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Emporio Veracruz Hotel

3.5 star property
Family-friendly 3.5-star hotel near Veracruz Aquarium

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Photo gallery for Emporio Veracruz Hotel

Front of property - evening/night
View from room
Interior
Exterior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Parking available
  • Breakfast available

Explore the area

View in a map
Paseo Del Malecon No 244, Veracruz, VER, 91700
  • Place, Malecón de Veracruz
    ‪1 min walk‬
  • Place, Veracruz Harbour
    ‪5 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪28 min drive‬

Room options

View all photos for Room Standard with Ocean View

Premium bedding, minibar, in-room safe, desk

Room Standard with Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 6

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 25 sq m
  • Sleeps 2

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 19 sq m
  • Sleeps 4

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 25 sq m
  • Sleeps 2

View all photos for Room Superior with Sea View

Premium bedding, minibar, in-room safe, desk

Room Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sea view
  • Sleeps 2

View all photos for Room Executive

Premium bedding, minibar, in-room safe, desk

Room Executive

  • 28 sq m
  • Sleeps 4

View all photos for Super Saver

Super Saver

Super Saver

8.8 out of 10
Excellent
(18 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Executive with Street View

Premium bedding, minibar, in-room safe, desk

Suite Executive with Street View

  • 28 sq m
  • Sleeps 2

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(20 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Suite, 1 King Bed

Privilege Suite, 1 King Bed

Privilege Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • 30 sq m
  • Sleeps 4

View all photos for Double Room Standard with Ocean View

Premium bedding, minibar, in-room safe, desk

Double Room Standard with Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Ocean view
  • Sleeps 4

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(66 reviews)
  • 27 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(43 reviews)
  • 27 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Privilege Double

Privilege Double

Privilege Double

7.4 out of 10
Good
(16 reviews)
  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

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About the area

Veracruz

Heart of Veracruz.With a stay at this Malecon hotel, you'll be steps from Carranza Lighthouse and Malecón de Veracruz. Veracruz Harbour and Monument to the Veracruz Heros are also within half a mile (1 km).

What's nearby

  • Malecón de Veracruz - 1 min walk - 0.1 km
  • Carranza Lighthouse - 2 min walk - 0.2 km
  • Veracruz Harbour - 5 min walk - 0.5 km
  • Zócalo - 5 min walk - 0.5 km
  • Veracruz Cathedral - 7 min walk - 0.6 km

Getting around

  • Veracruz Central Station - 11 min walk
  • General Heriberto Jara Intl. Airport (VER) - 30 min drive

Restaurants

  • ‪Gran Café de la Parroquia - ‬2 min walk
  • ‪Mariscos Tano - ‬4 min walk
  • ‪Restaurant "El condimento" del Hotel Emporio - ‬1 min walk
  • ‪Jochos De La Naval - ‬5 min walk
  • ‪La Cevichería - ‬2 min walk

About this property

Emporio Veracruz Hotel

Family-friendly 3.5-star hotel near Veracruz Aquarium
Emporio Veracruz Hotel offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1787 square feet (166 square meters) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Emporio Veracruz Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Veracruz hotel.

  • 223 guestrooms or units
  • 9 levels
  • 2 buildings
  • 3 dining venues
  • Meeting rooms
  • 1787 sq ft of conference space
  • 166 sq m of conference space
  • Built in 1952
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Emporio Veracruz Hotel offers 223 accommodations with DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers, bidets, and hair dryers.

This Veracruz hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 15 per night); free wired internet
  • Available in some public areas: WiFi (USD 15 per night); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 2 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 18 for adults and USD 10 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch HDTV with cable channels
  • DVD player
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Veracruz Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 10 for children
  • Fee for in-room wireless internet: USD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per night (rates may vary)
  • Fee for wired internet in public areas: USD 15 per night (rates may vary)
  • Self parking fee: USD 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Hotel
Emporio Hotel Veracruz
Emporio Veracruz
Emporio Veracruz Hotel
Hotel Emporio
Hotel Emporio Veracruz
Hotel Veracruz Emporio
Veracruz Emporio
Veracruz Hotel Emporio
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel Veracruz

Reviews

Emporio Veracruz Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1056 out of 1573 reviews
Rating 8 - Good. 316 out of 1573 reviews
Rating 6 - Okay. 109 out of 1573 reviews
Rating 4 - Poor. 42 out of 1573 reviews
Rating 2 - Terrible. 50 out of 1573 reviews

