Ratings based on 38 Guest Reviews

Hear it directly from our travellers
3.7 out of 5
78% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Could be better - for a little more effort.

Posted Oct. 31, 2022 on Hotels
I booked this room for few hours before my flight to get some rest. Did not even sleep the night left a bit after midnight. BUT, the reception closes at 22:00 which is fine, but there is no one to contact if anything needed. no room services at night. something to drink or to eat. The room is not comfortable, the bed is horrible, pillows too. Sorry for complaining so much about few hours stay. But it did not leave a good feeling after leaving. still I did not expect much taking the price into consideration. Thank you anyway. The lady at the reception was nice and friendly though.
5 out of 5
by A traveller

Posted Oct. 16, 2022 on Expedia
excellent service, personable and attentive owners. very good price/ quality
1 out of 5
by A traveller

Posted Aug. 1, 2022 on Expedia
There was nobody at the desk. Just an automated checkin system that wouldn't let me in. I spent the night on the street because there was nowhere to go and there were no taxis. DON'T STAY HERE.
5 out of 5
by A traveller

Posted Oct. 17, 2019 on Hotels
Comment from Hotel Management
Oct. 18, 2019 by Cristian, Hotel Management
Good Afternoon, thank you very much , we hope to have you again as our customer , Sincerely
2 out of 5
by A traveller

Posted Sep. 18, 2019 on Expedia
DO NOT BOOK THIS MOTEL!! I booked this property specifically because it says it’s close to the Malpensa Airport and it offers an Airport Shuttle. It is definitely not close, and it cost us 40 euros in an Uber to get there. The person working that night was less than hospitable and wanted to keep our passports overnight because he was too lazy to type the info into the computer as we check in. The enclosed shower wasn’t connected properly as the bathroom was completely flooded after one shower. You couldn’t tell it was leaking until you got out . We had to contain it with all the towels so it didn’t leave the bathroom area. Everything was soaked . The neon sign outside is so bright , it shines under the curtains and lights up the room. This place is not for an experienced traveller like we are.
Comment from Hotel Management
Oct. 2, 2019 by Cristian, Hotel Management
Buon giorno, prima di effettuare una prenotazione e' meglio leggere i servizi dell'hotel, noi non abbiamo il servizio navetta 24h/24 , mi dispiace alle 3 am non possiamo esaudire la vostra richiesta, ci troviamo a 11 km dall'aeroporto di milano Malpensa anche questa informazione si poteva leggeree' ben scritta, per la doccia abbiamo verificato esiste una perdita che e' gia' stata ripartata, bene avete il comando della tastiera avete la scelta e la possibilita' di essere scrittore , Vi ringraziamo Buona Continuazione
2 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 17, 2018 on Expedia
3 out of 5
by A traveller

Posted Sep. 26, 2018 on Expedia
The rooms smellec like smokers had been in there, a step back into the 70s or 80s, the staff is great. I just dont like to smell smokers or sprays trying to cover it up in the room Im sleeping in, other than that its good.
5 out of 5
by A traveller

Welcoming and comfortable

Posted Apr. 24, 2018 on Hotels
Welcoming hotel; friendly staff. Clean comfortable (great shower) and quiet rooms. Excellent pick-up service from Airport with easy communication. Easy onward connections (train) in the local town (Vergiate) into Milan or to lake Maggiore. Recommend.
Comment from Hotel Management
May 1, 2018 by cris, Hotel Management
Thanks for your stay Best regards orange motel
4 out of 5
Recommended
for Everyone
by A traveller from miami

Nice, but can’t walk from Malpensa airport

Posted Oct. 23, 2017 on Expedia
I picked this hotel because it said that it was near Malpensa Airport. Well, it’s closer to Malpensa (15km) than the center of Milan ( 55 km or so), but it is not that close. It cost me €40 to get there with a taxi. Nevertheless the hotel is quite nice and homey. The staff is very nice and friendly and professional. The town has a church and a pizzeria both of which I went to. I do recommend it but Malpensa Airport is not within walking distance.
2 out of 5
by A traveller from college grove, tn

Nice hotel too far away.

Posted Sep. 24, 2016 on Expedia
Pros: It was clean and modern
Cons: Ground transportation to and from the train station. The clerk needs training on how to be more friendly to guests.
Location: I have no idea.
I searched for a hotel close to Lake Como. This one was no where near it. I arrived by train and the station was quite some distance from the town. There is no taxi service. I have a foot condition called plantar fasciitis which makes it very difficult to walk. I had to walk into town. A woman helped me get transportation to the hotel which was a good distance outside the town. The staff person was not friendly at all. The next morning I inquired about transportation to the rail station. I was informed there was none. After walking about half way, a local picked me and my two suitcases up and took me to the station. With no one at the station on duty, I had no idea which train to take so relied on a teenage girl who gave me wrong information and this led me a great distance out of my way.