Note fondée sur 134 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 févr. 2024 sur Expedia
スタッフの対応が大変良い。
全体的に設備が古い。
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Avinash Deshmukh, Gestion de l’hôtel
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. We truly appreciate your comments on the staff response levels. We have noted your feedback on the reported inconvenience shared by you and will endeavour to ensure a better experience.It is always our endeavor to create a memorable experience and offer our discerning guests indigenous, luxury experiences through our commitment to quality service.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
par un voyageur de Huntersville
Publié le 24 févr. 2024 sur Expedia
Rooms are very dated and smelled bad
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Avinash Deshmukh, Gestion de l’hôtel
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. We have noted your feedback on the reported inconvenience shared by you and will endeavour to ensure a better experience.It is always our endeavor to create a memorable experience and offer our discerning guests indigenous, luxury experiences through our commitment to quality service.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
par un voyageur
Publié le 23 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Avinash Deshmukh, Gestion de l’hôtel
Dear Guest,Namaste!We have noted your feedback and It would be helpful if you could share more details for us to be able to address the concern.Assuring you our best services at all times!Responsibly yours,Avinash DeshmukhGeneral Manager
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Avinash Deshmukh, Gestion de l’hôtel
Dear Guest,Thank you for your rating on Expedia.Responsibly yours, Avinash DeshmukhGeneral Manager
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Property was ok
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Avinash Deshmukh, Gestion de l’hôtel
Dear Guest,Namaste!Thank you for your rating on ExpediaResponsibly yours, Avinash DeshmukhGeneral Manager
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Extremely disappointed. The hotel needs urgent refurbishment. Service is poor and the management needs to take this on board .
Good location and lovely old building which needs attention
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Avinash Deshmukh, Gestion de l’hôtel
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. We sincerely regret the reported inconveniences that you have highlighted. The feedback is indeed concerning and without offering any justifications, we would like to request you to treat this as an aberration and not representative of our usual standards. Assuring you that necessary corrective steps have been initiated and we will strive to ensure a superlative experience on your next visit.Your feedback is greatly appreciated and will certainly help us in our quest for enhancing service quality.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
par un voyageur
A great 5 Star Hotel
Publié le 13 févr. 2024 sur HotelsA great 5 star hotel in Vadodara fantastic housekeeping, reception and management staff in particular Ms Seema who went out of her way to assist us which made us extend our stay for further 5 nights.
Would definitely stay again in this hotel on our future visits to Vadodara
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Avinash Deshmukh, Gestion de l’hôtel
Dear Guest, Namaste!We thank you for sharing your valued feedback on your experience. We endeavor to inculcate in our team a culture of caring and I am happy to read that the team rose to the occasion. I would like to thank you for your appreciation for Seema. She was delighted to hear your appreciation.Your feedback is appreciated and will certainly help us in our quest for enhancing Service Quality.Assuring our best services at all times!Responsibly yours, Avinash DeshmukhGeneral Manager
par un voyageur de Bartlett
Publié le 11 févr. 2024 sur Expedia
Everything was so good except
BATHROOM FACILITIES NEED TO UPGRADE
IT WAS VERY ROUGH WHILE TAKING SHOWER
THANKS
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Avinash Deshmukh, Gestion de l’hôtel
Dear Mr. Hitesh Doshi,Namaste!Thank you for taking the time to post your valuable comments. It is a pleasure to read your comments and to note that the services of the hotel lived up to your expectations. We noted your feedback pertaining to bathroom. Assuring you that necessary corrective steps have been initiated and we will strive to ensure a superlative experience on your next visit.Your feedback is greatly appreciated and will certainly help us in our quest for enhancing service quality.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
par un voyageur
Publié le 31 janv. 2024 sur Expedia
Thank you for a wonderful stay at the hotel. A BIG THANK YOU to all the staff for their help and friendly greetings everytime we entered the hotel.
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Avinash Deshmukh, Gestion de l’hôtel
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. It is a pleasure to read your comments and to note that the services of the hotel lived up to your expectations. Your feedback is greatly appreciated and will certainly help us in our quest for enhancing service quality.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
par un voyageur
Publié le 28 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 janv. 2024 par Avinash Deshmukh, Gestion de l’hôtel
Dear Guest,Namaste!Thank you for your rating on ExpediaResponsibly yours, Avinash DeshmukhGeneral Manager