Reviews

10/10 Excellent

Ruben, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Jul 2025

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness
The hotel is in the heart of the old city area, right in front of the main boulevard, the commodities are around it are fabulous, the restaurants, the colonialism architecture is fascinating. The room was fine, but the view from the corner window was breathtaking.
Stayed 2 nights in Aug 2025

6/10 Okay

Daniela Larissa, Cypress

Liked: Staff & service
Disliked: Cleanliness
Parking is terrible, you have to park across the street on a designated area that is extremely busy when trying to cross walking. During the weekend it is impossible to find parking there and having to wait on parking. Room needed maintenance, there were holes in the shower walls. Customer service was good but just an inconvenience area and parking.
Stayed 6 nights in Aug 2025

6/10 Okay

esteban

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones en decadencia, tiempo exagerado para ser atendidos para check in y check out, cobran el estacionamiento a pesar de ser huéspedes, el personal no da un trato amable, no explican a los huéspedes sobre el uso de los elevadores e instalaciones del hotel, check in 2 hrs tarde que no reponen, camas rotas y sin lamparas de lectura, la limpieza de habitaciones es a las 9 am de lo contrario ya no lo realizarán, no reemplazan las botellas de agua ni las tazas ni vasos de la habitación termine por mejor comprara aguas y desechables en la tienda de enfrente.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leonides

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like the spa location it's very slippery due to the swimming pool they are on the way to the Spa Buffet is excellent a lot food and good food
Stayed 7 nights in Aug 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing view

The check-in process was smooth. The attentive desk clerk quickly checked us in. Our room category offered access to the 9th floor, where we could enjoy finger foods and beer or wine. However, the selection was limited, and the food was insufficient. Additionally, there weren’t enough staff to provide adequate service. Despite these shortcomings, the view was truly impressive.
Stayed 3 nights in Aug 2025

10/10 Excellent

Magaly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La vista
Stayed 2 nights in Jul 2025

10/10 Excellent

Alejandro, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a room with a view of the plaza. There was music and entertainment every night so it wasn’t quiet but I didn’t mind that. It’s conveniently located near the zocalo and the food at the restaurants was good!!
Stayed 4 nights in Aug 2025

10/10 Excellent

josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to relax and enjoy the port!!

The location is perfect to just walk to many great places. The view from the top is amazing. Very friendly and helpful staff. I would definitely stay her again.
Stayed 4 nights in Jul 2025

8/10 Good

Jose

Stayed 1 night in Jul 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great historical hotel in the heart of the action. Beds were comfy. A little outdated
Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so close to the hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

carolina

Excellent services
Stayed 1 night in Jul 2025

8/10 Good

Juan Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good very noisy at night the hotel haven't ice machine in our floor we have to ho till 3rd floor
Stayed 6 nights in Jul 2025

8/10 Good

Jose

Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Stayed 1 night in Jul 2025

10/10 Excellent

Ivan

Stayed 1 night in Jul 2025

8/10 Good

Carmen, St Catharines

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

8/10 Good

Carmen, St Catharines

Liked: Cleanliness
The location is excellent. The hotel is aesthetically pleasing; however, the rooms contain a damaged mirror, malfunctioning water taps, an impaired bathroom door, among other issues. The condition of the facilities is gradually deteriorating.
Stayed 1 night in Jun 2025

2/10 Terrible

Delilah

Stayed 1 night in Mar 2025

10/10 Excellent

Rodolfo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel experience, next at the harbor
Stayed 1 night in Jul 2025

8/10 Good

Roberto

Travelled with partner
The hotel dont have a good mantenimiento.
Stayed 4 nights in Jun 2025

10/10 Excellent

Carl

Stayed 2 nights in Jul 2025

6/10 Okay

Ivan

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was good and clean. The location is excellent. The staff is very friendly but highly inefficient. 15 minutes for a check-in and about the same time for every check-out. Multiply that by the number of people in front of you, and you'll be there for a while. The bellboy was nowhere to be found when we wanted to retrieve our luggage from storage, and they did not have any appointments for a couple's massage for days. Even though they recommended it at check-in. You can get better value for money in any Boca del Rio hotel.
Stayed 2 nights in Jul 2025