Hilton Vancouver Metrotown

4.0 star property
4-star eco-certified hotel near Metropolis at Metrotown

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Photo gallery for Hilton Vancouver Metrotown

Exterior
Lobby
1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
Breakfast, lunch, dinner served; American cuisine
Suite, 1 King Bed with Sofa bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • 24/7 front desk
  • Gym

Explore the area

View in a map
6083 McKay Ave, Burnaby, BC, V5H2W7
  • Metropolis at Metrotown
    ‪3 min walk‬
  • BC Place Stadium
    ‪15 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪16 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

Deluxe Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(18 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room (Parlor)

  • Sleeps 4
  • 1 Double Sofa Bed

Suite, 1 Bedroom, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Club Lounge Access

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

1 King Mobility Accessible W/ Roll in Shower

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Queen Beds, Club Lounge Access

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(29 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Club Lounge Access

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Burnaby

Metrotown stay.With a stay at this Metrotown hotel, you'll be within half a mile (1 km) of Metropolis at Metrotown and 9 miles (15 km) of BC Place Stadium. Also within 9 miles (15 km) are Rogers Arena and Canada Place Cruise Ship Terminal.

What's nearby

  • Metropolis at Metrotown - 3 min walk - 0.3 km
  • BC Place Stadium - 15 min drive - 10.7 km
  • Rogers Arena - 15 min drive - 10.7 km
  • Canada Place Cruise Ship Terminal - 16 min drive - 12.0 km
  • Vancouver Convention Centre - 16 min drive - 12.0 km

Getting around

  • Metrotown Station - 5 min walk
  • Vancouver Rocky Mountaineer Station - 13 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪Cactus Club Cafe - ‬2 min walk
  • ‪Marble House Eatery - ‬2 min walk
  • ‪HEYTEA - ‬2 min walk
  • ‪Shiny Tea - ‬2 min walk
  • ‪Earls - ‬2 min walk

About this property

Hilton Vancouver Metrotown

4-star eco-certified hotel near Metropolis at Metrotown
Hilton Vancouver Metrotown offers its guests a children's pool, an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15419 square feet (1432 square meters) and includes a conference center. A terrace, multilingual staff, and concierge services are also featured at the eco-certified Hilton Vancouver Metrotown. For a fee, parking is available.

This 4-star Burnaby hotel is smoke free.

  • 283 guestrooms or units
  • 18 levels
  • 15419 sq ft of conference space
  • 1432 sq m of conference space
  • Built in 1999
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Vancouver Metrotown offers 283 accommodations with safes and coffee/tea makers. Beds feature down comforters. 55-inch LCD televisions come with digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 22 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 33 for adults and CAD 22 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 55.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 33 for adults and CAD 22 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Covered self parking fee: CAD 22.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 30.00 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Free WiFi in public areas has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Hilton Vancouver Metrotown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1010 reviews
Rating 8 - Good. 263 out of 1010 reviews
Rating 6 - Okay. 98 out of 1010 reviews
Rating 4 - Poor. 41 out of 1010 reviews
Rating 2 - Terrible. 40 out of 1010 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Selva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 4 nights in Jun 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
it is clean and accessible to all types of stores
Stayed 1 night in Jun 2025

10/10 Excellent

Himanshu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, nice location with lots of shopping and restaurants.
Stayed 2 nights in Jun 2025

8/10 Good

Stacey

Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Mei Yee

Disliked: Property conditions & facilities
The property is getting old. It’s seems many people in and out.
Stayed 5 nights in Jun 2025

10/10 Excellent

Ryan

Stayed 1 night in Jun 2025

10/10 Excellent

Galicano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay here. Rachelle at the front desk was amazing!!
Stayed 2 nights in Jun 2025

8/10 Good

Marita

Liked: Cleanliness, amenities, property conditions & facilities
If you like tea, it is difficult to make because the machine is used for coffee so it tastes like coffee. If you like baths, forget it, there are only showers, and the curtain does not prevent water getting all over the floor. If you have trouble seeing, the lighting is terrible, especially in the bathroom.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, updated rooms and great service!
Stayed 3 nights in May 2025

10/10 Excellent

Riyaz Ebrahim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service, clean property
Stayed 2 nights in Jun 2025

8/10 Good

Samantha

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, professional staff
Stayed 1 night in Jun 2025

10/10 Excellent

Rahiel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Customer service and the room is clean
Stayed 5 nights in May 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was cool
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very clean quite rooms
Stayed 3 nights in May 2025

10/10 Excellent

Margaret, Sidney

Travelled with family
Liked: Amenities
Everything was as it was on the website. Nice to have room service that didn’t come in a paper bag and take out containers. And large TV’s. So great. Beds were super comfortable as well
Stayed 2 nights in May 2025

8/10 Good

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in May 2025

8/10 Good

Jeoffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to all stores and restaurants. doesn’t smell smoke or old. Except cups for coffee were not supplied and beddings and towels were not sure they were new or changed. Although it was tidy when we entered into the room but when we started using them the beddings didn’t smell fresh but used. Too late to asked for change. Probably the cleaner forgot to scout the corners of every inch of the place because there was a c$5 tip left prior to us. That’s why I doubted if the room was really cleaned and beddings and linens were changed or new!
Stayed 1 night in May 2025

10/10 Excellent

Rosalinda Magadia

Stayed 4 nights in May 2025

10/10 Excellent

Tammy, Indian Trail

Liked: Cleanliness, amenities, property conditions & facilities
After we got here we were concerned we were a bit far from downtown. However this area is a great little city of its own. A lot of great restaurants nearby and within waking distance. A grocery was near by as well. The SkyTrain was within a few blocks and it was very convenient to get downtown and to the waterfront.
Stayed 1 night in May 2025

8/10 Good

Luis, Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Debra

Stayed 2 nights in Apr 2025

8/10 Good

Queenie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Rob

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Might try another spot next trip

Was disappointed that the hottubs were closed .breakfast is too expensive .
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, parking was a bit tight with an suv but once there no need for a vehicle
Stayed 2 nights in May 2025