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Hezen Cave Hotel

4.5-star luxury guest house near Goreme Open Air Museum

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Photo gallery for Hezen Cave Hotel

Breakfast served
Family Suite
Superior Suite | Living area
Superior Suite
Family Suite

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Esentepe Mah. Tahir Bey sok. No 87, Ortahisar, Ürgüp, Nevsehir, 50400
  • Place, Göreme National Park
    ‪1 min walk‬
  • Place, Hallacdere Monastery
    ‪3 min walk‬
  • Place, Ortahisar Castle
    ‪5 min walk‬
  • Airport, Nevsehir (NAV-Cappadocia)
    ‪44 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

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About the area

Ürgüp

In historical district.Within a 5-minute walk of this Ürgüp guesthouse, you'll find Göreme National Park and Hallacdere Monastery. Manzara ve Kültür Park and Ortahisar Castle are also within half a mile (1 km).
View more Guest houses in ÜrgüpOpens in a new window

What's nearby

  • Göreme National Park - 1 min walk - 0.0 km
  • Hallacdere Monastery - 3 min walk - 0.3 km
  • Manzara ve Kültür Park - 3 min walk - 0.3 km
  • Ortahisar Castle - 5 min walk - 0.5 km
  • Pancarlik Valley - 17 min walk - 1.4 km

Getting around

  • Incesu Station - 43 min drive
  • Nevsehir (NAV-Cappadocia) - 44 min drive

Restaurants

  • ‪Lavanta Panaroma - ‬13 min walk
  • ‪Ramada Cappadocia - ‬19 min walk
  • ‪Ocakbaşı Aydede Resturant - ‬12 min walk
  • ‪Dede Efendi Kaya Restaurant - ‬18 min walk
  • ‪Narin Restaurant - ‬7 min walk

About this property

Hezen Cave Hotel

4.5-star luxury guest house near Goreme Open Air Museum
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A library, a terrace, and an arcade/game room are also featured at the luxury Hezen Cave Hotel. An area shuttle within 2 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available.

This Art Deco Ürgüp guesthouse is smoke free.

  • 15 guestrooms or units
  • 3 levels
  • 3 buildings
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hezen Cave Hotel offers 15 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 2 km
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TRY 300.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 25 per person (one way)
  • Rollaway bed fee: TRY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 20371

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hezen Cave Hotel Nevsehir
Hezen Cave Nevsehir
Hezen Cave Hotel Urgup
Hezen Cave Urgup
Hezen Cave Hotel Ürgüp
Hezen Cave Hotel Guesthouse
Hezen Cave Hotel Guesthouse Ürgüp

Hezen Cave Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 132 out of 144 reviews
Rating 8 - Good. 9 out of 144 reviews
Rating 6 - Okay. 1 out of 144 reviews
Rating 4 - Poor. 1 out of 144 reviews
Rating 2 - Terrible. 1 out of 144 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Yacine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and views from the property
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than a stay, it's an experience.

Words cannot express what a wonderful place this is! As fellow hoteliers, the amount of care, hard work and meticulous attention to detail that went into creating every aspect was not lost on us. Rooms are all spacious and absolutely beautiful. Food is delicious. Service is warm and personable. The experience you have here far exceeds the price point. We stayed 4 nights but could have easily stayed a week. Book it. You won't be disappointed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel and excellent service
Stayed 2 nights in Sep 2025

10/10 Excellent

Saket

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best part of our trip!

We absolutely loved this hotel. It was away from the crowded conditions in Goleme but still situated amongst caves and with a beautiful view of a cave castle within walking distance. The room was comfortable, the restaurant had great food and the staff were very helpful. Loved it!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this cave hotel was an unforgettable experience! From the moment we arrived, we were blown away by the stunning views, warm hospitality, and the unique charm of the cave rooms. The architecture beautifully blends tradition with comfort – our room was cozy, spotless, and full of character, with modern amenities and thoughtful touches throughout. The staff went above and beyond to make us feel welcome, offering great recommendations and helping us arrange balloon rides, tours, and transportation. Breakfast was a daily treat – fresh, generous, and served with breathtaking views. The location was perfect: quiet and peaceful, yet close to all the main sights. This hotel made our Cappadocia experience extra special. We can’t wait to return and wouldn’t hesitate to recommend it to anyone visiting the region. Five stars without a doubt!
Stayed 3 nights in Jul 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent view and nice staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Jaime

