This property is not what is expected, my expectations were very high although coming from Cuba expectations should always be low, but being a new hotel recently remodeled in 2019 I thought it would be different. But the experience was horrible. The Cuban has no idea what is good treatment or customer service. The food in the buffet and specialty restaurants were a total disappointment. Bad quality, poor variety, bad presentation. I felt like being scammed. I do not understand the tourism that goes to Cuba because I sincerely will never return to this place. The only comment in favor would be the beach that is actually and very beautiful but Cuba does not have the infrastructure to do good tourism and do not strive for the client to leave satisfied.