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Pan Pacific Vancouver

4.5 star property
Hotel near Canada Place Cruise Ship Terminal, connected to the convention center in Vancouver

Choose dates to view prices

Photo gallery for Pan Pacific Vancouver

Exterior
Outdoor wedding area
Lounge
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Panoramic Room, Harbour View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
999 Canada Pl, Vancouver, BC, V6C3B5
  • Place, Canada Place
    ‪1 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪1 min walk‬
  • Place, Granville Street
    ‪3 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Harbor View

Suite, 1 King Bed, Harbour View

Suite, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(4 reviews)
  • 82 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, Harbor View

Panoramic Room, Harbour View

Panoramic Room, Harbor View

9.0 out of 10
Wonderful
(12 reviews)
  • 49 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Pacific Club, Deluxe Room, 1 King Bed , City View

Pacific Club, Deluxe Room, 1 King Bed , City View

Pacific Club, Deluxe Room, 1 King Bed , City View

9.6 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbor View

Deluxe Room, 1 King Bed, Harbour View

Deluxe Room, 1 King Bed, Harbor View

9.4 out of 10
Exceptional
(133 reviews)
  • 32 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Harbor View

Premier Room, 2 Double Beds, Harbour View

Premier Room, 2 Double Beds, Harbor View

9.6 out of 10
Exceptional
(58 reviews)
  • 42 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Pacific Club, Deluxe Room, 1 King Bed, Harbor View

Pacific Club, Deluxe Room, 1 King Bed, Harbor View

Pacific Club, Deluxe Room, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club, Suite, 1 King Bed with Sofa bed, City View

Pacific Club, Suite, 1 King Bed with Sofa bed, City View | Living area

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(1 review)
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pacific Club, Deluxe Room, 2 Double Beds, City View

Pacific Club, Deluxe Room, 2 Double Beds, City View

Pacific Club, Deluxe Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(12 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(26 reviews)
  • 42 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

9.2 out of 10
Wonderful
(217 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(167 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Harbor View

Deluxe Room, 2 Double Beds, Harbour View

Deluxe Room, 2 Double Beds, Harbor View

9.2 out of 10
Wonderful
(64 reviews)
  • 32 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

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About the area

Vancouver

Heart of Vancouver.A stay at this Downtown Vancouver hotel places you steps from Canada Place Cruise Ship Terminal and a 5-minute walk from Canada Place. Vancouver Waterfront and Robson Street are also within half a mile (1 km).

What's nearby

  • Canada Place - 1 min walk - 0.0 km
  • Vancouver Waterfront - 1 min walk - 0.0 km
  • Canada Place Cruise Ship Terminal - 1 min walk - 0.1 km
  • Granville Street - 3 min walk - 0.3 km
  • Vancouver Convention Centre - 3 min walk - 0.3 km

Getting around

  • Vancouver Waterfront Station - 5 min walk
  • Waterfront Metro Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 32 min drive

Restaurants

  • ‪A&W Restaurant - ‬3 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Miku Restaurant - ‬4 min walk
  • ‪Blenz Coffee - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Pan Pacific Vancouver

Hotel near Canada Place Cruise Ship Terminal, connected to the convention center in Vancouver
Pan Pacific Vancouver offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. A fitness center, a sauna, and spa services are also featured at the business-friendly Pan Pacific Vancouver. For a fee, parking is available.

This Vancouver hotel is smoke free.

  • 1 building
  • 503 guestrooms or units
  • 23 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 1986
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Pan Pacific Vancouver offers 503 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Spa Utopia has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Limo/town car service
  • Self parking on site (CAD 58 per night; includes in/out privileges)
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 52 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 52 per person
  • Fee for in-room wireless internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired internet: CAD 5.95 per night (rates may vary)
  • Fee for wired internet in public areas: CAD 5.95 per night (rates may vary)
  • Self parking fee: CAD 58 per night (in/out privileges)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 2 hours per day.

