentaires de Gestion de l’hôtel
10 juill. 2023 par David, Gestion de l’hôtel
Thanks for your review.
