Balajú Hotel & Suites

3.0 star property
3-star hotel near Veracruz Aquarium

Choose dates to view prices

Photo gallery for Balajú Hotel & Suites

Outdoor pool, open 7 AM to 10:30 PM, sun loungers
Reception
Outdoor pool, open 7 AM to 10:30 PM, sun loungers
View from property
Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Boulevard Ávila Camacho #1371, Esq. Mina, Col. Ricardo Flores Magon, Veracruz, VER, 91900
  • Place, Veracruz Aquarium
    ‪5 min walk‬
  • Place, Villa del Mar Beach
    ‪10 min walk‬
  • Place, Malecón de Veracruz
    ‪15 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the area

Veracruz

Malecon stay.With a stay at this Malecon hotel, you'll be within half a mile (1 km) of Veracruz Aquarium and 2 miles (3 km) of Carranza Lighthouse. Veracruz Harbour and Veracruz Cathedral are also within 2 miles (3 km).

What's nearby

  • Veracruz Wax Museum - 3 min walk - 0.3 km
  • Veracruz Aquarium - 5 min walk - 0.5 km
  • Villa del Mar Beach - 10 min walk - 0.9 km
  • Malecón de Veracruz - 15 min walk - 1.3 km
  • Veracruz Harbour - 5 min drive - 1.9 km

Getting around

  • Veracruz Central Station - 9 min drive
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Gran Cafe Del Portal Boulevard - ‬5 min walk
  • ‪Sirloin Villarrica Acuario - ‬4 min walk
  • ‪Vip's - ‬5 min walk
  • ‪Palapa de Perea - ‬5 min walk
  • ‪Parrilla Pimentón - ‬6 min walk

About this property

Balajú Hotel & Suites

3-star hotel near Veracruz Aquarium
There's a restaurant on site. Public spaces have free WiFi. A business center and a meeting room are available. An outdoor pool, a terrace, and room service (during limited hours) are also featured at Balajú Hotel & Suites. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Veracruz hotel.

  • 63 guestrooms or units
  • Poolside lounge chairs
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
Balajú Hotel & Suites offers 63 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Veracruz hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Similar properties

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Balajú Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7 AM to 10:30 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Balajú Hotel Veracruz
Balajú Hotel
Balajú Veracruz
Balajú Hotel & Suites Hotel
Balajú Hotel & Suites Veracruz
Balajú Hotel & Suites Hotel Veracruz

Frequently asked questions

How close is Balajú Hotel & Suites to the airport?

Balajú Hotel & Suites is 5.9 mi (28-min drive) away from the General Heriberto Jara Intl. Airport (VER) airport, the closest popular airport to the property.

Does Balajú Hotel & Suites have an airport shuttle?

Airport shuttle services are not available at Balajú Hotel & Suites.

How close is Balajú Hotel & Suites to the beach?

This hotel is a short 7-minute walk from Regatas Beach and 9-minute walk from Villa del Mar Beach. Don't forget your sunscreen!

Does Balajú Hotel & Suites offer free breakfast?

Balajú Hotel & Suites does not offer free breakfast.

Is there a casino at Balajú Hotel & Suites?

No, there is no casino at this hotel, but Casino Codere Boca del Río (6-min drive) and Big Bola Casino (8-min drive) are nearby.

What time is check-in at Balajú Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM.

Is there free parking at Balajú Hotel & Suites?

This hotel offers free self parking and valet parking.

Does Balajú Hotel & Suites have a pool?

Balajú Hotel & Suites features an outdoor pool. Guests can enjoy pool access from 7 AM to 10:30 PM.

Does Balajú Hotel & Suites have a restaurant?

Yes, there is a restaurant on site.

Does Balajú Hotel & Suites have a spa?

There are no spa services available at this hotel.

How close is Balajú Hotel & Suites to downtown Veracruz?

Balajú Hotel & Suites is 0.8 mi away from Veracruz.

Balajú Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 370 out of 715 reviews
Rating 8 - Good. 226 out of 715 reviews
Rating 6 - Okay. 70 out of 715 reviews
Rating 4 - Poor. 36 out of 715 reviews
Rating 2 - Terrible. 13 out of 715 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Excellent hotel in a great location.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

williams

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Ana Maria

Liked: Cleanliness, amenities, property conditions & facilities
Excelente Hotel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and excellent customer service.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nic place to stay great staff
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this botel several times. Great location.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great... exellent location...staff was great too
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel very clean 100% recommend
Stayed 8 nights in Nov 2022
Verified

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

We loved our stay very cozy and welcoming pool was clean. We loved it is in the Malecon close to everything we needed.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

manuel

Liked: Cleanliness, staff & service
Fine good hotel
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms! Short walk to the aquarium.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service , convenience location , friendly people
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

CHAINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

valentina

Liked: Cleanliness, amenities, property conditions & facilities
:)
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Bryan Samuel

Liked: Amenities
Good
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

norma borjas

Liked: Staff & service
I like the area cause was easy to go anywhere, but beds on this hotel and poor rooms ilumination are a nightmare
Stayed 3 nights in Jul 2024
Verified

2/10 Terrible

Yolanda

Mal personal
Stayed 1 night in Jan 2024
Verified

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Rhona

Liked: Cleanliness, staff & service

Disappointing

The best thing about this hotel was the staff. They were always very helpful and polite However the room itself came up short. The air conditioning was extremely noisy which made it difficult to sleep. The room also smelled moldy I tried opening the screen door to let air circulate but it didn’t really help. The last night I was there I could get no hot water from the shower which was annoying. But my biggest complaint was that the WiFi was very unreliable. It was impossible to stream entertainment as the signal kept cutting off. I would not return to this hotel
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

EDUARDO

Liked: Cleanliness, amenities, property conditions & facilities
Habitación muy bien. Personal amable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
La atención muy buena, la habitación siempre estuvo limpia y el personal muy atentos.
Stayed 4 nights in Jan 2026