4/10 Poor
Patricia D., Canada
24 Oct 2023
Liked: Cleanliness
Disappointing stay!
While driving 7 hours and still on the road, the host called to say she would like to move us to another property she had, that was 3 bedrooms but only 1 bathroom. We reluctantly agreed; however in the end, 5 adults was tight with 1 bathroom.
After driving for 9 hours, we arrived 4 hours after check-in and were told the place was not ready, and could we wait another 20 minutes before checking in. It was frustrating after the long day of travel, but we felt we had no choice at that point, as it was getting later in the day. The place however, was not ready for renters, with no towels available, no cutlery, no extra tissue in the washroom, and no TV. The host was accommodating with our requests; however, it was frustrating to have to deal with this.
We were also told that we would not receive any money back (because of only 1 bathroom, when we had paid for 2) as the new place was a brand new renovation.
We will not rent from this host again.
Patricia D.
Stayed 2 nights in Oct 2023