Ratings based on 71 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 6, 2023 on Hotels
Very very very good
by A traveller
Posted Mar. 13, 2023 on Expedia
Great facility and experience.
by A traveller
Posted Sep. 16, 2022 on Expedia
by A traveller
Great stay! Best castle of the entire stay!
Posted Oct. 8, 2019 on HotelsBeautiful castle that has been well kept. Very comfortable with great views. Staff was friendly and helpful.
by A traveller
Don't stay in the tower room!!
Posted Sep. 30, 2019 on HotelsThe room smelled of mold to the point we almost left without staying. The bed was on the second floor and small bathroom on the first floor with very tight stairs to get from one floor to the other. I do not remember ever being told about this unfortunate room set up. We were then told they would not be opening the restaurant that night (probably to few guests that night) even though the website said they were open. We were told the two restaurants across the street would be open and they were very good. Neither one was open. Finally found a very nice restaurant in a small town after driving around for 45 minutes. Owners were not very helpful.
by A traveller
It's a castle.
Posted Sep. 26, 2019 on HotelsOur room in a castle tower was very nice. It was not the smallest room that we have stayed in, but it wasn't you either. The bed was comfortable the experience was great.
by A traveller
Excellent
Posted Aug. 3, 2019 on HotelsTwo days spent there were very pleasant and the owners most friendly and helpful in all ways. We had a “flat” to ourselves in the castle . Only inconvenience was the bathroom on the ground floor and bedroom
by A traveller
Horrible service, beautiful location
Posted Nov. 3, 2018 on HotelsThe lady who greeted us at the front was clearly displeased with our arrival. Our initial interaction with whom I am assuming is the owner or manager (She has short hair) was questionable, she lacked any knowledge of any taxi services from Fiorenzuola to Castello di Vigoleno and proceeded to tell us there is not bus service to the hotel, when in fact there is a public bus service that drops you off there. Once we arrived this woman gave off a feeling as though she were doing my partner and me a favor by having us there. Pretty much any further interaction with her during our stay was unpleasant, she treated us very coldly compared to others. It is possible that she had done so because my partner approached her speaking English, however that’s the only reason we could come up with.
Aside from the awful hotel service the locals were extremely kind, most especially the bus driver who brought us to and from the station (He didn’t even charge us). The castle hotel was quite nice, save for the dirty walls in our room (We stayed in Gialla), definitely a great place to take pictures otherwise. The local food was also pretty decent.
by A traveller
Posted Oct. 29, 2018 on Expedia
One of the most unique hotels that I have ever staid at. The property is very well taken care of. It was like staying in a museum - simply fascinating. There is nothing to do in the area, but the hotel is itself the destination.
by A traveller
Posted Oct. 6, 2018 on Hotels
Food wonderful, service spectacular. Couldn’t have asked for more
