Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
4,7 Service et personnel
5,0 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 juin 2023 sur Hotels
Stayed for a few days, amazing holiday in every aspect. The property and Reserve are great, the staff are amazing. Next visit already booked ….
par un voyageur
Not 5-star quality
Publié le 3 janv. 2021 sur HotelsManagement neglected to apply Covid-19 regulations on the use of alcohol. Grouping of 4 visitors (plus baby) brought alcohol on terrain and consumed it at swimming pool as well as at dinner. Not acceptable and consistent with national regulations.
Finer attention to maintenance can be paid e.g opening of blinds in room, dimming of lights, etc.
Commentaires de Gestion de l’hôtel
8 janv. 2021 par Manager, Gestion de l’hôtel
Thank you for your feedback and comments. To state on an International Booking platform that we do not comply to Covid -19 regulations on the use of alcohol is a very irresponsible and unprofessional statement! We, management and staff, do not have the legal right to search the luggage of arriving guests to determine if alcohol are brought onto the premises.
WE DID NOT SELL ANY ALCOHOL AT OUR ESTABLISMENT
I might add that empty liquor bottles were found in numerous rooms, during your stay at the Lodge.
Some of our guests were seen removing liquor from their private vehicles on arrival at the Reserve.
Pity you could not discuss this with Management
par un voyageur
Publié le 7 oct. 2018 sur Hotels