Stayed 3 nights in May 2025

10/10 Excellent

Imran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Steven

Travelled with partner
Liked: Amenities
Very comfortable room and friendly and helpful staff.
Stayed 4 nights in May 2025

10/10 Excellent

Tai Hsuan

Travelled with group
Lovely!
Stayed 3 nights in Mar 2025

10/10 Excellent

Kinza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at this hotel. We arrived late in the evening and we were still offered beverages and given cookies when we were shown to our room. The weather was quite chellenging during our stay. The hotel worked tirelessly to get us scheduled and re-scheduled on several activites. They did a wonderful job of scheduling a private camel safari, a private ATV tour and balloon rides. Our experiences on all 3 were amazing! My son had a birthday on a night we ate at their excellant restaraunt. I asked for a good dessert suggestion. Instead, they went out and bought a cake from a local bakery. It was one of the best displays of service I have ever seen. This hotel has beautiful views and was near by all of the attractions while being a little bit outside the crowded tourist area. Our room was wonderful and housekeeping was very good as well. I would love to stay here again!
Stayed 3 nights in Mar 2025

10/10 Excellent

leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious hotel, outstanding staff, great views

My first interaction with the Hezen Cave Hotel came after the booking and my messaging with Mehmet the Manager of the hotel he was extremely helpful in answering all my queries, and he helped organise a shuttle car service for when I landed at the Nevsehir airport, to provisionally book a balloon ride for me. The conversations made me feel confident that I had made the right choice in booking the Hezen Cave for my stay, I had decided to spend the 7 days of my entire trip in the region to rest, relax and explore the region of Cappadocia and find out more about Turkish culture on my first trip to Turkey as a solo female traveller. The area of Ortahisa and the Hezen Cave Hotel and its people proved to be an excellent choice for me. I was so impressed with the attention to detail of the hotel, the owners have created such a luxurious space, the interior is beautifully designed and the ambience is one of comfort and ease. The room I stayed in was described as standard, however, there was nothing standard about the room! it was gorgeous, from the hammam-style bathroom, the small private terrace, to the cave interior, I slept so well, and it was lovely to wake up in lovely surroundings. The staff was so hospitable, such a great group of people who were so kind and welcoming, who provided service with a smile, and they were constantly ensuring that all was well with me, I will remember their warmth for a long time – though I am planning a return trip!
Stayed 7 nights in Mar 2025

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities
The cave hotel experience was just so cool. Hakan and his staff were attentive and very hospitable during our entire stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Hermoso hotel, la gente muy amable. Todo excelente !
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaizing people. Very Nice and recommended a lot to visit in the area
Stayed 1 night in Sep 2024

10/10 Excellent

Salamat

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous cave hotel. highly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Francia, Kenner

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended. Friendly and welcoming. Resturant was very good! Great views and the town is nice and quiet.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexandria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made our reservation very last minute as the hotel we had initially booked did not match the photos that were posted online. On arriving at the hotel, we explained why we made the reservation 30 minutes ago and told the manager that we were aware of how early we were at 9:30 am and checkout starts at 2:00 pm, requesting him if we could just drop off our bags. He kindly told us not to stress and that he would see what he could do, and very graciously told us to enjoy a complimentary breakfast – which was very much needed after 8 hours of travelling. The breakfast was delicious, and the hospitality was impeccable. The manager was also kind enough to upgrade our room to a suite and we were able to check in at 10:00 am. 5 minutes after checking in a female staff member accompanied by a male staff member dropped by to offer us a complimentary bottle of wine to de-stress. I liked that the hotel had put thought into sending a female staff member as we were 2 girls travelling together. It was much appreciated! Overall the stay and hospitality were so fantastic and welcome after our difficult time in Istanbul that my friend and I debated extending the trip to relax further, which we were unable to due to the nature of our further bookings. Highly recommend Hezen Cave and I will be suggesting the property to all my friends and colleagues that will be going to Cappadocia!
Stayed 2 nights in Sep 2024

10/10 Excellent

Esmail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, quiet and peaceful. Great decor and very homely. Staff were friendly and polite. Amazing views.
Stayed 2 nights in Aug 2024

10/10 Excellent

ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and knowledgable staff with very unique hotel ambiance.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bharat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing with exceptional staff who go above and beyond to ensure a great stay. The owners are very accommodating, always attentive to guests' needs and requests. The rooms are clean and comfortable, the amenities are top-notch, and the atmosphere is welcoming. Whether you're here for business or leisure, you'll feel right at home. Highly recommend for an outstanding experience.
Stayed 2 nights in Jun 2024