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Casa Narau

2.0 star property
Hotel near Cenote Zaci in Valladolid

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Photo gallery for Casa Narau

Standard Room | Bathroom
Superior Room | Bathroom
Reception
Front of property
Traditional Room, City View | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
C. 39 Santa Ana, Valladolid, YUC, 97782
  • Place, Cenote Zaci
    ‪3 min walk‬
  • Place, Cathedral of San Gervasio
    ‪9 min walk‬
  • Place, Calzada de los Frailes
    ‪14 min walk‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room

Classic Room

Classic Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Traditional Room, City View

Traditional Room, City View

Traditional Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

Valladolid

In Valladolid .You'll find Cenote Zaci and Casa de los Venados within a 15-minute walk of this Valladolid hotel. Cathedral of San Gervasio and Calzada de los Frailes are also within 2 miles (3 km).

What's nearby

  • Cenote Zaci - 3 min walk - 0.3 km
  • Casa de los Venados - 8 min walk - 0.7 km
  • Valladolid Municipal Palace - 8 min walk - 0.7 km
  • Cathedral of San Gervasio - 9 min walk - 0.8 km
  • Calzada de los Frailes - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 111 min drive

Restaurants

  • ‪Taquerito El Gavilan Blanco - ‬2 min walk
  • ‪La Joyita - ‬7 min walk
  • ‪Carolin Cacao Cafe Y Gelato - ‬4 min walk
  • ‪Pak'al Fresh Cuisine - ‬1 min walk
  • ‪Restaurante cenote Zací - ‬5 min walk

About this property

Casa Narau

Hotel near Cenote Zaci in Valladolid
WiFi is free in public spaces. Self parking is free.
  • 6 guestrooms or units
  • Front desk (24 hours)
Casa Narau offers 6 accommodations. 43-inch Smart televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

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4.5 out of 5, Wonderful, 176 reviews
The price is CA $58
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includes taxes & fees
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Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site

Accessibility

  • No elevator

Room amenities

Entertainment

  • 43-inch smart TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Casa Narau Hotel

Casa Narau Valladolid

Casa Narau Hotel Valladolid

Frequently asked questions

How close is Casa Narau to the airport?

Casa Narau is 97.2 mi (111-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Casa Narau?

As of May 29, 2026, prices found for a 1-night stay for 2 adults at Casa Narau on May 30, 2026 start from CA $86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Casa Narau have an airport shuttle?

Airport shuttle services are not available at Casa Narau.

Does Casa Narau offer free breakfast?

Casa Narau does not offer free breakfast.

Is there a casino at Casa Narau?

No, there is no casino at this hotel.

What time is check-in at Casa Narau?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Casa Narau?

This hotel offers free self parking.

Does Casa Narau have a pool?

Casa Narau does not have a pool.

Does Casa Narau have a spa?

There are no spa services available at this hotel.

How close is Casa Narau to downtown Valladolid?

Casa Narau is 0.4 mi away from Valladolid.

Casa Narau Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 13 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ulises

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean room.
Stayed 1 night in Feb 2026

4/10 Poor

John

Disliked: Amenities
We booked Casa Narau based on its 9.8 rating on Hotels.com. This review reflects the overall stay experience, not just cleanliness or individual amenities. The most significant issue was noise. Traffic, trucks, taxis, and music were clearly audible late at night and again in the morning. The level of outside noise made consistent, restful sleep impossible. The second major issue was the absence of coffee. There was no coffee in the room, no coffee in the lobby, and none available for purchase. Having to get dressed to go out and get a cup of coffee is unacceptable. The room itself was modern, clean, and spacious, and the bed was comfortable. However, several maintenance and execution details were lacking. The rainforest shower head was clogged and sprayed water inconsistently. Shower dispensers were unlabeled and only one was filled. The soap dispenser at the sink was broken and dropped down when used. At check-in, guests are provided with a detailed list of rules, including a 50% charge if not present at the front desk at 11:00 a.m., with room entry by 1:00 p.m., which set a very poor first impression. Based on these factors, the experience did not align with a near-perfect rating.
Stayed 2 nights in Feb 2026

10/10 Excellent

Samuel

Stayed 2 nights in Jan 2026

10/10 Excellent

aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice clean rooms. friendly staff. Perfect location
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service. So friendly leading up to the arrival. The room is massive with two balcony’s. Plenty of parking out front. Modern and lovely, will certainly stay again when we come back.
Stayed 1 night in Jan 2026

10/10 Excellent

Josue

Stayed 3 nights in Oct 2025

10/10 Excellent

Andrés

Stayed 1 night in Jan 2026

10/10 Excellent

Irai

Liked: Cleanliness, staff & service, amenities
Habitación super confortable, muy amplia y moderna, muy bien ubicado
Stayed 1 night in Jan 2026

10/10 Excellent

Azucena

Liked: Cleanliness, staff & service, amenities
El dueño muy amable Habitación limpia y muy amplia
Stayed 1 night in Jan 2026

10/10 Excellent

Maria José

Travelled with partner
Liked: Cleanliness, property conditions & facilities
La habitación impecable, super limpia y espaciosa, el personal muy amable. Tiene una cafetería donde todo es muy rico
Stayed 1 night in Dec 2025

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Unterkunft, zentral gelegen, mega modern und sehr große Zimmer
Stayed 1 night in Apr 2025

10/10 Excellent

Irai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025