Ratings based on 927 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 29, 2024 on Expedia
The Staff Was Very Pleasant At The Front Desk.
by A traveller
Posted Feb. 27, 2024 on Hotels
by A traveller
Posted Feb. 26, 2024 on Expedia
by A traveller
Posted Feb. 25, 2024 on Expedia
by A traveller
Posted Feb. 24, 2024 on Expedia
I would rate a 3.5 star hotel. Very good, affordable. Stayed for a one night trip. Worked out perfectly.
by A traveller
Posted Feb. 19, 2024 on Expedia
by A traveller
Posted Feb. 17, 2024 on Expedia
Checked in at 11:00 pm and the heat in my room was not working (38 degrees outside). 64 degrees in my room. Called the front desk and was told someone would be coming to check my thermostat. 1 hour later no one has showed up so I got dressed and went down to the from desk. Finally found someone to help. Heat came on and when I woke up them next morning it was 85 degrees in my room. When checking out front desk gave my a number and name of a manager to call about a discount for my issues. Called her 4 times and left messages with no return call. I was told 3 times by other employees that she was in her office when I called. Terrible customer service !!
by A traveller
Posted Feb. 2, 2024 on Hotels
Light bulbs missing in lamp, no ice on each floor and curtains messed up couldn’t close it
Comment from Hotel Management
Feb. 5, 2024 by Charnita, Hotel Management
I want to start with an apology as our goal is to have every guest have a stay that is comfortable, enjoyable and filled with the Spirit of Hospitality that Hilton is known for worldwide. Thank you again for your honest feedback as we do want to get better.
by A traveller from Raleigh
Posted Jan. 30, 2024 on Expedia
The property was well maintained and clean. The wait staff in the bar area was okay but not very attentive. there was NO staff at the breakfast hour. Finally, someone walked in and checked the trays and serving dishes, but the coffee urn was empty and was never replenished. Had I chosen I could have walked out and never paid, because no one came by and checked.
by A traveller
Posted Jan. 22, 2024 on Hotels
