Ratings based on 901 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 18, 2024 on Hotels
Amazing hotel with top level service in an ideal location.
Comment from Hotel Management
Feb. 18, 2024 by Gianmatteo Zampieri , Hotel Management
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your notes with the staff and in particular with those who have been closer to you during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager
by A traveller
Posted Feb. 14, 2024 on Expedia
Beautiful hotel In fabulous location. Would definitely stay at the hotel again.
Comment from Hotel Management
Feb. 14, 2024 by Gianmatteo Zampieri , Hotel Management
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your notes with the staff and in particular with those who have been closer to you during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager
by A traveller
Posted Feb. 13, 2024 on Expedia
Location is perfect and staff is excellent.
Comment from Hotel Management
Feb. 19, 2024 by Gianmatteo Zampieri , Hotel Management
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager
by A traveller
5 Star Service & Location
Posted Feb. 11, 2024 on HotelsThe perfect location for exploring Venice. But most importantly a superb staff who make sure to take care of your every need and want. We stayed during the height of Carnival and received such attentive, kind service throughout. Such a pleasure. Will return again and again.
Comment from Hotel Management
Feb. 12, 2024 by Gianmatteo Zampieri , Hotel Management
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager
by A traveller
Posted Jan. 26, 2024 on Expedia
After reading reviews we chose the Baglioni for our stay in Venice and it did not disappoint. The location was perfect, near all the best shops and restaurants. I was blown away by our suite, the room was massive and the view was lovely. I would definitely stay here again.
Comment from Hotel Management
Jan. 27, 2024 by Gianmatteo Zampieri , Hotel Management
Dear Guest, We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our lovely city Venezia. Gianmatteo Zampieri - General Manager
by A traveller
Posted Jan. 5, 2024 on Hotels
Comment from Hotel Management
Jan. 12, 2024 by Gianmatteo Zampieri , Hotel Management
Dear Guest, Wish to thank you for choosing us for your stay. We are sorry for the low score received on your survey. Please feel free to contact us directly to give us more details so to better understand the reasons that led you to this and in case set in place appropiate correction/ improvements. Gianmatteo Zampieri - General Manager
by A traveller
Beautiful
Posted Nov. 12, 2023 on HotelsBeautiful hotel. The concierge service was fantastic as well as the service by the other employees. Conveniently located to St Mark's Square
Comment from Hotel Management
Nov. 20, 2023 by Gianmatteo Zampieri , Hotel Management
Dear Guest, Let us thank you for choosing the Baglioni Hotel Luna for your stay in Venice and for sharing your personal experience. We will share your review with all the team since your kind words are the right gratification for our daily hard job. We right suggest to everyone to indulge in an outstanding experience sometimes during the year and hope to welcome you again in Venice with Baglioni Hotels & Resorts. Gianmatteo Zampieri – General Manager
by A traveller
Posted Nov. 7, 2023 on Expedia
Fantastic! Wonderful! A dream! We absolutely loved this hotel and plan to be back. The staff were all so incredibly friendly and kind. They were very helpful. The food was phenomenal and the drinks were just as fabulous. One of the best parts of our 2 week long trip. Quite literally steps away from St. Mark’s Basilica/Square and on the other side steps away from the best shopping.
Comment from Hotel Management
Nov. 10, 2023 by Gianmatteo Zampieri , Hotel Management
Dear Guest, We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our lovely city Venezia. Gianmatteo Zampieri - General Manager
by A traveller
Posted Nov. 1, 2023 on Expedia
Comment from Hotel Management
Nov. 23, 2023 by Gianmatteo Zampieri , Hotel Management
Dear Guest, Thank you for choosing us for your stay. The whole team and my self look very much forward to welcoming you soon back to Italy with Baglioni Hotels & Resorts. Gianmatteo Zampieri - General Manager
by A traveller from Coral Springs
Posted Oct. 16, 2023 on Expedia
The hotel is located in a great area, service and ambience are wonderful. Is not my 1st time there and won’t be my last one.
Comment from Hotel Management
Oct. 21, 2023 by Gianmatteo Zampieri , Hotel Management
Dear Guest,We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our fairytale city and stay at your full disposal to plan it with Baglioni Hotels & Resorts.Gianmatteo Zampieri - General Manager
