Ratings based on 213 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 14, 2024 on Expedia
Excellent
by A traveller from San Juan
Posted Jan. 13, 2024 on Expedia
Great location, easy access and parking. Comfortable rooms!
by A traveller
I Always stay at ELE Enara
Posted Nov. 1, 2023 on HotelsI go to Valladolid at least once a year and I always stay at this hotel. It is very centrally located and near a bus stop. The staff has always been friendly and helpful.
by A traveller
Posted Sep. 25, 2023 on Hotels
by A traveller
Posted Sep. 20, 2023 on Hotels
Liked the breakfast buffet.
Room was sparse but clean
by A traveller
Lovely central hotel.
Posted Sep. 1, 2023 on HotelsGreat hotel. Very comfortable. Difficult to access by car. Almost impossible to find the car park.
by A traveller
Posted Aug. 31, 2023 on Expedia
The manager is a conceited person with no respect for people's complaints. When trying to communicate with him about the noisy atmosphere he became defensive and abrupt. I was blatant enough to tell him that the place was a mierrda
Comment from Hotel Management
Sep. 3, 2023 by Dirección, Hotel Management
El cliente demostró en todo momento que buscaba cualquier excusa para conseguir un descuento. Forzó mediante una extraordinaria mala educación a todo el personal de recepción para tratar que le respondieran mal y así poder hacer una queja formal. Se quejaba de ruidos en una habitación contigua que resultó estar ocupada por una pareja mayor y que no hacían ruido ninguno.Sospechamos que, o bien es una persona con las facultades mentales perturbadas o estaba buscando desde su llegada un descuento sin justificación objetiva. De hecho, cuando se le propuso cambiar a una habitación más tranquila, lo rechazó porque dijo que solo aceptaría un descuento.
by A traveller
Posted Aug. 3, 2023 on Expedia
Wonderful staff who were incredibly welcoming and helpful, I’d definitely recommend this hotel to anyone staying in Valladolid
by A traveller
Good quality in the hotel and standards of service
Posted Jul. 5, 2023 on HotelsTerrible information about how to find the hotel by car and its weird directions to the parking . This needs severe , proper information.
by A traveller
Everything you need.
Posted May 31, 2023 on HotelsWe have stayed here before and as before the staff are very pleasant and helpful. The hotel is very central to everything. It’s clean and comfortable. We would stay here again.
