Ratings based on 330 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 1, 2024 on Expedia
Pathetic buffet. Slow service
Comment from Hotel Management
Mar. 5, 2024 by Sincerely, Yadupati Singh Front Office Manager, Hotel Management
Dear Valued Guest,Greetings from Taj Ganges, Varanasi !Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with every stay. I greatly appreciate your comments about aspects of the hotel that need improvement.We deeply regret the inconvenience caused to you during your stay and assure you it is otherwise unlike the high standards of service we endeavour to maintain. Your feedback has been shared with the concerned departments and we shall definitely improve upon the shortcomings. We thank you once again and sincerely hope you give us another opportunity to wow you with our hospitality.
by A traveller from Secaucus
Posted Feb. 28, 2024 on Expedia
Comment from Hotel Management
Mar. 5, 2024 by Warm regards, Vishal Singh General Manager, Hotel Management
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Mar. 5, 2024 by Warm regards, Vishal Singh General Manager, Hotel Management
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.
by A traveller
Posted Feb. 16, 2024 on Hotels
Comment from Hotel Management
Mar. 5, 2024 by Warm regards, Vishal Singh General Manager, Hotel Management
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.
by A traveller
Gave 5 stars but probably more like 4 1/3
Posted Feb. 14, 2024 on HotelsOverall a very nice stay! Reception staff was pleasant, Rooms were kept nicely. Breakfast was very good.
My only complaint is the service in the breakfast restaurant was average. Had to ask multiple people for coffee, tea, cappuccino before anything would be brought to us. Did not receive our drinks until we were done earling.
Comment from Hotel Management
Mar. 5, 2024 by Warm regards, Vishal Singh General Manager, Hotel Management
Dear Guest,Greetings from Taj Ganges, Varanasi!Thank you for staying with us and giving us an opportunity to serve you at our hotel! We are glad that you enjoyed your overall stay. I understand that there were some short comings, we shall definitely work on them and improve.We look forward to welcoming you in future.
by A traveller
Posted Jan. 31, 2024 on Hotels
Comment from Hotel Management
Mar. 5, 2024 by Warm regards, Vishal Singh General Manager, Hotel Management
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.
by A traveller
Posted Jan. 12, 2024 on Expedia
Comment from Hotel Management
Jan. 16, 2024 by Warm regards, Vishal Singh General Manager, Hotel Management
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.
by A traveller
Posted Dec. 27, 2023 on Expedia
Comment from Hotel Management
Jan. 22, 2024 by Regards, Vishal Singh General Manager, Hotel Management
Dear Guest,Thank you for taking the time to post the review. My entire team is extremely delighted to know that you have enjoyed your stay at our hotel and this will definitely add on to our belief in continuing with our efforts to provide warm hospitality to our guests.Looking forward to welcoming you back soon.
by A traveller
Posted Dec. 14, 2023 on Hotels
Amazing memorable experience
Lovely staff
Especially Sombir
Comment from Hotel Management
Jan. 16, 2024 by Warm regards, Vishal Singh General Manager, Hotel Management
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.
by A traveller
Posted Dec. 14, 2023 on Expedia
Taj Ganges is wonderful place to stay. It is vibrant and has enchanting atmosphere.
Comment from Hotel Management
Jan. 16, 2024 by Warm regards, Vishal Singh General Manager, Hotel Management
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.