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Reviews

Pan Pacific Vancouver Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 4023 out of 5474 reviews
Rating 8 - Good. 866 out of 5474 reviews
Rating 6 - Okay. 338 out of 5474 reviews
Rating 4 - Poor. 154 out of 5474 reviews
Rating 2 - Terrible. 93 out of 5474 reviews

Reviews

8/10 Good

Jared

Clean room and view if the harbor incredible.
Stayed 2 nights in Nov 2025

10/10 Excellent

THANH, San Jose

Courteous staff and perfect location
Stayed 2 nights in Oct 2025

10/10 Excellent

JOSE, WALLA WALLA

Liked: Cleanliness, staff & service
Y
Stayed 1 night in Oct 2025

10/10 Excellent

Arely, North Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and easy access to downtown.
Stayed 1 night in Sep 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, lovely view!
Stayed 2 nights in Sep 2025

6/10 Okay

KELLY

Stayed 1 night in Sep 2025

8/10 Good

Israel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators were broken, only one was working very slow. and we were on the 22nd floor
Stayed 1 night in Aug 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities
There were only 2 out of 4 elevators working during our entire stay. Was definitely an inconvenience, especially on cruise days.
Stayed 3 nights in Sep 2025

10/10 Excellent

Vishal

Stayed 2 nights in Jul 2025

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice property but very crowded due to cruise ships. Also 2 of the 4 elevators weren't working so long wait lines for a very busy hotel with lots of traffic
Stayed 4 nights in Sep 2025

10/10 Excellent

Chu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 6 nights in Jul 2025

10/10 Excellent

W Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient to board a cruise
Stayed 1 night in Aug 2025

10/10 Excellent

Sudeep

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pan Pacific Vancouver is a stunning waterfront hotel with luxurious rooms, exceptional service, and unbeatable views. The professional, attentive staff go above and beyond. I highly recommend the Pan Pacific for its top-notch hospitality and beautiful setting. It's the perfect base to experience the best of Vancouver.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and contemporary hotel. Friendly staff. Only two elevators working, which meant long waits during busy times.
View of the harbour from 17th floor room
View of the harbour from our 17th floor room.
View of the harbour from our 17th floor room, with the Disney Wonder below us.
Night view of the harbour.
Stayed 4 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The mist magnificent hotel right on the waterfront and directly above the cruise terminal. The staff have been brilliantly attentive and using the club lounge has been do comfortable and convenient.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cierra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a wonderful day they upgraded our suite for free and we had the most amazing view
Stayed 1 night in Sep 2025

4/10 Poor

David

Travelled with family
Disliked: Property conditions & facilities

Prince of a location, pauper of a hotel.

This hotel claims to be a 5 star venue. 5 star venues shouldn't have only two working elevators, especially when one of the primary draws is the location to the cruise ship port terminal. My family stayed at this hotel both the day before our cruise and the day we returned, which was a week. During that entire time only two of the four elevators to the rooms were working. My room was on the 16th floor once and the 14th floor the second night so stairs with luggage isn't really an option. The rooms were fine, though our first room had a bit of a musty smell, which again, 5 star hotels shouldn't ever have that issue. The breakfast restaurant is wildly over priced and serves flavorless food. Somehow they made bacon bland. The location for cruise travelers can't be beaten but between the price and the elevators I can't recommend staying here unless you just want to tell people you have done so...
Stayed 1 night in Sep 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Great location from hullo ferry for overnight stay and a great hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Frank, Waxahachie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right next to cruise terminal. Friendly, helpful staff. Lots of walkable dining options close by.
Stayed 1 night in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the views, convenient to port, staff was ALL more than nice & accomidating!
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Amenities, property conditions & facilities
Everyone has been helpful & nice.
Stayed 1 night in Sep 2025

8/10 Good

Kristen

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room was huge, beautiful view. Now the cleanliness of the room is another story. They skipped vacuuming and the shower was definitely disgusting!
Stayed 1 night in Sep 2025

8/10 Good

Deborah Susan

Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025