Ratings based on 945 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 29, 2023 on Expedia
Nice hotel in the centre of town with some good food options inside.
Downside would be the church bells right outside your window. If you need/like to sleep during the day or want a sleep in, the bells are quite loud and will probably disturb you even with your window closed. They start at 7am and finish at 10pm.
Comment from Hotel Management
Aug. 31, 2023 by Kirthana, Hotel Management
Dear Steven, Thank you for your feedback. We are glad to hear, that you enjoyed your stay. And we will try to see, what we can do to give you a better experience. Kind regards Reception
by A traveller
The good is outweighed by the bad
Posted Aug. 27, 2023 on HotelsFirstly the good: the hotel is well placed 50m from the main shopping street in Vejle; the breakfast is good; parking is easy but be careful when paying on the machine - we were charged for 2 days instead of one and the hotel could or would not do anything about it. The bad: the decor in the hotel area of the building is dingy and the rooms are small and uninspiring. In our case a standard room had been converted into a so-called business room by the addition of a couple of chairs and a desk. Unfortunately, all this did was make an already tiny room room even more cluttered. It also defeated the object as the chair could mot fit between the bed and the desk so anyone wanting to work there could not do so. The room was also very hot with an outside temperature of 20 degrees - any hotter outside and it would have been unbearable. The shower was over the bath and had a shower curtain - a relic of an earlier time to be sure. We have stayed here before, but would not do so again. There are better (air conditioned) options available.
Comment from Hotel Management
Aug. 28, 2023 by Charlotte - receptionist, Hotel Management
HelloWe are very sorry to read your feedback. According to park, it is not our parkering, so if we could do something about it, we would do it.according to rooms, I have send it to our Hotel Manager.We hope to see you again.
by A traveller
Posted Aug. 16, 2023 on Hotels
Comment from Hotel Management
Aug. 16, 2023 by Kirthana, Hotel Management
Dear guest, Thank you for your feedback. We are glad to hear, that you had a good stay here. It coud also be good for us to know, what we could do better to give you a better experience here. If you get time some day, don't hesitate to write back to us. Kind regards Reception
by A traveller
Posted Jul. 11, 2023 on Expedia
Very clean and an awesome tourist hotel. The bar and restaurant are amazing.
Comment from Hotel Management
Jul. 11, 2023 by Charlotte - receptionist, Hotel Management
HelloThank you for your very nice feedback.
by A traveller
Posted Jun. 13, 2023 on Hotels
Comment from Hotel Management
Jun. 14, 2023 by Mathilde - Receptionist, Hotel Management
Dear Haroon,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,MathildeReceptionReceptionistBest Western Torvehallerne
by A traveller
Posted May 29, 2023 on Hotels
Near Vejle bus and train station. But really small rooms and a 3’by3’ shower curtain. Noisy street so windows cannot be opened. Noisy guests as well as rooms are not very sound proofed. Nice restaurants.
Comment from Hotel Management
May 30, 2023 by Mathilde - Receptionist , Hotel Management
Dear Anonymous,Thank you for taking the time to write a review.I am sorry to hear about your experience with the shower curtains, the windows in the room, the noise level both from the street and other guests as well.I will make sure to pass your feedback on to the relevant managers, so we can take steps to improve our guest experience for the future.I hope we get to welcome you back with us again in the future and wish you a good day.Best regardsMathildeReceptionist
by A traveller
Posted Nov. 30, 2022 on Hotels
Comment from Hotel Management
Nov. 30, 2022 by Mathilde - Receptionist, Hotel Management
Dear Hilario,Thank you for taking the time to write a review.I am happy to see, that you have enjoyed your stay with us.I hope we get to welcome you back with us again soon.I wish you a good evening.Best regards Mathilde - Receptionist
by A traveller
Would definitely stay there again!
Posted Oct. 31, 2022 on HotelsLovely and comfortable and quiet. Super awesome that each room has a kettle with tea and coffee facilities...my home comforts!
Great breakfast buffet, I was very impressed that they catered well for a gluten allergy.
The only thing that felt missing was a safe inside the room, otherwise, it was brilliant. Perfect location with proximity to the train station and all the shops. I would definitely stay there again and recommend others to stay there.
Comment from Hotel Management
Oct. 31, 2022 by Anne Christine, Hotel Management
Hello dear guestThank you for taking your time to do a rating of your stay at Torvehallerne.We are very happy to hear that you have enjoyed your stay. Torvehallerne has a central location in Vejle and we're always happy to see that our guests have had a chance to take advantage of this to explore the city and gain access to easy transport.We hope to see you in the future for another stay.Best regards,Anne Christine - Receptionist
by A traveller
Posted Oct. 7, 2022 on Hotels
Comment from Hotel Management
Oct. 8, 2022 by Mathilde - Receptionist, Hotel Management
Dear Ryan,Thank you for taking the time to write a review.This helps us become better at serving our guests.I am glad to see, that you had a nice time with us.I hope we get to see you again soon.I wish you a good evening.Best regardsMathilde - Receptionist
by A traveller
Very expensive but not high quality
Posted Sep. 10, 2022 on HotelsGreat lobby and lounge areas with a selection of different food to choose from . Room pretty disappointing very small and in need of updating , too much furniture ensured it was difficult to move around. Bathroom VERY Spartan and outdated drains smelt pretty bad. Overall poor value for the cost of the room
Comment from Hotel Management
Sep. 10, 2022 by Mathilde - Receptionist, Hotel Management
Dear Andrew,Thank you for taking the time to give us a review. I am sorry to hear, that your stay with us did not exceed your expectations.I will bring your feedback with me to management, so we can improve the guest experienceI hope we get to welcome you back again soon. I wish you a good evening Best regards Mathilde - Receptionist
