Ratings based on 916 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 5, 2024
Calidad
Comment from Hotel Management
Apr. 5, 2024 by Hotel Boutique , Hotel Management
¡Nos alegra enormemente recibir tu calificación perfecta y leer tu elogioso comentario sobre tu experiencia en nuestro hotel! En nombre de todo nuestro equipo, te agradecemos sinceramente por compartir tu opinión.Nos enorgullece saber que pudimos cumplir con tus expectativas y brindarte una estancia memorable. La calidad es un aspecto fundamental en todo lo que hacemos, desde nuestras instalaciones hasta nuestro servicio al cliente, y es gratificante escuchar que lo notaste y lo valoraste durante tu visita.Tu satisfacción es nuestra máxima prioridad, y nos complace saber que logramos superar tus expectativas en todos los aspectos. Estamos comprometidos a mantener los más altos estándares de calidad en todo momento y a seguir mejorando para garantizar que cada huésped tenga una experiencia excepcional con nosotros.Esperamos tener el placer de recibirte nuevamente en un futuro próximo. Si hay algo más en lo que podamos ayudarte o si tienes alguna solicitud especial para tu próxima estancia, no dudes en ponerte en contacto con nosotros directamente.¡Gracias una vez más por elegir nuestro hotel y por compartir tu experiencia tan positiva!
by A traveller
Posted Jan. 28, 2024 on Expedia
It was great !!
Comment from Hotel Management
Feb. 2, 2024 by Hotel Boutique , Hotel Management
Gracias Oscar por tu estancia con nosotros.
by A traveller
Posted Jan. 14, 2024 on Expedia
Comment from Hotel Management
Jan. 24, 2024 by Hotel Boutique , Hotel Management
Gracias por estar con nosotros !!!
by A traveller
Posted Jan. 8, 2024 on Expedia
Great
Comment from Hotel Management
Jan. 11, 2024 by Hotel Boutique , Hotel Management
Loren! gracias por visitarnos.
by A traveller
Posted Jan. 3, 2024 on Expedia
Different room feom the pictures...
Comment from Hotel Management
Jan. 3, 2024 by Hotel Boutique , Hotel Management
We apologize for any discrepancy between the room you received and the pictures. Our goal is to provide accurate representations of our accommodations, and we're sorry if your experience didn't meet those expectations.Please let us know the specific details of the differences you noticed, so we can investigate and address the issue accordingly. Your feedback is important to us, and we want to ensure that all our guests have a positive and accurate representation of our facilities.If there's anything we can do to make your current stay more comfortable or if you have any concerns, please feel free to reach out to our front desk or guest services. We appreciate your understanding and the opportunity to make things right.
by A traveller
Posted Dec. 30, 2023 on Expedia
Comment from Hotel Management
Jan. 3, 2024 by Hotel Boutique , Hotel Management
Buenos dias, Marc uno de nustros companerosse pondra encontacto con usted, para ver como podemos mejor las experiendias.
by A traveller
Posted Dec. 29, 2023 on Expedia
booked because of Hottub but it was cold and then the fire pits were not able to be turned on because of issues so I do not recommend this property in the winter
Comment from Hotel Management
Jan. 3, 2024 by Hotel Boutique , Hotel Management
We sincerely apologize for any inconvenience you experienced during your stay, especially regarding the hot tub and fire pits. We understand the importance of these amenities in enhancing your overall experience, and we regret that they were not up to your expectations due to unforeseen issues.Our team is committed to addressing and resolving such issues promptly. Your feedback is valuable, and we appreciate you bringing it to our attention. If there's anything we can do to make it right or if you have any specific suggestions on how we can improve, please feel free to share. We strive to provide a comfortable and enjoyable stay for all our guests, and your input helps us enhance our services.Thank you for choosing our property, and we hope you might consider giving us another opportunity to exceed your expectations in the future. If there's anything we can do to assist you further, please don't hesitate to reach out.
by A traveller from Wildomar
Posted Dec. 29, 2023 on Expedia
9
Comment from Hotel Management
Jan. 3, 2024 by Hotel Boutique , Hotel Management
Gracias Juan por elegirnos
by A traveller
Posted Dec. 28, 2023 on Expedia
Comment from Hotel Management
Feb. 2, 2024 by Hotel Boutique , Hotel Management
Gracias por tu preferencia Monica.
by A traveller
Posted Dec. 26, 2023 on Expedia
Appreciate the hospitality and great staff service!
Comment from Hotel Management
Jan. 3, 2024 by Hotel Boutique , Hotel Management
We're delighted to hear that you enjoyed our hospitality and experienced great service from our staff! Thank you for taking the time to share your positive feedback. Our team strives to provide excellent service, and it's always rewarding to know that our efforts are appreciated. If there's anything specific you loved or any suggestions for improvement, we'd love to hear more. We look forward to welcoming you back in the future!
