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Hilton Garden Inn Boca del Rio Veracruz

3.5 star property
3.5-star beachfront hotel near Mocambo Beach

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Photo gallery for Hilton Garden Inn Boca del Rio Veracruz

Outdoor pool, sun loungers
Property video
Lobby sitting area
Lobby sitting area
Front of property - evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Room service
  • Laundry

Explore the area

View in a map
Boulevard Manuel Avila Camacho s/n, Boca del Río, VER, 94299
  • Plaza Las Americas Shopping Mall
    ‪3 min drive‬
  • World Trade Center Veracruz
    ‪3 min drive‬
  • Mocambo Beach
    ‪5 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, free WiFi

Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(22 reviews)
  • 20 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Room, Accessible

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

Premium bedding, in-room safe, desk, free WiFi

Junior Suite, 1 King Bed, Balcony, Ocean View

  • 20 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, free WiFi

Room, 1 King Bed, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, free WiFi

Room, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(37 reviews)
  • 20 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Ocean View (Master)

Suite, 1 King Bed, Balcony, Ocean View (Master)

Suite, 1 King Bed, Balcony, Ocean View (Master)

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, free WiFi

Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(31 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, City View

Suite, 1 King Bed, Balcony, City View

Suite, 1 King Bed, Balcony, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Boca del Río

On the beach.You'll be within half a mile (1 km) of Big Bola Casino and 2 miles (3 km) of University of Veracruz with a stay here. Plaza Mocambo Veracruz and Casino Codere Boca del Río are also within 2 miles (3 km).

What's nearby

  • University of Veracruz - 13 min walk - 1.2 km
  • Plaza Mocambo Veracruz - 18 min walk - 1.6 km
  • Plaza Las Americas Shopping Mall - 3 min drive - 1.9 km
  • World Trade Center Veracruz - 3 min drive - 2.3 km
  • Mocambo Beach - 5 min drive - 3.4 km

Getting around

  • Veracruz Central Station - 18 min drive
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Vatra - Cocina de humo - ‬4 min walk
  • ‪Mamá Gallina - ‬1 min walk
  • ‪Las Alitas - ‬2 min walk
  • ‪Quekas Chili - ‬2 min walk
  • ‪Buffalo Wild Wings - ‬2 min walk

About this property

Hilton Garden Inn Boca del Rio Veracruz

3.5-star beachfront hotel near Mocambo Beach
Hilton Garden Inn Boca del Rio Veracruz offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 3165 square feet (294 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn Boca del Rio Veracruz. Self parking is free.

This 3.5-star Boca del Río hotel is smoke free.

  • 108 guestrooms or units
  • 5 levels
  • 3165 sq ft of conference space
  • 294 sq m of conference space
  • Built in 2014
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Boca del Rio Veracruz offers 108 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Boca del Río hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 299 for adults and MXN 199 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium channels
  • MP3 dock

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Boca del Rio Veracruz

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 299 for adults and MXN 199 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Boca Del Rio Veracruz
Hilton Garden Inn Hotel Boca Del Rio Veracruz
Hilton Garden Inn Boca Rio Veracruz Hotel Boca del Rio
Hilton Garden Inn Boca Rio Veracruz Hotel
Hilton Garden Inn Boca Rio Veracruz Boca del Rio
Hilton Garden Inn Boca Rio Veracruz
Hilton Garden Inn Boca Del Rio Veracruz Mexico
Hilton Garn Boca l Veracruz M
Hilton Boca Veracruz Boca
Hilton Garden Inn Boca del Rio Veracruz Hotel
Hilton Garden Inn Boca del Rio Veracruz Boca del Río
Hilton Garden Inn Boca del Rio Veracruz Hotel Boca del Río

Hilton Garden Inn Boca del Rio Veracruz Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 466 out of 1015 reviews
Rating 8 - Good. 268 out of 1015 reviews
Rating 6 - Okay. 145 out of 1015 reviews
Rating 4 - Poor. 82 out of 1015 reviews
Rating 2 - Terrible. 54 out of 1015 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

pedro

No AC AT LOBBY
Stayed 1 night in Jun 2025

6/10 Okay

Roselyn

Travelled with family
Liked: Staff & service, room comfort
La habitación tiene muy poca iluminación lo que hace difícil trabajar o incluso como mujer maquillarse. Falta mantenimiento a los baños, en Veracruz hace mucho calor y en la regadera únicamente salía agua caliente, incluso teniendo la llave en la posición de fría, los muebles se ven desgastados.
Stayed 1 night in Jun 2025

