Ratings based on 297 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
84% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Mar. 23, 2024 on Expedia
Staff was very nice until an accident took place that I unfortunately didn’t have time to stop and tell the office about before heading into work first thing in the am. Not to mention they have absolute no respect for your privacy. They will knock one time wait long enough for you to get out of the bathtub and then immediately try to walk in even when you say “be right there”. Also they will enter your room when you’re not there and do a “walk through inspection”. Which means they have to be watching for when you leave to know when you’re not in the room
Comment from Hotel Management
Mar. 25, 2024 by MK, Hotel Management
Thank you for your response have a great day!
5 out of 5
by A traveller

Thumbs up

Posted Mar. 23, 2024 on Hotels
Clean, comfortable room. It was a little hard to find the room at night, more signage would be helpful.
Comment from Hotel Management
Mar. 25, 2024 by MK, Hotel Management
Thank you so much for staying with us we really hope you had a great time while here. We look forward to seeing you again soon!
5 out of 5
by A traveller

Posted Mar. 15, 2024 on Expedia
Love the layout in these really great job!
Comment from Hotel Management
Mar. 25, 2024 by MK, Hotel Management
Thank you
5 out of 5
by A traveller

Posted Mar. 11, 2024 on Expedia
Very clean and quiet
Comment from Hotel Management
Mar. 25, 2024 by MK, Hotel Management
Hope you enjoyed your stay.
5 out of 5
by A traveller from NEW YORK

Posted Mar. 11, 2024 on Expedia
Great place to stay : clean , quiet, friendly staff!
Comment from Hotel Management
Mar. 25, 2024 by MK, Hotel Management
Thank you for the kind words, we are happy you enjoyed your stay with us.
5 out of 5
by A traveller

Posted Mar. 8, 2024 on Expedia
It is quiet, clean with good breakfast
Comment from Hotel Management
Mar. 25, 2024 by MK, Hotel Management
Thank you so much for staying with us we are happy that you enjoyed your stay and hope to see you again soon.
1 out of 5
by A traveller

Posted Feb. 28, 2024 on Expedia
This is the most depressing property! Stay away! Looks NOTHING like the photos. Do not be fooled! They claimed renovations in the dining room so we never saw the room that is in the photos. Instead we ate in one of the depressing rooms of the property with 3 tiny tables for the entire property! It was awful. We booked this property because of its vicinity to the university and because it offered breakfast like a typical Marriott. It was anything but! We actually left after the first night of our two night stay. We complained to Expedia and requested a refund. Especially considering the amount we paid for this booking. However Expedia told us that Marriott would not provide refund as it was a non refundable booking. Very disappointed in both Marriott and Expedia. I’ve booked thousands of dollars with Expedia and was very disappointed in my service for this situation. I’m not one to complain or leave bad reviews but this was terrible. On a positive note though the place was clean, the beds and pillows were comfortable and the linen smelled fresh. Other than that it might as well have been a Motel 6. At least it would have been cheaper.
Comment from Hotel Management
Mar. 7, 2024 by MK, Hotel Management
Thank you for staying with us, Our Breakfast area has now been re-opened. If you would like to try us again please stop on by.
5 out of 5
by A traveller from Greenwich

Posted Feb. 20, 2024 on Expedia
Great 2 floor layout with 2 BRs. Great for family travel.
Comment from Hotel Management
Feb. 27, 2024 by MK, Hotel Management
Thank you so much for staying with us. We are so happy you enjoyed the bi-level suite. We hope to see you again soon.
4 out of 5
by A traveller

Posted Feb. 10, 2024 on Hotels
Comment from Hotel Management
Feb. 15, 2024 by MK, Hotel Management
Thank you so much for staying with us here at Residence Inn Binghamton. We look forward to your next stay!!
5 out of 5
by A traveller

Posted Feb. 3, 2024 on Expedia
Nice!
Comment from Hotel Management
Feb. 15, 2024 by MK, Hotel Management
On behalf of all of us at the Residence Inn Binghamton, I would like to thank you for staying with us. We hope to see you again soon.