Note fondée sur 397 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,6 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Lights turned off in restroom area constantly and didnt turn on till morning then off again :/
Commentaires de Gestion de l’hôtel
29 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Clarissa, Guest satisfaction means everything to our team, so we're very sorry to learn that you were not entirely comfortable. Thank you for bringing this concern to our attention so we can look into it and discuss your experience internally. It's our hope that our location worked well for your plans and that you received courteous service. If your travels bring you back this way, we would be grateful for the chance to host you again.
par un voyageur
Publié le 5 janv. 2024 sur Expedia
par un voyageur
Publié le 30 déc. 2023 sur Hotels
par un voyageur
Publié le 3 déc. 2023 sur Expedia
I try to help out hotels that maybe dont have as many stars or get a bad rap. The room I was put in was sub standard. The heat didnt work. The shower valves were in dire need of being replaced. The shower was stained or dirty or both. They have a maintenance guy but he was no where to be found. The price charged for exchange received was lopsided.
Commentaires de Gestion de l’hôtel
8 déc. 2023 par Guest Relations, Gestion de l’hôtel
Dear Kenneth,Thank you for sharing your thoughts regarding your recent stay; we take all feedback very seriously, as it is an integral part of our improvement efforts. We apologize for any disappointment with our accommodations and service, and we will seize this opportunity to make corrections for the benefit of our future guests. As we endeavor toward success, we would like to welcome you back for the five-star experience we know we can provide.
par un voyageur
Publié le 22 sept. 2023 sur Expedia
par un voyageur
Publié le 10 sept. 2023 sur Expedia
Good
par un voyageur
A Okay 👍
Publié le 8 sept. 2023 sur Hotelspar un voyageur
Publié le 20 juin 2023 sur Hotels
par un voyageur
Publié le 14 juin 2023 sur Expedia
par un voyageur
Publié le 6 juin 2023 sur Expedia
Ineeded an accessible (handicapped) room this time only have 2 rooms 1 was out of order other one will always be occupied .ive got bad hip and knees hard for me to get down/up from toilet. You have been great place to stay but will be needing to find another place .
Commentaires de Gestion de l’hôtel
9 juin 2023 par Guest Relations, Gestion de l’hôtel
Dear Traci,We are glad that we were a great place to stay. It is disheartening that we were unable to meet your needs. Your feedback will be shared with our team for improvement. Thank you for staying with us.