10/10 Excellent

Lilia

Stayed 1 night in Feb 2025

8/10 Good

Lilia

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
El personal del hotel nos brindó una atención ejemplar, gente que sabe lo que significa servicio al cliente!
Stayed 1 night in Jun 2025

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Had no shampoo, hair dryer, iron, iron board nor water. Called to ask for the items and took two calls and over an 1hr to receive part of the items
Stayed 3 nights in May 2025

6/10 Okay

Leopoldo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Great location but needs updating

Great location, however air conditioning needs to be upgraded. The city is a very hot ambient, people would at least love some good ac
Stayed 1 night in May 2025

6/10 Okay

marco antonio

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
No respetaron el precio
Stayed 2 nights in Apr 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that we had access to the beach. The pool needs a little cleaning. Our room wasn't ready when we arrived so it took like 45min for it to get cleaned. Felt like they were in a rush and left some dirty soap and used water bottles behind. So that made me feel like it wasn't disinfected properly. We had ocean view room but the windows are pretty dirty as well. But overall we still give it a 5 🌟.
Stayed 2 nights in Mar 2025

4/10 Poor

JAMES

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk don’t know their own policies. I was informed that my wife was able to get a key of the room before I arrived to the hotel ( since my flight was delayed and she arrived before I did) with a copy of my ID but when she arrived they told her no They were painting the building and they splashed my car with paint. Shower enclosure leaks water all over the room Internet at room doesn’t work so I wasn’t able to use TV (Netflix, utube, etc). When I reported it they didn’t care I found a few roaches in the bathroom Ignacio (don’t know his role at the hotel) has no education whatsoever interrupts conversations and has very poor customer service skills I can keep going but I don’t think it’s going to make a difference. I stayed at your hotel twice a year (I visit from US) but it’s time for me to start looking for a new place to stay next time I’ll visit Boca del Rio Kudos to the bellboys. They are the only ones with great customer service skills!
Stayed 5 nights in Mar 2025

6/10 Okay

Pedro

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We liked pool and beach, overall areas clean. Restaurant service. We received room without window view and faucet not working, however it was fixed after some time. Good location friendly personnel, lack supervisory
Stayed 2 nights in Mar 2025

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strictly Business

Overall good but the hotel was under repair / construction with no access to the ocean or pool/hot tub. Friendly staff
Stayed 4 nights in Feb 2025

10/10 Excellent

Guillermo, San Antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Service
Stayed 1 night in Feb 2025

8/10 Good

Gabriel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
En general robó muy bien. Pero el A/C de la habitación que nos toco era muy ruidoso.
Stayed 2 nights in Feb 2025

8/10 Good

Noelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The supervisor’s professionalism to solve problems.
Stayed 3 nights in Jan 2025

8/10 Good

Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 3 nights in Dec 2024

4/10 Poor

Carlos

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El mantenimiento en el hotel es pobre. La habitación se ve gastada, sucia, y olía feo. Muy mal que la cadena no haga un mejor trabajo en mantener sus hoteles en mejores condiciones.
Stayed 2 nights in Dec 2024

8/10 Good

Roberto S.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was great. Angel and Minerva are excellent employees. Beach is not easily accessible but the hotel does have a nice area with grass to kick back and watch the gulf waves. The hotel ran out of hot water one night.
Stayed 6 nights in Dec 2024

2/10 Terrible

luis carlos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Falta mantenimiento y cucarachas

Falta de mantenimiento al edificio y habitaciones, 2 cucarachas en nuestro baño es una pena que la marca permita esto
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the pool área,
Stayed 2 nights in Nov 2024

8/10 Good

Arely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my staying at the hotel. The staff were super kind and attentive. Room service was amazing. Though, I consider the gym area should be improved. There was no AC and the machines were not working. I paid for a sea view, and I was not able to open the window nor see, due to the window was dirty.
Stayed 1 night in Nov 2024

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Ady, DOWNEY

Disliked: Amenities, property conditions & facilities
I like the location but dislike the fact that the pool was dirty. It was my first time staying at this property wanted to give it a try, since I always come visit my dad at least ones a year. I always stay at the Fiesta Inn. Most likely won’t change my stay next time I come to Veracruz.
Stayed 4 nights in Nov 2024

8/10 Good

GRACIANO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a property near from many attractons. Some old conditions. Black out curtains need to be replaced. Very nice staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Israel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Service
Stayed 2 nights in Sep 2024